GLPi
Claim ProfileExplore product information, features, pricing, and buyer feedback.
Listed In
SoftwareWorld Editorial Review
Why SoftwareWorld Chooses GLPi
"IT and support teams often turn to GLPi when they need a reliable way to manage help desk tickets, track assets, and keep internal operations organized. It works well for organizations that want open-source flexibility without paying for expensive licensing. Smaller IT departments especially find it useful for day-to-day ticket handling and inventory tracking. That said, businesses with limited technical staff may find the initial setup demanding, as configuration often requires some hands-on effort."
Decision Snapshot
GLPi Evaluation Snapshot
Review the most important product facts, official access information, and SoftwareWorld’s page-level trust standards in one place.
Buyer Contribution
Your GLPi experience can help other buyers
Used GLPi? Share an honest review about usability, features, support, and overall experience. Your feedback can help other buyers evaluate the product with greater confidence.
Reviews are published after SoftwareWorld moderation.
Write a Review
Trust & Transparency
Why Buyers Can Trust This Page
Structured Product Information
Consistent buyer-focused fields make software profiles easier to evaluate.
Clear Sponsored Disclosure
Paid placements are labeled and separated from product facts and reviews.
Editorial Independence
Sponsored participation does not influence SoftwareWorld's editorial assessment.
Data Transparency
Pricing and availability can change, so current details should be confirmed with the vendor.
Product Overview
GLPi Overview
Product description, media, company details, support, training, deployment, customer size, languages, and industries.
Support
Training
Licensing & Deployment
Typical Customers
Why Choose GLPi
Problem it Solves
-
IT Asset Management And Service Desk Solution For Efficient Support And Resource Tracking
Target Users
-
IT Administrators
-
Help Desk Technicians
-
System Managers
-
Network Administrators
-
IT Support Staff
Core Use Case
-
Manage IT Assets
-
Track Incidents
-
Facilitate Service Requests
-
Monitor Changes
-
Generate Reports
USP
-
Streamline IT Management With GLPi's Powerful Open-source Solution
Pros
-
Open-source helpdesk that costs nothing to deploy initially
-
Asset management and ticketing live inside one platform
-
Highly customizable for teams with specific workflow needs
-
Plugin ecosystem extends functionality without rebuilding from scratch
-
Self-hosted option gives full control over sensitive data
-
Handles large IT inventories without noticeable slowdowns
-
Active community keeps documentation and support surprisingly accessible
-
Financial and contract tracking built directly into asset records
Cons
-
Reporting module demands significant configuration before delivering meaningful insights
-
Self-hosted setup adds IT overhead most smaller teams underestimate
-
Interface navigation feels dense when managing multiple concurrent tickets
-
Plugin dependency for extended features creates occasional compatibility friction
Editorial Buyer Guidance
Who Is GLPi Best For?
Review the buyer problem, target users, practical use cases, and product differentiator identified by the SoftwareWorld review team.
Problem It Solves
IT Asset Management And Service Desk Solution For Efficient Support And Resource TrackingTarget Users
- IT Administrators
- Help Desk Technicians
- System Managers
- Network Administrators
- IT Support Staff
Core Use Cases
- Manage IT Assets
- Track Incidents
- Facilitate Service Requests
- Monitor Changes
- Generate Reports
Unique Selling Point
Streamline IT Management With GLPi's Powerful Open-source Solution
Strengths and Limitations
GLPi Pros & Cons
Consider the practical advantages and limitations identified through SoftwareWorld's product assessment.
+
Pros
- Open-source helpdesk that costs nothing to deploy initially
- Asset management and ticketing live inside one platform
- Highly customizable for teams with specific workflow needs
- Plugin ecosystem extends functionality without rebuilding from scratch
- Self-hosted option gives full control over sensitive data
- Handles large IT inventories without noticeable slowdowns
- Active community keeps documentation and support surprisingly accessible
- Financial and contract tracking built directly into asset records
!
Cons
- Reporting module demands significant configuration before delivering meaningful insights
- Self-hosted setup adds IT overhead most smaller teams underestimate
- Interface navigation feels dense when managing multiple concurrent tickets
- Plugin dependency for extended features creates occasional compatibility friction
Sponsored Products
Explore Similar Software
Discover sponsored software products relevant to GLPi and its buyer use cases. Review product fit, trial availability, and other profile signals before visiting a vendor website.
Sponsored placements are paid positions and do not influence GLPi profile information, SoftwareWorld’s editorial assessment, or user reviews.
Sponsored
Category-Based Capabilities
GLPi Features
Each category combines the selected software category, its category-specific description, and the features assigned to that category.
Inventory Management Software 32 selected features Open category ↗ ⌄
Reorder Management
Vendor Managed Inventory
Barcode/Ticket Scanning
Returns Management
Multi-Currency
Sales Reports
Purchase Order Management
Inventory Optimization
Inventory Management
Real Time Data
Multi-Channel Management
Cost Tracking
Invoice Management
Retail Inventory Management
Kitting
eCommerce Management
Customer Database
Product Identification
Shipping Management
Reporting/Analytics
Multi-Location
Inventory Control
Forecasting
Warehouse Management
Supplier Management
Point of Sale (POS)
Alerts/Notifications
Accounting Integration
Status Tracking
Order Management
Inventory Auditing
Inventory Replenishment
Knowledge Management Software 26 selected features Open category ↗ ⌄
Cataloging/Categorization
Knowledge Base Management
Single Sign On
Communication Management
SSL Security
Text Editing
Activity Tracking
Social Media Integration
Access Controls/Permissions
Decision Support
Document Management
Collaboration Tools
Drag & Drop
Live Chat
Surveys & Feedback
Self Service Portal
Alerts/Notifications
Full Text Search
Commenting/Notes
Discussions/Forums
Tagging
Widgets
Content Management
Content Library
Multi-Language
Calendar Management
Help Desk Software 26 selected features Open category ↗ ⌄
Automated Routing
Call Center Management
Real-Time Chat
Performance Metrics
Customer Database
Self Service Portal
SLA Management
CRM
Real Time Notifications
Multi-Channel Communication
Support Ticket Management
Surveys & Feedback
Document Storage
Social Media Integration
Alerts/Escalation
Prioritization
Workflow Configuration
Ticket Management
Reporting/Analytics
Access Controls/Permissions
IT Asset Management
Email Management
Customer History
Interaction Tracking
Knowledge Base Management
Remote Access/Control
ITSM Software 30 selected features Open category ↗ ⌄
Service Catalog
Alerts/Escalation
Multi-Channel Communication
Configuration Management
Inventory Management
Approval Process Control
Contract/License Management
Asset Tracking
Prioritization
Activity Tracking
Change Management
Knowledge Base Management
Self Service Portal
Incident Management
Alerts/Notifications
Chat/Messaging
Project Management
SLA Management
Access Controls/Permissions
Problem Management
Availability Management
Support Ticket Management
Surveys & Feedback
Help Desk Management
Capacity Management
Release Management
Asset Lifecycle Management
Task Management
Audit Trail
Remote Access & Monitoring
IT Management Software 29 selected features Open category ↗ ⌄
Change Management
SLA Management
Activity Tracking
Knowledge Management
Dashboard
Audit Management
Self Service Portal
Patch Management
Capacity Management
Configuration Management
License Management
Alerts/Notifications
Inventory Management
Compliance Management
Remote Access/Control
Server Monitoring
Event Logs
Task Management
Incident Management
SSL Security
Audit Trail
Access Controls/Permissions
Ticket Management
Maintenance Scheduling
Chat/Messaging
Issue Auditing
IT Asset Tracking
IT Risk Management
Network Security
Data Center Management Software 21 selected features Open category ↗ ⌄
Multi-User Collaboration
Inventory Management
Access Controls/Permissions
Real Time Updates
Power Management
Compliance Management
Event Logs
SSL Security
Uptime Reporting
Capacity Management
Alerts/Notifications
Prioritization
Role-Based Permissions
Server Monitoring
Configuration Management
IT Asset Tracking
Audit Management
Data Import/Export
Change Management
Data Storage Management
Performance Monitoring
IT Project Management Software 29 selected features Open category ↗ ⌄
Requirements Management
Commenting/Notes
Access Controls/Permissions
Milestone Tracking
Issue Management
Project Planning
Calendar Management
Status Tracking
Scrum Project Management
Drag & Drop
Document Management
Portfolio Management
Collaboration Tools
Real Time Reporting
Product Roadmapping
Time & Expense Tracking
Real Time Notifications
Prioritization
Gantt/Timeline View
Search/Filter
Testing/QA Management
Resource Management
Task Management
Project Tracking
Agile Methodologies
Budget Management
Kanban Board
Change Management
Release Management
Change Management Software 9 selected features Open category ↗ ⌄
Approval Workflow
Training Management
Task Management
Audit Trail
Change Planning
Release Management
Change Tracking
Compliance Management
Prioritization
CMDB Software 19 selected features Open category ↗ ⌄
Change Management
Performance Monitoring
Contract/License Management
Device Auto Discovery
API
IT Asset Management
Data Visualization
Impact Management
Service Level Agreement (SLA) Management
License Management
Relationship Mapping
Inventory Management
Configuration Management
Compliance Management
Knowledge Base Management
Workflow Management
Asset Lifecycle Management
Prioritization
IT Asset Tracking
IT Asset Management Software 16 selected features Open category ↗ ⌄
Contract/License Management
Compliance Tracking
Cost Tracking
Procurement Management
Supplier Management
Configuration Management
Asset Tracking
Maintenance Management
Reporting/Analytics
Audit Management
Inventory Management
Change Management
Requisition Management
Support Ticket Management
Barcode/Ticket Scanning
Alerts/Notifications
Knowledge Base Software 16 selected features Open category ↗ ⌄
Full Text Search
Self Service Portal
SEO Management
Customizable Branding
Feedback Management
Reporting/Analytics
Rich Text Editor
Cataloging/Categorization
Multi-Language
Customizable Templates
Collaboration Tools
User Management
Drag & Drop Editor
Mobile Interface
WYSIWYG Editor
Knowledge Management
License Management Software 10 selected features Open category ↗ ⌄
Node Management
License Tracking
License Inventory
Configuration Management
Product Activation
Portable License
Trial License
Access Controls/Permissions
Copy Protection
Reporting/Analytics
Service Desk Software 18 selected features Open category ↗ ⌄
Change Management
Incident Management
Service Level Agreement (SLA) Management
Reporting & Statistics
IT Asset Management
Remote Access/Control
Procurement Management
Self Service Portal
Prioritization
Real-Time Notifications
Mobile Access
Support Ticket Management
CMDB
Alerts/Notifications
Knowledge Base Management
Problem Management
Customer Support
Analytics
Ticketing Software 14 selected features Open category ↗ ⌄
Customer Data Management
Ticket Brokering
Mobile Ticketing
Website Management
Barcode/Ticket Scanning
Concessions Management
Onsite Ticketing
Promotions Management
Employee Management
Reserved Seating
Season Tickets
Online Ticketing
Print-at-Home
Event Scheduling
Connected Applications
GLPi Integrations
Integration information is displayed only when approved integration products are available on the profile.
Zendesk Suite
PostgreSQL
Jira
Zabbix
Centreon
Fusion Informatics Inventory Management System
OCS Inventory
Pricing Information
GLPi Pricing
Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.
GLPI Network Cloud
€19
Per Month
Standard
€21
Per Month
Prices shown are profile information and may not include taxes, regional differences, introductory terms, usage limits, or add-ons. Confirm current plans on the vendor website.
Verified User Feedback
Write a GLPi Review ↗
GLPi Reviews
Approved reviews submitted through verified Google or LinkedIn reviewer accounts.
Karsten F.
SAP Basis Admin
Powerful Open-Source IT Management Tool
GLPI is a comprehensive open-source solution for managing IT assets, services, incidents, projects, and licenses across organizations of any size. Its unique combination of asset management and service management makes it highly effective for full IT department control at zero licensing cost. While asset discovery updates are limited and marketing visibility is low, GLPI delivers excellent value with affordable cloud plans and reliable support, helping companies save significant costs while maintaining complete IT oversight.
Reviewed on November, 2024
Ronald M.
Security Information Analyst
Reliable Plagiarism Detection
Copyleaks helps writers ensure originality with fast, accurate plagiarism checks. Simple to use and highly effective for content verification. Interface design could improve, but functionality is solid and dependable.
Reviewed on November, 2021
Alternative Products
View All GLPi Alternatives ↗
Top GLPi Alternatives
Explore leading products commonly evaluated alongside GLPi.
Frequently Asked Questions
GLPi FAQs
Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.
GLPi (Gestionnaire Libre de Parc Informatique) is a powerful IT asset management software designed to optimize the management of IT assets and resources within organizations. This comprehensive platform offers tools for tracking hardware, software licenses, and network resources, enabling businesses to ensure compliance and improve operational efficiency. With its user-friendly interface, GLPi allows IT teams to easily navigate the system and access critical information quickly. The software includes robust reporting capabilities that provide insights into asset utilization, performance, and life cycles, supporting informed decision-making. Additionally, GLPi fosters collaboration among team members through integrated communication features, ensuring everyone stays connected and engaged in asset management processes. By streamlining IT asset tracking, GLPi empowers organizations to enhance productivity and maximize return on investment.
- Yes, GLPi offers a free version.
- Yes, GLPi offers a free trial.
- No, Credit Card details are not required for the GLPi trial.
-
GLPi offers the following pricing plans & packages:
GLPI Network Cloud
€19 Per Month
Standard
€21 Per Month
-
GLPi supports the following payment frequencies:
- Monthly Subscription
- No, GLPi does not offer an API.
-
GLPi can be integrated with the following applications:
- Jira , Zendesk Suite , PostgreSQL , GLPi , Zabbix , Centreon , OCS Inventory , Fusion Informatics Inventory Management System , jira
-
GLPi offers support with the following options:
- Email , Knowledge Base , FAQs/Forum
-
GLPi offers training with the following options:
- Live Online , Webinar , Documentation
-
GLPi supports the following languages:
- German , English , French , Italian , Polish , Spanish
-
Following are the typical users of the GLPi:
- Self-Employed , Small-Business , Midsize-Business
-
GLPi supports the following deployment:
- Cloud Hosted , On-Premise
-
GLPi supports the following devices and operating systems:
- Web-Based , Windows , Linux
Are you an authorized GLPi representative?
Claim this profile with an official business email to request management access. Public product information and approved reviews remain available before the profile is claimed.
Product Comparisons
GLPi Comparisons
Open published two-product comparison pages for a side-by-side evaluation.
Get Expert Help