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Top GLPi Alternatives & Competitors

Finding the right software for your business can be challenging, and while GLPi is a popular choice, it may not be the perfect fit for everyone. If you're exploring GLPi alternatives, you're in the right place. We’ve compiled a list of the top competitors that offer similar features, pricing, and benefits. Compare the best alternatives to GLPi and discover the ideal solution tailored to your needs.
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GLPi is also listed in these categories

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Inventory Management Software Knowledge Management Software Help Desk Software ITSM Software IT Management Software Data Center Management Software

All Competitors and Alternatives to GLPi

Explore each GLPi alternative through its overview and available details on use cases, buyer fit, key features, integrations, pros and cons, and pricing. When a comparison is available, open a side-by-side view with GLPi for a closer evaluation.

#1

ManageEngine ServiceDesk Plus

🏆 SW Recommended

Design, automate, deliver, and manage critical IT and business services

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Alternative fit

Why Choose ManageEngine ServiceDesk Plus Over GLPi

Best for IT Support Teams

ServiceDesk Plus covers the full ITSM spectrum including asset management, ticketing, and change control in a single platform. It's a practical GLPi replacement for IT support staff who need ITIL alignment without building everything from scratch.

Free TrialAvailable Starting Price$13 Per month HeadquartersUnited States
#2

Spiceworks Cloud Help Desk

🏆 SW Recommended

Simplify IT Support. Keep Teams Productive, Wherever They Are.

★★★★☆ 4.3 2 Reviews
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Alternative fit

Why Choose Spiceworks Cloud Help Desk Over GLPi

Best for Small IT Shops

Spiceworks remains a popular free alternative among small IT teams who want basic helpdesk and inventory features without server administration burdens. It lacks GLPi's depth but compensates with simplicity and a large community knowledge base.

Free TrialNot provided Starting PriceFree HeadquartersUnited States
#3

Lansweeper

🏆 SW Recommended

Cyber Asset Intelligence Platform

★★★★☆ 4.8 2 Reviews
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Alternative fit

Why Choose Lansweeper Over GLPi

Best for Network Discovery

Where GLPi relies on plugins for network scanning, Lansweeper makes discovery its core strength. IT administrators managing large, mixed-device environments get deeper hardware and software inventory visibility with minimal setup effort.

Free TrialAvailable Starting Price€219 Per month HeadquartersBelgium
#4

TOPdesk

🏆 SW Recommended

Everything's urgent. Work on what counts.

★★★★☆ 4.8 2 Reviews
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Alternative fit

Why Choose TOPdesk Over GLPi

Best for Reporting

TOPdesk stands out when reporting and service analytics matter most. Its dashboards and KPI tracking go beyond what GLPi offers natively, making it a stronger fit for IT managers who need to present performance data to leadership regularly.

Free Trial30 Days Starting Price$64 Per month HeadquartersNetherlands
#5

Alemba Service Manager

IT Service Management

★★★★☆ 4.5 1 Review
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Alternative fit

Why Choose Alemba Service Manager Over GLPi

Best for Scaling Teams

Alemba targets mid-to-large IT departments that have outgrown tools like GLPi and need robust workflow automation, approval chains, and configuration management. It's purpose-built for organizations formalizing their ITSM practices at scale.

Free Trial30 Days Starting PriceContact Vendor HeadquartersUnited Kingdom
#6

Workwize

★★★★★ 5.0 1 Review
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Overview

Workwize is a comprehensive remote work software designed to support businesses in managing remote teams and ensuring smooth collaboration. With features like task management, video conferencing, document sharing, and real-time messaging, Workwize helps remote teams stay connecte...

Read more about Workwize
Free TrialNot provided Starting PriceContact Vendor HeadquartersNetherlands
#7

ManageEngine ServiceDesk Plus

🏆 SW Recommended

Design, automate, deliver, and manage critical IT and business services

No approved reviews yet. Be the first to review
Visit Website
Alternative fit

Why Choose ManageEngine ServiceDesk Plus Over GLPi

Best for IT Support Teams

ServiceDesk Plus covers the full ITSM spectrum including asset management, ticketing, and change control in a single platform. It's a practical GLPi replacement for IT support staff who need ITIL alignment without building everything from scratch.

Free TrialAvailable Starting Price$13 Per month HeadquartersUnited States
#8

Freshservice

🏆 SW Recommended

Modernize your service management instantly

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Alternative fit

Why Choose Freshservice Over GLPi

Best for SMBs

Freshservice brings a polished, cloud-native help desk experience that smaller IT teams often prefer over GLPi's self-hosted complexity. Ticketing workflows, automation rules, and asset discovery come out of the box without needing technical configuration or server maintenance.

Compare Side by side

Compare GLPi vs Freshservice

Compare pricing, key features, integrations, and buyer fit in a focused side-by-side view.

Compare GLPi vs Freshservice
Free TrialAvailable Starting Price$15.89 Per month HeadquartersUnited States
#9

Zammad

One central platform for all your support cases

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Alternative fit

Why Choose Zammad Over GLPi

Best for Collaboration

Zammad focuses heavily on multi-channel ticketing and team collaboration, making it a solid GLPi alternative for support teams handling high volumes across email, chat, and phone. Open-source and actively maintained, it's easier to customize for communication-heavy environments.

Free Trial7 Days Starting Price€7 Per month HeadquartersGermany
#10

Jira Service Management

🏆 SW Recommended

A new take on ITSM software

★★★★☆ 4.3 3 Reviews
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Alternative fit

Why Choose Jira Service Management Over GLPi

Best for Enterprises

Teams already using Atlassian tools will find Jira Service Management a natural upgrade path from GLPi. It handles complex ITSM workflows, SLA tracking, and change management at scale, though it comes with a steeper price tag and learning curve.

Compare Side by side

Compare GLPi vs Jira Service Management

Compare pricing, key features, integrations, and buyer fit in a focused side-by-side view.

Compare GLPi vs Jira Service Management
Free Trial30 Days Starting Price$20 Per month HeadquartersAustralia

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FAQs About GLPi Alternatives

What are the best alternatives to GLPi?
Some of the best alternatives to GLPi include Jira Service Management, Spiceworks Cloud Help Desk, Freshservice, ManageEngine ServiceDesk Plus, Lansweeper, TOPdesk, Zammad, Workwize and Alemba Service Manager. These alternatives offer similar features, better pricing, and more flexibility depending on your business needs.
Why should I consider alternatives to GLPi?
There are various reasons why users look for alternatives to GLPi, such as pricing concerns, missing features, better integration options, or improved customer support. Exploring alternative solutions ensures that businesses find the best fit for their specific requirements.
Are there free alternatives to GLPi?

Yes! Depending on the product, you may find:

  • Fully Free Software like Spiceworks Cloud Help Desk (no subscription required).
  • Free Trial options like Jira Service Management, Freshservice, ManageEngine ServiceDesk Plus, Lansweeper, TOPdesk, Zammad and Alemba Service Manager (test premium features before subscribing).

These no-cost or low-cost alternatives can be ideal for startups and small businesses with budget constraints, but often come with feature limitations or usage caps. Always check each option’s details to ensure it fits your specific needs.

Which alternative to GLPi is best for small businesses?
Small businesses looking for an easy-to-use and cost-effective alternative to GLPi can consider Jira Service Management, Spiceworks Cloud Help Desk, Freshservice, ManageEngine ServiceDesk Plus, Lansweeper, TOPdesk, Zammad and Workwize. These software options offer affordable pricing, simple setup, and essential business features tailored for growing teams.
Which GLPi alternative is best for enterprises?
Enterprises seeking a robust alternative to GLPi can explore Jira Service Management, Spiceworks Cloud Help Desk, Freshservice, ManageEngine ServiceDesk Plus, Lansweeper, TOPdesk and Alemba Service Manager. These platforms offer scalability, advanced automation, top-tier security, and enterprise-grade customer support to meet large-scale business needs.
What are the best cloud-based GLPi alternatives?
Some of the best cloud-based alternatives to GLPi include Jira Service Management, Spiceworks Cloud Help Desk, Freshservice, ManageEngine ServiceDesk Plus, Lansweeper, TOPdesk, Zammad, Workwize and Alemba Service Manager. These platforms offer seamless remote access, real-time collaboration, automatic updates, and enhanced security for smooth software management.
Do GLPi alternatives support mobile apps?
Yes, most GLPi alternatives provide mobile apps for iOS and Android. Options like Jira Service Management, Spiceworks Cloud Help Desk, Freshservice, ManageEngine ServiceDesk Plus and TOPdesk offer full-featured mobile applications that allow users to manage tasks, track progress, and collaborate on the go.
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