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Best Customer Service Apps for Android and iPhone - Page 5

Staying productive on the go is essential for many businesses, which is why customer service mobile apps have become so popular. Below, we’ve curated the top customer service apps available for iOS and Android—ensuring you can handle tasks anytime, anywhere. Whether you need quick updates, real-time analytics, or seamless team collaboration, these mobile-friendly solutions offer the flexibility today’s busy professionals demand.
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★★★★★4.6 average rating from 350 reviews
Last Updated: September 27, 2026
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Popular Picks in Customer Service Software

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Complete Product Directory

List of Top Customer Service Mobile Apps for Android and iPhone - Page 5

Continue with products 101–125. Review each product’s overview, then open available tabs for buyer fit, use cases, features, integrations, pros and cons, and pricing.

Customer Service Mobile Apps Products 101–125

Use search, filters, and available product tabs to evaluate the next 25 listings in this category.

25 products shown
#101

Omnichannel customer engagement platform

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Overview

REVE Chat is a comprehensive customer communication software, known for its wide range of communication tools designed to enhance online customer service. A key feature is its multi-channel support, including live chat, voice calls, and video chat, providing a more personal and e...

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Free Trial14 Days Starting PriceContact Vendor HeadquartersSingapore

Overview

Spotler Engage is an advanced customer service software designed to enhance customer interactions and improve service delivery for businesses. This platform offers a suite of tools for managing customer inquiries, tracking support tickets, and providing timely responses to custom...

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Free TrialNA Starting PriceContact Vendor HeadquartersNetherlands
#103

Customer service software that covers all your business needs

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Overview

HelpCrunch is a versatile customer communication platform designed to streamline interactions between businesses and their clients. This user-friendly software offers a variety of tools, including live chat, email marketing, and customer support automation, all integrated into on...

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Free Trial14 Days Starting Price$12 Per month HeadquartersUnited States
#104

Reimagining Contact Center Solutions

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Overview

UJET is a cloud-based customer support software designed for modern businesses. It offers a platform for handling customer interactions across various channels like phone, chat, and in-app messaging. UJET's unique feature is its mobile SDK, allowing direct support within mobile a...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersUnited States
#105

The best free Chatbot & Live Chat Platform

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Overview

Engati is a comprehensive cloud-based platform designed to empower businesses in automating and enhancing their customer engagement through intelligent chatbots and conversational AI. Launched in 2017, it offers a user-friendly interface that allows for the easy creation and depl...

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Free Trial7 Days Starting PriceContact Vendor HeadquartersUnited States
#106

AI-Powered Customer Service Automation Platform

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Overview

AI-Powered Customer Service Automation Platform Flexible, accurate, and scalable generative AI-powered chatbot for enterprises to deliver superior customer experience. Automate queries and optimize costs — all while keeping it empathetic. Effortlessly resolve repetitive customer...

Read more about Kommunicate  
Free Trial30 Days Starting Price$83.33 Per month HeadquartersUnited States
#107
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Overview

Whisbi is an advanced call center software solution designed to enhance customer engagement and improve operational efficiency for businesses. With its user-friendly interface, Whisbi enables agents to manage calls, track customer interactions, and access real-time analytics effo...

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Free TrialNA Starting PriceContact Vendor HeadquartersSpain
#108
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Overview

HelpOnClick is an advanced help desk software designed to enhance customer support and streamline issue resolution processes for organizations. With its intuitive interface, HelpOnClick enables users to manage support tickets, track customer inquiries, and provide timely assistan...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersUnited States
#109
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Overview

ZIWO is a comprehensive call center software offering businesses a cloudbased solution to manage and enhance customer interactions. Known for its simplicity and ease of use, ZIWO supports inbound and outbound calling, realtime monitoring, and detailed analytics to boost productiv...

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Free TrialAvailable Starting Price$40 Per month HeadquartersUnited States
#110
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Overview

Aranda is a comprehensive IT Service Management (ITSM) software designed to improve the efficiency and effectiveness of IT operations within organizations. The platform helps IT teams streamline incident management, service requests, change management, and problem-solving process...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#111

Best Help Desk Software

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Overview

HelpSpot is a user-friendly and efficient help desk software designed to streamline customer support processes for businesses of all sizes. Its most appreciable feature is the centralized ticket management system. This feature allows businesses to consolidate customer inquiries f...

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Free TrialAvailable Starting Price$594 Per year HeadquartersUnited States
#112
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Overview

LeadDesk is a powerful telemarketing software designed to enhance the efficiency and effectiveness of sales teams. This software provides a comprehensive platform for managing outbound calls, tracking leads, and analyzing performance metrics. With its user-friendly interface, Lea...

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Free TrialAvailable Starting Price€99 Per feautre HeadquartersFinland
#113
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Overview

ilos is an innovative remote support software designed to help organizations provide effective technical assistance to users from any location. The platform offers comprehensive tools for screen sharing, remote control, and real-time communication, enabling support teams to resol...

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Free TrialAvailable Starting Price$50 Per feautre HeadquartersUnited States

Overview

Faveo Helpdesk is a robust help desk software solution designed to streamline customer support operations and enhance service delivery. It offers a comprehensive suite of tools for ticket management, including automated ticket routing, prioritization, and tracking, ensuring that...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersIndia
#115

Verloop

🏆 SW Recommended
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Overview

Verloop is a sophisticated live chat software designed to enhance customer engagement and support across digital platforms. This platform offers a comprehensive suite of tools for managing realtime conversations, automating responses, and analyzing customer interactions. With its...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersIndia
#116
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Overview

Daktela is a robust call center software that helps businesses improve customer service and optimize support operations. It provides automated call routing, real-time reporting, and powerful analytics, enabling businesses to deliver effective customer experiences. Daktela support...

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Free TrialAvailable Starting Price€86 Per user HeadquartersNA
#117

All in One CRM Software For (Small & Medium Business)

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Overview

ConvergeHub is a comprehensive Customer Relationship Management (CRM) software designed for small to medium-sized businesses. It stands out for its user-friendly interface and multifunctional features, making it easy for teams to manage customer interactions and data in one place...

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Free TrialNA Starting Price$9 Per month HeadquartersUnited States
#118

Customer Service Software

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Overview

Trengo is a cutting-edge customer service platform designed to streamline service operations for businesses of all sizes. Its standout feature is the unified inbox, which brings together issues from various channels like email, social media, live chat, and WhatsApp into one centr...

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Free Trial7 Days Starting Price$107 Per month HeadquartersNetherlands
#119

Streamline your business from lead to repeat and everything in between.

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Overview

Method CRM is a customizable customer relationship management software designed to help businesses manage leads, customer interactions, and sales processes while staying fully connected with their accounting system. The software is widely known for its deep integration with Quick...

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Free TrialAvailable Starting Price$27 Per month HeadquartersCanada

Overview

Serviceware Knowledge is a powerful knowledge management software that helps organizations capture, organize, and share critical information effectively. This software enables teams to create a centralized knowledge base, facilitating easy access to information for employees and...

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Free TrialAvailable Starting Price$14.9 Per feautre HeadquartersGermany
#121
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Overview

Heymarket is an SMS marketing software that enables businesses to connect with customers through text messaging. The platform provides tools for creating, sending, and managing SMS campaigns, allowing for personalized communication at scale. Heymarket’s features include automated...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersUnited States
#122
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Overview

respond.io is a powerful live chat software designed to enhance customer support and engagement for businesses of all sizes. By providing a centralized platform for managing customer interactions across multiple channels—including website chat, social media, email, and messaging...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersNA
#123

Help Desk & Support Ticketing for Customer Delight

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Overview

ProProfs Help Desk automates repetitive support tasks with ticket routing, chatbots, and SLA-based alerts across email and chat channels. It offers collaborative features like internal notes and shared inboxes for team coordination. Detailed reporting helps businesses track resol...

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Free TrialAvailable Starting Price$19.99 Per month HeadquartersUnited States
#124

Business Texting Software

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Overview

Textline is a powerful communication software developed to enhance customer service and engagement through text messaging. It's perfect for businesses looking to connect with customers more personally and efficiently. The software excels in facilitating two-way SMS conversations,...

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Free TrialNA Starting Price$59.97 Per month HeadquartersUnited States
#125
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Overview

WhosOn is an innovative customer service software designed to enhance online customer support and improve user engagement for businesses. This platform offers real-time chat functionality, allowing customer service representatives to connect with website visitors instantly and ad...

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Free TrialAvailable Starting Price$33 Per feautre HeadquartersUnited Kingdom

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