Serviceware Knowledge
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Product Overview
Serviceware Knowledge Overview
Product description, media, company details, support, training, deployment, customer size, languages, and industries.
Support
Training
Licensing & Deployment
Typical Customers
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Category-Based Capabilities
Serviceware Knowledge Features
Each category combines the selected software category, its category-specific description, and the features assigned to that category.
Knowledge Management Software 26 selected features Open category ↗ ⌄
Cataloging/Categorization
Knowledge Base Management
Single Sign On
Communication Management
SSL Security
Text Editing
Activity Tracking
Social Media Integration
Access Controls/Permissions
Decision Support
Document Management
Collaboration Tools
Drag & Drop
Live Chat
Surveys & Feedback
Self Service Portal
Alerts/Notifications
Full Text Search
Commenting/Notes
Discussions/Forums
Tagging
Widgets
Content Management
Content Library
Multi-Language
Calendar Management
Customer Service Software 25 selected features Open category ↗ ⌄
Performance Metrics
Appointment Management
Real Time Notifications
Customer Segmentation
Employee Management
Queue Management
Virtual Assistant
Customer History
Call Routing
SMS Messaging
Email Management
Voice Mail
Call Center Management
Knowledge Base Management
Multi-Channel Communication
Live Chat
Activity Tracking
Self Service Portal
Alerts/Escalation
Auto-Responders
Support Ticket Management
Engagement Tracking
Surveys & Feedback
Social Media Integration
Contact Management
Pricing Information
Serviceware Knowledge Pricing
Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.
Basic
$14.9
Per Feature
Prices shown are profile information and may not include taxes, regional differences, introductory terms, usage limits, or add-ons. Confirm current plans on the vendor website.
Alternative Products
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Frequently Asked Questions
Serviceware Knowledge FAQs
Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.
Serviceware Knowledge is a powerful knowledge management software that helps organizations capture, organize, and share critical information effectively. This software enables teams to create a centralized knowledge base, facilitating easy access to information for employees and customers alike. With its intuitive search functionality and categorization features, Serviceware Knowledge ensures that users can find relevant information quickly. The software supports collaborative content creation, allowing teams to contribute their expertise and insights. By enhancing knowledge sharing and reducing information silos, Serviceware Knowledge improves productivity and decision-making within organizations. This software is ideal for companies looking to enhance their internal processes and customer support capabilities.
- No, Serviceware Knowledge does not offer a free version.
- Yes, Serviceware Knowledge offers a free trial.
- No, Credit Card details are not required for the Serviceware Knowledge trial.
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Serviceware Knowledge offers the following pricing plans & packages:
Basic
$14.9 Per Feature
-
Serviceware Knowledge supports the following payment frequencies:
- Monthly Subscription
- No, Serviceware Knowledge does not offer an API.
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Serviceware Knowledge offers support with the following options:
- Email , Chat , Knowledge Base , FAQs/Forum
-
Serviceware Knowledge offers training with the following options:
- Documentation , Videos
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Serviceware Knowledge supports the following languages:
- Czech , German , English , Finnish , French , Italian , Dutch , Polish , Romanian , Russian , Spanish , Swedish
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Following are the typical users of the Serviceware Knowledge:
- Self-Employed , Small-Business , Midsize-Business
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Serviceware Knowledge supports the following deployment:
- Cloud Hosted , On-Premise
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Serviceware Knowledge supports the following devices and operating systems:
- Web-Based , iPhone , Windows , Linux
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