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The best free Chatbot & Live Chat Platform

Engati Overview

Engati is a comprehensive cloud-based platform designed to empower businesses in automating and enhancing their customer engagement through intelligent chatbots and conversational AI. Launched in 2017, it offers a user-friendly interface that allows for the easy creation and deployment of chatbots without requiring extensive coding knowledge. Engati's bots are capable of handling a wide range of functions, from customer support and lead generation to employee engagement and feedback collection. The platform supports integration with various messaging channels like WhatsApp, Messenger, and Slack, making it versatile for diverse communication needs. Additionally, Engati provides robust analytics tools, enabling businesses to gain insights into customer interactions and improve their services accordingly. Its multilingual capabilities ensure a broader reach, catering to a global audience.

Contact Details

  • Avniro Group
  • 2016
  • United States
  • 101-500

Support

  • 24x7 Support
  • Email
  • Phone
  • Chat
  • Knowledge Base

Training

  • Webinar
  • Documentation

Licensing & Deployment

  • Proprietary
  • Cloud Hosted
  • Web-Based
  • iPhone
  • Android

Typical Customers

  • Small-Business
  • Midsize-Business
  • Large-Enterprise-Business

Language Supported

Arabic, English, Indonesian, Turkish

Industries

Information Technology & Services

Engati Features

  • Performance Metrics
  • Appointment Management
  • Real Time Notifications
  • Customer Segmentation
  • Employee Management
  • Queue Management
  • Virtual Assistant
  • Customer History
  • Call Routing
  • SMS Messaging
  • Email Management
  • Voice Mail
  • Call Center Management
  • Knowledge Base Management
  • Multi-Channel Communication
  • Live Chat
  • Activity Tracking
  • Self Service Portal
  • Alerts/Escalation
  • Auto-Responders
  • Support Ticket Management
  • Engagement Tracking
  • Surveys & Feedback
  • Social Media Integration
  • Contact Management

Engati Pricing

Pricing Type

  • Contact Vendor

Preferred Currency

  • USD ($)

Free Trial

  • 7 Days

Free Version

  • NA

Payment Frequency

  • NA

Engati FAQ's

  • No, Engati does not offer a free version.

  • Yes, Engati offers a free trial.

  • No, Credit Card details are not required for the Engati trial.

  • Yes, Engati offers an API.

  • Engati offers support with the following options:
    • 27x7 Support , Email , Phone , Chat , Knowledge Base

  • Engati offers training with the following options:
    • Webinar , Documentation

  • Engati supports the following languages:
    • Arabic , English , Indonesian , Turkish

  • Following are the typical users of the Engati:
    • Small-Business , Midsize-Business , Large-Enterprise-Business

  • Engati supports the following deployment:
    • Cloud Hosted

  • Engati supports the following devices:
    • Web-Based , iPhone , Android