Aranda
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Product Overview
Aranda Overview
Product description, media, company details, support, training, deployment, customer size, languages, and industries.
Support
Training
Licensing & Deployment
Typical Customers
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Category-Based Capabilities
Aranda Features
Each category combines the selected software category, its category-specific description, and the features assigned to that category.
Customer Service Software 25 selected features Open category ↗ ⌄
Performance Metrics
Appointment Management
Real Time Notifications
Customer Segmentation
Employee Management
Queue Management
Virtual Assistant
Customer History
Call Routing
SMS Messaging
Email Management
Voice Mail
Call Center Management
Knowledge Base Management
Multi-Channel Communication
Live Chat
Activity Tracking
Self Service Portal
Alerts/Escalation
Auto-Responders
Support Ticket Management
Engagement Tracking
Surveys & Feedback
Social Media Integration
Contact Management
ITSM Software 30 selected features Open category ↗ ⌄
Aranda IT Service Management is a unified platform that streamlines incident, request, change, and asset management across IT operations. With automation, self-service portals, and reporting tools, it helps teams reduce manual workload, improve service responsiveness, and maintain visibility into service performance, supporting consistent and scalable IT service delivery.
Service Catalog
Alerts/Escalation
Multi-Channel Communication
Configuration Management
Inventory Management
Approval Process Control
Contract/License Management
Asset Tracking
Prioritization
Activity Tracking
Change Management
Knowledge Base Management
Self Service Portal
Incident Management
Alerts/Notifications
Chat/Messaging
Project Management
SLA Management
Access Controls/Permissions
Problem Management
Availability Management
Support Ticket Management
Surveys & Feedback
Help Desk Management
Capacity Management
Release Management
Asset Lifecycle Management
Task Management
Audit Trail
Remote Access & Monitoring
Service Desk Software 18 selected features Open category ↗ ⌄
Aranda is an IT service management software designed to help organizations manage incidents, service requests, and internal support processes efficiently. With structured workflows, automation, SLA tracking, and reporting capabilities, Aranda enables IT teams to improve response times, maintain service consistency, and gain better visibility into support operations.
Change Management
Incident Management
Service Level Agreement (SLA) Management
Reporting & Statistics
IT Asset Management
Remote Access/Control
Procurement Management
Self Service Portal
Prioritization
Real-Time Notifications
Mobile Access
Support Ticket Management
CMDB
Alerts/Notifications
Knowledge Base Management
Problem Management
Customer Support
Analytics
Customer Support Software 11 selected features Open category ↗ ⌄
Queue Management
Email Management
Service Level Agreement (SLA) Management
CRM
Live Chat
Knowledge Base Management
Customer Database
Reporting/Analytics
Multi-Channel Communication
Inventory Management
Chatbot
Pricing Information
Aranda Pricing
Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.
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Frequently Asked Questions
Aranda FAQs
Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.
Aranda is a comprehensive IT Service Management (ITSM) software designed to improve the efficiency and effectiveness of IT operations within organizations. The platform helps IT teams streamline incident management, service requests, change management, and problem-solving processes, ensuring high service levels and minimized downtime. Aranda follows ITIL best practices, providing a structured framework for delivering IT services and managing IT infrastructure. The software allows businesses to monitor and manage IT assets, prioritize tickets, and automate workflows, resulting in faster response times and improved customer satisfaction. Aranda's reporting and analytics features enable IT teams to gain insights into service performance, identify recurring issues, and optimize resource allocation. The platform's integration capabilities allow seamless connectivity with other enterprise systems, such as HR, CRM, and ERP. By enhancing the visibility of IT processes and promoting proactive issue resolution, Aranda helps organizations improve service delivery and align IT with business objectives.
- No, Aranda does not offer a free version.
- Yes, Aranda offers a free trial.
- No, Credit Card details are not required for the Aranda trial.
- No, Aranda does not offer an API.
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Aranda offers support with the following options:
- Email , Phone , Chat , Knowledge Base , FAQs/Forum
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Aranda offers training with the following options:
- Live Online , Webinar , Documentation , Videos
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Aranda supports the following languages:
- English
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Following are the typical users of the Aranda:
- Self-Employed , Small-Business , Midsize-Business
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Aranda supports the following deployment:
- Cloud Hosted , On-Premise
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Aranda supports the following devices and operating systems:
- Web-Based , iPhone , Android , Windows
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