REVE Chat

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Omnichannel customer engagement platform

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REVE Chat Evaluation Snapshot

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User RatingNot rated yet
Starting PriceContact Vendor
Free Trial14 Days
Free VersionNot available
APINot available
DeploymentCloud Hosted
HeadquartersSingapore
✎
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Product Overview

REVE Chat Overview

Product description, media, company details, support, training, deployment, customer size, languages, and industries.

About REVE Chat

REVE Chat is a comprehensive customer communication software, known for its wide range of communication tools designed to enhance online customer service. A key feature is its multi-channel support, including live chat, voice calls, and video chat, providing a more personal and effective customer interaction. The software stands out with its AI-powered chatbots, which automate responses and streamline customer queries, enhancing efficiency. REVE Chat also offers screen sharing and co-browsing features, allowing agents to assist customers more interactively. Its real-time analytics and reporting tools provide valuable insights into customer behavior and agent performance. Additionally, the software is easily integrable with popular CRM and CMS platforms, making it a versatile choice for businesses seeking to improve their customer support and engagement strategies.
Company REVE Chat
Founded 2014
Headquarters Singapore
Employees 11-50

Support

24x7 Support Email Phone Chat Knowledge Base

Training

In-person Webinar Documentation

Licensing & Deployment

Proprietary Cloud Hosted Web-Based iPhone Android Windows Linux

Typical Customers

Self-Employed Small-Business Midsize-Business Large-Enterprise-Business
Languages Supported 10 languages available
Arabic Chinese English French Japanese Korean Portuguese Russian Spanish Turkish
Industries Served 10 industries available
Banking E-commerce Education Management Government Administration Hospitality Human Resources Insurance Leisure & Travel Real Estate Telecommunications
Category-Based Capabilities

REVE Chat Features

Each category combines the selected software category, its category-specific description, and the features assigned to that category.

Customer Service Software 25 selected features Open category ↗ ⌄
Performance Metrics Appointment Management Real Time Notifications Customer Segmentation Employee Management Queue Management Virtual Assistant Customer History Call Routing SMS Messaging Email Management Voice Mail Call Center Management Knowledge Base Management Multi-Channel Communication Live Chat Activity Tracking Self Service Portal Alerts/Escalation Auto-Responders Support Ticket Management Engagement Tracking Surveys & Feedback Social Media Integration Contact Management
Live Chat Software 24 selected features Open category ↗ ⌄
Transfers/Routing Document Storage Mobile Access Search/Filter Single Sign On Support Ticket Management Screen Sharing Reporting/Analytics Proactive Chat Auto-Responders Multi-Channel Communication Real Time Notifications Offline Form Collaboration Tools CRM Interaction Tracking Transcripts/Chat History Contact Management Geotargeting Chat/Messaging File Sharing Canned Responses Email Management Surveys & Feedback
Customer Engagement Software 22 selected features Open category ↗ ⌄
Churn Management Engagement Tracking Email Management Social Media Integration CRM Multi-Language Real Time Analytics Campaign Management Content Management Event Triggered Actions Feedback Management Multi-Channel Communication Customer Database Surveys & Feedback Customer Experience Management Communication Management Live Chat Customer Segmentation Visual Analytics Customer History Customer Portal Sentiment Analysis
Chatbot Software 17 selected features Open category ↗ ⌄
Natural Language Processing Automated Responses Virtual Assistant Chatbot AI/Machine Learning Query Suggestions Customer Support Language Detection Pre-Configured Bot Code-free Development Automated Routing Augmented Analytics Transfers/Routing Lead Qualification Customizable Branding Lead Capture For Sales/Marketing
Pricing Information

REVE Chat Pricing

Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.

Pricing Type Contact Vendor
Preferred Currency USD ($)
Free Trial 14 Days
Free Version Not available
Payment Frequency Not available
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Frequently Asked Questions

REVE Chat FAQs

Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.

REVE Chat is a comprehensive customer communication software, known for its wide range of communication tools designed to enhance online customer service. A key feature is its multi-channel support, including live chat, voice calls, and video chat, providing a more personal and effective customer interaction. The software stands out with its AI-powered chatbots, which automate responses and streamline customer queries, enhancing efficiency. REVE Chat also offers screen sharing and co-browsing features, allowing agents to assist customers more interactively. Its real-time analytics and reporting tools provide valuable insights into customer behavior and agent performance. Additionally, the software is easily integrable with popular CRM and CMS platforms, making it a versatile choice for businesses seeking to improve their customer support and engagement strategies.

  • No, REVE Chat does not offer a free version.

  • Yes, REVE Chat offers a free trial.

  • No, Credit Card details are not required for the REVE Chat trial.

  • No, REVE Chat does not offer an API.

  • REVE Chat offers support with the following options:
    • 24x7 Support , Email , Phone , Chat , Knowledge Base

  • REVE Chat offers training with the following options:
    • In-person , Webinar , Documentation

  • REVE Chat supports the following languages:
    • Arabic , Chinese , English , French , Japanese , Korean , Portuguese , Russian , Spanish , Turkish

  • Following are the typical users of the REVE Chat:
    • Self-Employed , Small-Business , Midsize-Business , Large-Enterprise-Business

  • REVE Chat supports the following deployment:
    • Cloud Hosted

  • REVE Chat supports the following devices and operating systems:
    • Web-Based , iPhone , Android , Windows , Linux
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