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Software Alternatives

Top Retently Alternatives & Competitors

Finding the right software for your business can be challenging, and while Retently is a popular choice, it may not be the perfect fit for everyone. If you're exploring Retently alternatives, you're in the right place. We’ve compiled a list of the top competitors that offer similar features, pricing, and benefits. Compare the best alternatives to Retently and discover the ideal solution tailored to your needs.
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Retently is also listed in these categories

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Customer Satisfaction Software Customer Experience Software Customer Loyalty Software Customer Success Software NPS Software Review Management Software

All Competitors and Alternatives to Retently

Explore each Retently alternative through its overview and available details on use cases, buyer fit, key features, integrations, pros and cons, and pricing. When a comparison is available, open a side-by-side view with Retently for a closer evaluation.

#1

AskNicely

🏆 SW Recommended

Best Customer Experience Software

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Alternative fit

Why Choose AskNicely Over Retently

Best for Service Teams

Built specifically around NPS and frontline team performance, AskNicely connects customer feedback directly to employee coaching workflows. It's a stronger fit for service-heavy businesses like hospitality or field services than Retently's more generalist approach.

Free TrialNot provided Starting PriceContact Vendor HeadquartersUnited States
#2

Typeform

🏆 SW Recommended

People-Friendly Forms and Surveys

★★★★☆ 4.5 24 Reviews
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Alternative fit

Why Choose Typeform Over Retently

Best for User Experience

If survey aesthetics and respondent experience matter to your brand, Typeform is hard to beat. It lacks some of Retently's dedicated CX analytics, but the engagement rates are noticeably higher and the form builder feels genuinely enjoyable to use.

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Compare Retently vs Typeform

Compare pricing, key features, integrations, and buyer fit in a focused side-by-side view.

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Free TrialAvailable Starting Price$25 Per month HeadquartersUnited States
#3

CustomerGauge

Leverage your B2B customer data to reduce churn and increase revenue in your accounts.

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Alternative fit

Why Choose CustomerGauge Over Retently

Best for B2B Retention

CustomerGauge focuses heavily on account-level NPS rather than individual respondents, which makes it more relevant for B2B companies managing complex client relationships. Revenue retention metrics are baked in natively, something Retently doesn't prioritize as deeply.

Free TrialNot provided Starting PriceContact Vendor HeadquartersNetherlands
#4

Zonka Feedback

🏆 SW Recommended

Customer Feedback & Experience Management

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Alternative fit

Why Choose Zonka Feedback Over Retently

Best Budget-Friendly Option

Zonka covers multichannel feedback collection including tablets, kiosks, email, and SMS at a noticeably lower price point than Retently. It's a solid pick for teams that need offline survey capabilities alongside standard NPS tracking without a steep budget commitment.

Free TrialNot provided Starting Price$199 Per month HeadquartersIndia
#5

Survicate

🏆 SW Recommended

Effortless Survey Software

★★★★☆ 4.3 3 Reviews
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Alternative fit

Why Choose Survicate Over Retently

Best for Product Teams

Survicate integrates tightly with product analytics tools like Mixpanel and Amplitude, making it a better choice for product managers who want to tie feedback directly to user behavior data. The in-app survey targeting is more granular than what Retently offers.

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Free TrialAvailable Starting Price$299 Per month HeadquartersPoland
#6

HubSpot Service Hub

🏆 SW Recommended

Customer Service Software for Small to Enterprise Businesses

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Alternative fit

Why Choose HubSpot Service Hub Over Retently

Best for Integrations

For teams already running on HubSpot, the built-in NPS and CSAT tools inside Service Hub eliminate the need for a separate feedback platform entirely. The native CRM connection gives customer success managers context that Retently can only replicate through third-party integrations.

Free TrialAvailable Starting PriceContact Vendor HeadquartersUnited States
#7

SurveyMonkey

🏆 SW Recommended

The World’s Most Popular Free Online Survey Tool

★★★★☆ 4.6 3 Reviews
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Overview

SurveyMonkey is an online survey tool that enables users to create, send, and analyze surveys. It's designed for ease of use, allowing users to quickly create surveys with a variety of question types, including multiple choice, rating scales, and open-ended responses. SurveyMonke...

Read more about SurveyMonkey
Free TrialAvailable Starting Price₹17.16 Per month HeadquartersUnited States
#8

Delighted

🏆 SW Recommended

Collect customer feedback in minutes with Delighted

★★★★☆ 4.9 8 Reviews
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Alternative fit

Why Choose Delighted Over Retently

Best Overall Alternative

Delighted strips away complexity and delivers fast, clean NPS surveys that small teams can launch in minutes. It's more polished out of the box than Retently, with strong Slack and Shopify integrations and a free tier that actually covers real use cases.

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Compare Retently vs Delighted

Compare pricing, key features, integrations, and buyer fit in a focused side-by-side view.

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Free Trial14 Days Starting Price$17 Per month HeadquartersUnited States
#9

Medallia Customer Experience

Capture and analyze all interactions to predict behavior and personalize every experience.

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Alternative fit

Why Choose Medallia Customer Experience Over Retently

Best for Enterprises

Where Retently fits smaller CX teams, Medallia targets large organizations running multi-channel feedback programs across thousands of touchpoints. The analytics depth and AI-driven insights are unmatched, though the pricing and implementation timeline reflect that scale.

Free TrialNot provided Starting PriceContact Vendor HeadquartersUnited States
#10

SurveySparrow

🏆 SW Recommended

Unified CX platform to grow your brand

★★★★☆ 4.3 1 Review
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Alternative fit

Why Choose SurveySparrow Over Retently

Best for Engagement

SurveySparrow's conversational survey format tends to drive higher response rates than traditional form-based tools. It covers NPS, CSAT, and CES with a friendlier UI, and the recurring survey automation works particularly well for subscription-based businesses.

Free Trial14 Days Starting PriceContact Vendor HeadquartersUnited States

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FAQs About Retently Alternatives

What are the best alternatives to Retently?
Some of the best alternatives to Retently include SurveyMonkey, HubSpot Service Hub, Typeform, Medallia Customer Experience, Delighted, SurveySparrow, Survicate, CustomerGauge, AskNicely and Zonka Feedback. These alternatives offer similar features, better pricing, and more flexibility depending on your business needs.
Why should I consider alternatives to Retently?
There are various reasons why users look for alternatives to Retently, such as pricing concerns, missing features, better integration options, or improved customer support. Exploring alternative solutions ensures that businesses find the best fit for their specific requirements.
Are there free alternatives to Retently?

Yes! Depending on the product, you may find:

  • Free Trial options like SurveyMonkey, HubSpot Service Hub, Typeform, Delighted, SurveySparrow and Survicate (test premium features before subscribing).

These no-cost or low-cost alternatives can be ideal for startups and small businesses with budget constraints, but often come with feature limitations or usage caps. Always check each option’s details to ensure it fits your specific needs.

Which alternative to Retently is best for small businesses?
Small businesses looking for an easy-to-use and cost-effective alternative to Retently can consider SurveyMonkey, HubSpot Service Hub, Typeform, Medallia Customer Experience, Delighted, SurveySparrow, Survicate, CustomerGauge, AskNicely and Zonka Feedback. These software options offer affordable pricing, simple setup, and essential business features tailored for growing teams.
Which Retently alternative is best for enterprises?
Enterprises seeking a robust alternative to Retently can explore SurveyMonkey, HubSpot Service Hub, Typeform, Medallia Customer Experience, Delighted, SurveySparrow, Survicate, CustomerGauge, AskNicely and Zonka Feedback. These platforms offer scalability, advanced automation, top-tier security, and enterprise-grade customer support to meet large-scale business needs.
What are the best cloud-based Retently alternatives?
Some of the best cloud-based alternatives to Retently include SurveyMonkey, HubSpot Service Hub, Typeform, Medallia Customer Experience, Delighted, SurveySparrow, Survicate, CustomerGauge, AskNicely and Zonka Feedback. These platforms offer seamless remote access, real-time collaboration, automatic updates, and enhanced security for smooth software management.
Do Retently alternatives support mobile apps?
Yes, most Retently alternatives provide mobile apps for iOS and Android. Options like SurveyMonkey, HubSpot Service Hub, Medallia Customer Experience, Delighted, SurveySparrow, Survicate, CustomerGauge, AskNicely and Zonka Feedback offer full-featured mobile applications that allow users to manage tasks, track progress, and collaborate on the go.
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