Software Comparison

Typeform vs Retently – Find the Best Fit for You

Trying to decide between Typeform and Retently? Both are industry-leading solutions, but which one is the best fit for your business? In this detailed comparison, we evaluate their features, pricing, ease of use, and customer support to help you make an informed choice. Whether you need advanced automation, better scalability, or user-friendly interfaces, this guide breaks down everything you need to know to select the right software for your needs.

Typeform vs Retently at a Glance

Review the essentials before exploring the full comparison.
In-Depth Comparison

In-Depth Comparison of Typeform and Retently

Compare ratings, pricing, descriptions, buyer fit, integrations, category features, product details, alternatives, and SoftwareWorld’s final conclusion with Typeform on the left and Retently on the right.

Overview

Compare Typeform and Retently Side by Side

See ratings, free-trial availability, starting price, and a short description for each product in two dedicated columns.

Typeform logo

Typeform

Software

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Review & Ratings

Free Trial & Starting Price

Free TrialAvailable
Starting Price$25 / month

Description

Typeform is an interactive form-building tool that specializes in creating engaging and user-friendly forms, surveys, and quizzes. It stands out for its intuitive interface, allowing users to create forms that...

Read more about Typeform
Retently logo

Retently

Software

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Review & Ratings

5.0 2 Reviews

Free Trial & Starting Price

Free TrialAvailable
Starting Price$49 / month

Description

Retently is a cutting-edge customer loyalty software designed to help businesses build and maintain strong relationships with their customers. This platform offers a suite of tools for collecting and analyzing...

Read more about Retently
Buyer Fit

Which Product Better Matches Your Needs?

Compare problem it solves, core use cases, target users, industry fit, key features, and USP for both products in two dedicated columns.

Typeform logo

Typeform

Buyer fit

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Problem It Solves

Primary need

Streamlining Data Collection Through Engaging And Interactive Surveys

Core Use Cases

Workflows
Create Surveys Collect Feedback Generate Leads Conduct Quizzes Analyze Responses

Target Users

Audience
Small Business Owners Marketers HR Professionals Educators Event Organizers

Industry Fit

Markets
Marketing Education Human Resources Healthcare Event Management Customer Service

Key Features

Capabilities
User-friendly Interface Customizable Templates Real-time Analytics Seamless Integrations Mobile Responsiveness

USP

Positioning

Create Engaging Forms Effortlessly With Typeform's Intuitive Design

Retently logo

Retently

Buyer fit

View Profile

Problem It Solves

Primary need

Improves Customer Retention Through Actionable Feedback And Insights

Core Use Cases

Workflows
Analyze Customer Feedback Identify Trends In Customer Satisfaction Segment Customer Responses Generate Detailed Reports Improve Customer Retention Strategies

Target Users

Audience
Small Business Owners Customer Success Managers Marketing Professionals Product Managers Customer Experience Teams

Industry Fit

Markets
Marketing SaaS E-commerce Customer Service Technology

Key Features

Capabilities
User-friendly Interface Real-time Feedback Customizable Surveys Advanced Analytics Seamless Integrations

USP

Positioning

Boost Customer Loyalty With Insightful Feedback And Retention Strategies

Integrations

Popular Integrations

Compare the popular integrations highlighted on each profile and open the full integration list for either product when you want deeper detail.

Shared Categories

Compare Category Features

Open any shared category to compare the features selected under that category for both products.

All categories start closed for easier scanning.
Customer Satisfaction Software Compare features selected under Customer Satisfaction Software for both products. Open comparison

Features shown here belong only to the Customer Satisfaction Software category.

Feature Typeform Retently
Trend Analysis Listed Listed
Survey/Poll Management Listed Listed
Data Visualization Listed Listed
Reporting/Analytics Listed Listed
Chat/Messaging Listed Listed
CRM Listed Listed
Feedback Management Listed Listed
Customer Segmentation Listed Listed
Customer Database Listed Listed
SMS Messaging Listed Listed
Visual Analytics Listed Listed
Email Management Listed Listed
Engagement Tracking Listed Listed
Multi-Channel Communication Listed Listed
Complaint Monitoring Listed Listed
Customer Experience Management Listed Listed
Sentiment Analysis Listed Listed
Performance Metrics Listed Listed
Social Media Integration Listed Listed
Customer Journey Mapping Listed Listed
NPS Survey Listed Listed
CES Survey Listed Listed
CSAT Survey Listed Listed
Artificial Intelligence Not listed Not listed
Customer Experience Software Compare features selected under Customer Experience Software for both products. Open comparison

Features shown here belong only to the Customer Experience Software category.

Feature Typeform Retently
Surveys & Feedback Listed Listed
Dashboard Listed Listed
Data Visualization Listed Listed
Text Analysis Listed Listed
Reporting/Analytics Listed Listed
Customer Segmentation Listed Listed
Negative Feedback Management Listed Listed
Engagement Tracking Listed Listed
Real-Time Notifications Listed Listed
Knowledge Management Listed Listed
Customizable Templates Listed Listed
Customizable Fields Listed Listed
Survey/Poll Management Listed Listed
Feedback Management Listed Listed
Customizable Forms Listed Listed
Multi-Channel Data Collection Listed Listed
NPS Survey Structure Listed Listed
Artificial Intelligence Not listed Not listed
NPS Software Compare features selected under NPS Software for both products. Open comparison

Features shown here belong only to the NPS Software category.

Feature Typeform Retently
Text Fields Listed Listed
Anonymous Feedback Listed Listed
NPS of Customers Listed Listed
Negative Feedback Management Listed Listed
Third-Party Integrations Listed Listed
Pulse Surveys Listed Listed
Multi-Channel Distribution Listed Listed
Text Analysis Listed Listed
NPS of Employees Listed Listed
Segmentation Listed Listed
Mobile Survey Listed Listed
Multi-Language Listed Listed
Artificial Intelligence Not listed Not listed
Product Details

Product Details and Support

Compare deployment, device support, pricing model, support channels, and target company size for both products.

Typeform logo

Typeform

Deployment
Cloud Hosted
Devices Supported
Web-Based
Pricing Model
Usage Based
Support
Email Chat Knowledge Base
Target Company Size
Self-Employed Small-Business Midsize-Business Large-Enterprise-Business
Retently logo

Retently

Deployment
Cloud Hosted
Devices Supported
Web-Based
Pricing Model
Flat Rate
Support
24x7 Support Email Phone Chat Knowledge Base FAQs/Forum
Target Company Size
Self-Employed Small-Business Midsize-Business
Alternatives

Explore Alternatives Before You Decide

Explore alternatives to Typeform and Retently before making a final choice.

SoftwareWorld Conclusion

FAQs About Typeform vs Retently

What’s the final conclusion from SoftwareWorld on Typeform vs Retently? +
In comparing Typeform and Retently, both platforms offer unique strengths tailored to different needs. Typeform excels in creating engaging, interactive surveys with a focus on user experience and design, making it ideal for collecting detailed feedback in a visually appealing way. Retently, on the other hand, specializes in customer satisfaction and Net Promoter Score (NPS) surveys, providing robust analytics and insights to enhance customer loyalty. Ultimately, the choice between the two depends on whether your priority is engaging survey design or in-depth customer feedback analysis.
Why Trust SoftwareWorld

Why Buyers Can Trust This Comparison

This comparison brings public profile information, category-specific feature selections, review visibility, and clearly labeled sponsored placements together in a structured format so you can evaluate both products with confidence.

Consistent side-by-side structure

Each section keeps Typeform and Retently in clearly separated columns so you can compare equivalent information without losing context.

Category-aware feature comparison

Shared categories open into their own feature comparisons, helping you review use-case-specific capabilities rather than only broad product claims.

Clear separation from sponsored placements

Sponsored products stay outside the detailed comparison, and paid placements are clearly labeled so the core comparison remains focused on Typeform and Retently.

Helpful onward paths

Profile pages, category pages, integrations, and alternatives are linked throughout the page so you can continue your research from the same comparison.

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