Trying to decide between Survicate and Retently? Both are industry-leading solutions, but which one is the best fit for your business? In this detailed comparison, we evaluate their features, pricing, ease of use, and customer support to help you make an informed choice. Whether you need advanced automation, better scalability, or user-friendly interfaces, this guide breaks down everything you need to know to select the right software for your needs.
Explore other software products that may fit your needs before making a final choice.
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Compare ratings, pricing, descriptions, buyer fit, integrations, category features, product details, alternatives, and SoftwareWorld’s final conclusion with Survicate on the left and Retently on the right.
Survicate
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Retently
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See ratings, free-trial availability, starting price, and a short description for each product in two dedicated columns.
Software
Survicate is a user-friendly online survey tool designed for gathering customer feedback and insights. It offers a variety of survey types, including website, email, and mobile surveys, which are easy...
Read more about Survicate
Software
Retently is a cutting-edge customer loyalty software designed to help businesses build and maintain strong relationships with their customers. This platform offers a suite of tools for collecting and analyzing...
Read more about RetentlyCompare problem it solves, core use cases, target users, industry fit, key features, and USP for both products in two dedicated columns.
Buyer fit
Collecting Customer Feedback To Improve Products And Services
Boost Customer Insights With Effortless Survey Solutions
Buyer fit
Improves Customer Retention Through Actionable Feedback And Insights
Boost Customer Loyalty With Insightful Feedback And Retention Strategies
Compare the popular integrations highlighted on each profile and open the full integration list for either product when you want deeper detail.
Microsoft Teams
Shopify
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HubSpot CRM
Microsoft Teams
Google Analytics
Shopify
HubSpot CRM
Open any shared category to compare the features selected under that category for both products.
Features shown here belong only to the Customer Satisfaction Software category.
| Feature | Survicate | Retently |
|---|---|---|
| Trend Analysis | Listed | Listed |
| Survey/Poll Management | Listed | Listed |
| Data Visualization | Listed | Listed |
| Reporting/Analytics | Listed | Listed |
| Chat/Messaging | Listed | Listed |
| CRM | Listed | Listed |
| Feedback Management | Listed | Listed |
| Customer Segmentation | Listed | Listed |
| Customer Database | Listed | Listed |
| SMS Messaging | Listed | Listed |
| Visual Analytics | Listed | Listed |
| Email Management | Listed | Listed |
| Engagement Tracking | Listed | Listed |
| Multi-Channel Communication | Listed | Listed |
| Complaint Monitoring | Listed | Listed |
| Customer Experience Management | Listed | Listed |
| Sentiment Analysis | Listed | Listed |
| Performance Metrics | Listed | Listed |
| Social Media Integration | Listed | Listed |
| Customer Journey Mapping | Listed | Listed |
| NPS Survey | Listed | Listed |
| CES Survey | Listed | Listed |
| CSAT Survey | Listed | Listed |
| Artificial Intelligence | Not listed | Not listed |
Features shown here belong only to the Customer Experience Software category.
| Feature | Survicate | Retently |
|---|---|---|
| Surveys & Feedback | Listed | Listed |
| Dashboard | Listed | Listed |
| Data Visualization | Listed | Listed |
| Text Analysis | Listed | Listed |
| Reporting/Analytics | Listed | Listed |
| Customer Segmentation | Listed | Listed |
| Negative Feedback Management | Listed | Listed |
| Engagement Tracking | Listed | Listed |
| Real-Time Notifications | Listed | Listed |
| Knowledge Management | Listed | Listed |
| Customizable Templates | Listed | Listed |
| Customizable Fields | Listed | Listed |
| Survey/Poll Management | Listed | Listed |
| Feedback Management | Listed | Listed |
| Customizable Forms | Listed | Listed |
| Multi-Channel Data Collection | Listed | Listed |
| NPS Survey Structure | Listed | Listed |
| Artificial Intelligence | Not listed | Not listed |
Features shown here belong only to the NPS Software category.
| Feature | Survicate | Retently |
|---|---|---|
| Text Fields | Listed | Listed |
| Anonymous Feedback | Listed | Listed |
| NPS of Customers | Listed | Listed |
| Negative Feedback Management | Listed | Listed |
| Third-Party Integrations | Listed | Listed |
| Pulse Surveys | Listed | Listed |
| Multi-Channel Distribution | Listed | Listed |
| Text Analysis | Listed | Listed |
| NPS of Employees | Listed | Listed |
| Segmentation | Listed | Listed |
| Mobile Survey | Listed | Listed |
| Multi-Language | Listed | Listed |
| Artificial Intelligence | Not listed | Not listed |
Features shown here belong only to the Review Management Software category.
| Feature | Survicate | Retently |
|---|---|---|
| Social Sharing | Listed | Listed |
| Review Notification | Listed | Listed |
| Campaign Management | Listed | Listed |
| Review Monitoring | Listed | Listed |
| Sentiment Analysis | Listed | Listed |
| Negative Feedback Management | Listed | Listed |
| Dashboard | Listed | Listed |
| Review Request | Listed | Listed |
| Response Management | Listed | Listed |
| Artificial Intelligence | Not listed | Not listed |
Compare deployment, device support, pricing model, support channels, and target company size for both products.
Explore alternatives to Survicate and Retently before making a final choice.
Explore other software products that buyers may consider instead of Survicate.
Explore other software products that buyers may consider instead of Retently.
This comparison brings public profile information, category-specific feature selections, review visibility, and clearly labeled sponsored placements together in a structured format so you can evaluate both products with confidence.
Each section keeps Survicate and Retently in clearly separated columns so you can compare equivalent information without losing context.
Shared categories open into their own feature comparisons, helping you review use-case-specific capabilities rather than only broad product claims.
Sponsored products stay outside the detailed comparison, and paid placements are clearly labeled so the core comparison remains focused on Survicate and Retently.
Profile pages, category pages, integrations, and alternatives are linked throughout the page so you can continue your research from the same comparison.
