Software Category

Best Online Customer Service Software - Page 9

In an always-connected world, many businesses prefer customer service software solutions that require no local installation. Below, you’ll find top online customer service software platforms—often referred to as cloud-based or web-based—offering easy subscription models, automatic updates, and seamless remote access. Explore these recommended tools to streamline workflows, enhance collaboration, and keep your team productive from anywhere.
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★★★★★4.6 average rating from 387 reviews
Last Updated: November 11, 2026
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List of Top Web-Based Customer Service Software - Page 9

Continue with products 201–225. Review each product’s overview, then open available tabs for buyer fit, use cases, features, integrations, pros and cons, and pricing.

Cloud Based Customer Service Software Products 201–225

Use search, filters, and available product tabs to evaluate the next 25 listings in this category.

25 products shown

Overview

ConSol CM/Ticketing is a comprehensive customer service software designed to help businesses manage and resolve customer queries quickly and efficiently. The platform centralizes all customer interactions, allowing support teams to track tickets, prioritize issues, and ensure tim...

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Free TrialNA Starting Price€69 Per user HeadquartersGermany

Overview

ConSol CM/AI Assist is an innovative customer service software that integrates artificial intelligence to enhance the support experience for both customers and agents. This platform offers an intuitive interface where customers can easily interact with support teams through vario...

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Free TrialNA Starting Price€4900 Per feautre HeadquartersGermany
#203

Conversational Customer Service Platform

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Overview

Dixa is a customer service platform that streamlines support across multiple channels. It allows businesses to manage phone, email, chat, and messaging in one unified interface. Key features include a smart routing system to direct queries to the right agent and real-time perform...

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Free TrialAvailable Starting Price$39 Per month HeadquartersDenmark
#204

The Best Solution To Support Customers & Employees

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Overview

Mojo Helpdesk is a straightforward and effective tool designed to enhance customer support and manage internal helpdesk tasks. Perfect for businesses of all sizes, it simplifies tracking and resolving customer issues through an organized ticket management system. One of its stand...

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Free TrialAvailable Starting Price$12.6 Per month HeadquartersUnited States
#205

Omnichannel customer engagement platform

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Overview

REVE Chat is a comprehensive customer communication software, known for its wide range of communication tools designed to enhance online customer service. A key feature is its multi-channel support, including live chat, voice calls, and video chat, providing a more personal and e...

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Free Trial14 Days Starting PriceContact Vendor HeadquartersSingapore
#206
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Overview

DataEQ is a powerful customer service software designed to enhance support operations and improve customer satisfaction for businesses of all sizes. It offers a comprehensive platform for managing customer inquiries, tracking support tickets, and resolving issues efficiently, ens...

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Free TrialNA Starting Price£1000 Per user HeadquartersUnited Kingdom
#207

iTOP

🏆 SW Recommended
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Overview

iTOP is a flexible help desk software designed to simplify IT service management and improve support efficiency. It allows IT teams to manage and resolve user requests effectively, providing tools for ticket creation, tracking, and prioritization. iTOP supports customizable workf...

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Free TrialNA Starting PriceContact Vendor HeadquartersFrance

Overview

DigitalGenius is a state-of-the-art Artificial Intelligence Software designed to revolutionize customer service and support for businesses across various industries. It offers a comprehensive platform that leverages AI and machine learning to automate and enhance customer interac...

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Free TrialNA Starting Price£10000 Per user HeadquartersUnited Kingdom
#209
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Overview

Netomi is an advanced conversational AI platform designed to enhance customer engagement and streamline support processes for businesses. This powerful software utilizes natural language processing and machine learning to enable automated interactions across various channels, inc...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States

Overview

Spotler Engage is an advanced customer service software designed to enhance customer interactions and improve service delivery for businesses. This platform offers a suite of tools for managing customer inquiries, tracking support tickets, and providing timely responses to custom...

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Free TrialNA Starting PriceContact Vendor HeadquartersNetherlands

Overview

Carrier Claims Management is a sophisticated claims processing software designed to streamline and automate the management of insurance claims for carriers and adjusters. This software simplifies the end-to-end claims lifecycle, from the initial filing to final settlement, improv...

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Free TrialNA Starting PriceContact Vendor HeadquartersGermany
#212

Convert your visitors to happy customers

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Overview

ClickDesk is a customer engagement platform that combines live chat, voice, video, and helpdesk functionality into a single browser-based solution. It allows businesses to interact with website visitors in real time while maintaining a structured system for follow-up and issue tr...

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Free TrialNA Starting Price$14.99 Per month HeadquartersUnited States
#213

Customer service software that covers all your business needs

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Overview

HelpCrunch is a versatile customer communication platform designed to streamline interactions between businesses and their clients. This user-friendly software offers a variety of tools, including live chat, email marketing, and customer support automation, all integrated into on...

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Free Trial14 Days Starting Price$12 Per month HeadquartersUnited States

Overview

Brand Embassy is an innovative live chat software designed to enhance customer engagement for businesses. This platform provides comprehensive tools for managing real-time conversations with customers, ensuring that organizations can address inquiries and issues promptly. Users c...

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Free TrialAvailable Starting Price$29 Per user HeadquartersUnited Kingdom
#215

The #1 Marketplace for Professional AI Agents

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Overview

Agent.ai is an innovative artificial intelligence software that enhances customer service experiences by automating interactions and providing intelligent support solutions. This platform utilizes advanced AI technologies, including natural language processing and machine learnin...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersUnited States
#216
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Overview

Surfly is a cutting-edge remote support software designed to facilitate real-time collaboration between support agents and customers. This innovative platform allows agents to see what users are experiencing on their screens, enabling them to provide instant assistance and guidan...

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Free TrialAvailable Starting Price$31 Per user HeadquartersNetherlands

Overview

Enterprise Accelerator is a powerful call center software designed to optimize customer service operations and improve overall efficiency. With an intuitive interface, the platform helps businesses manage inbound and outbound calls, monitor agent performance, and streamline commu...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersUnited States
#218

Reimagining Contact Center Solutions

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Overview

UJET is a cloud-based customer support software designed for modern businesses. It offers a platform for handling customer interactions across various channels like phone, chat, and in-app messaging. UJET's unique feature is its mobile SDK, allowing direct support within mobile a...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersUnited States
#219

The best free Chatbot & Live Chat Platform

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Overview

Engati is a comprehensive cloud-based platform designed to empower businesses in automating and enhancing their customer engagement through intelligent chatbots and conversational AI. Launched in 2017, it offers a user-friendly interface that allows for the easy creation and depl...

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Free Trial7 Days Starting PriceContact Vendor HeadquartersUnited States
#220

AI-Powered Customer Service Automation Platform

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Overview

AI-Powered Customer Service Automation Platform Flexible, accurate, and scalable generative AI-powered chatbot for enterprises to deliver superior customer experience. Automate queries and optimize costs — all while keeping it empathetic. Effortlessly resolve repetitive customer...

Read more about Kommunicate  
Free Trial30 Days Starting Price$83.33 Per month HeadquartersUnited States
#221
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Overview

Whisbi is an advanced call center software solution designed to enhance customer engagement and improve operational efficiency for businesses. With its user-friendly interface, Whisbi enables agents to manage calls, track customer interactions, and access real-time analytics effo...

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Free TrialNA Starting PriceContact Vendor HeadquartersSpain
#222
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Overview

FixMe.IT is a cutting-edge remote support software designed to provide efficient and secure IT support for businesses of all sizes. This comprehensive platform offers features such as remote desktop access, file transfer, session recording, and multi-user support, ensuring that I...

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Free TrialAvailable Starting Price$32.5 Per month HeadquartersCanada
#223
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Overview

Quiq is an innovative customer support software designed to enhance communication between businesses and their customers across various channels, including SMS, web chat, and social media. This platform enables organizations to provide timely and effective support, ensuring that...

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Free TrialAvailable Starting Price$6000 Per feautre HeadquartersUnited States
#224
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Overview

HelpOnClick is an advanced help desk software designed to enhance customer support and streamline issue resolution processes for organizations. With its intuitive interface, HelpOnClick enables users to manage support tickets, track customer inquiries, and provide timely assistan...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersUnited States

Overview

Cognitive Virtual Assistant is an advanced customer service software designed to enhance customer support through AI-driven solutions. The platform offers comprehensive tools for automating customer interactions, managing inquiries, and providing personalized assistance. With its...

Read more about Cognitive Virtual Assistant  
Free TrialAvailable Starting Price$1200 Per user HeadquartersUnited States

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