Software Category

Best Online Customer Service Software - Page 6

In an always-connected world, many businesses prefer customer service software solutions that require no local installation. Below, you’ll find top online customer service software platforms—often referred to as cloud-based or web-based—offering easy subscription models, automatic updates, and seamless remote access. Explore these recommended tools to streamline workflows, enhance collaboration, and keep your team productive from anywhere.
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★★★★★4.6 average rating from 387 reviews
Last Updated: November 11, 2026
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List of Top Web-Based Customer Service Software - Page 6

Continue with products 126–150. Review each product’s overview, then open available tabs for buyer fit, use cases, features, integrations, pros and cons, and pricing.

Cloud Based Customer Service Software Products 126–150

Use search, filters, and available product tabs to evaluate the next 25 listings in this category.

25 products shown

Overview

CM.com Communications Platform is a robust SMS marketing software solution designed to help businesses connect with their customers effectively through mobile messaging. This platform enables businesses to engage with their audience via SMS, email, voice, and other messaging chan...

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Free TrialAvailable Starting Price€0.01 Per one-time HeadquartersNetherlands

Overview

Mobile Service Cloud is a powerful help desk software designed to improve customer support and service delivery for businesses of all sizes. This platform offers a suite of features that help organizations manage customer inquiries, resolve issues, and track service requests in r...

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Free TrialAvailable Starting Price€35 Per user HeadquartersNetherlands
#128

Customer Service Software to Empower Your Team

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Overview

Insightly Service is a state-of-the-art customer service management software designed to provide one-of-a-kind customer experiences and streamline support processes. A key feature is its solid integration with the Insightly CRM platform, providing a seamless connection between cu...

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Free TrialNA Starting Price$29 Per month HeadquartersUnited States
#129

Infobip

🏆 SW Recommended
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Overview

Infobip is a powerful email marketing software designed to enhance communication and engagement with customers. The platform allows businesses to create, send, and track personalized email campaigns using customizable templates and a drag-and-drop editor. Infobip offers advanced...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited Kingdom

Overview

Intermedia Contact Center is a robust call center software solution that helps businesses manage customer interactions across multiple communication channels. Designed to streamline customer support, it offers features such as call routing, queuing, interactive voice response (IV...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States

Overview

Manhattan Active Omni is an inventory management software that helps businesses manage stock across channels, optimize order fulfillment, and improve customer satisfaction. The platform provides tools for tracking inventory levels, managing stock transfers, and ensuring real-time...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#132

Live Chat Customer Support Software

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Overview

HappyFox Chat is a streamlined live chat software developed to enhance customer service interactions on websites. Its standout feature is the fast and responsive chat interface, which enables real-time conversations with customers, significantly improving engagement and support....

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Free Trial14 Days Starting Price$29 Per month HeadquartersUnited States
#133

Best Marketing Automation Platform

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Overview

User.com is a comprehensive software platform designed to streamline business operations and enhance customer engagement. It's an all-in-one solution that combines advanced CRM (Customer Relationship Management) capabilities, marketing automation, and live chat tools. The platfor...

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Free TrialNA Starting PriceContact Vendor HeadquartersFrance
#134

Support Solutions for Better Business Communications

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Overview

LiveHelpNow is a comprehensive customer support suite developed to streamline online customer service. This software is renowned for its multi-channel support system, which includes live chat, email ticketing, and a help desk, allowing businesses to manage all customer interactio...

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Free Trial30 Days Starting Price$21 Per user HeadquartersUnited States
#135
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Overview

weclapp is a cloud-based enterprise resource planning (ERP) software designed to unify core business functions such as accounting, sales, inventory, and project management. Tailored for small to medium-sized businesses, weclapp provides an intuitive interface where teams can mana...

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Free TrialAvailable Starting Price€39 Per feautre HeadquartersGermany

Overview

Gainsight Digital Hub is a powerful community software designed to foster engagement and collaboration among customers, employees, and stakeholders. With its userfriendly interface, Gainsight enables organizations to create dynamic online communities where users can share knowled...

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Free TrialAvailable Starting Price$1000 Per year HeadquartersUnited States

Overview

Take Control is an innovative help desk software solution that allows businesses to provide superior customer support by efficiently managing and resolving client issues. This platform offers an intuitive interface where users can create and track support tickets, assign tasks, a...

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Free TrialAvailable Starting Price$19 Per month HeadquartersUnited States
#138
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Overview

Cordless is a telephony software solution designed to simplify and enhance communication for businesses of all sizes. The platform provides a cloud-based phone system that allows companies to make and receive calls over the internet, eliminating the need for traditional landline...

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Free TrialAvailable Starting Price£40 Per user HeadquartersUnited Kingdom
#139
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Overview

iAdvize is an advanced conversational marketing platform software designed to help businesses engage with customers through real-time messaging and personalized interactions. The platform offers tools for managing live chat, chatbot interactions, and social messaging, ensuring th...

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Free TrialNA Starting PriceContact Vendor HeadquartersFrance
#140

AI-powered full-cycle service management platform.

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Overview

Service Creatio is a dynamic, cloud-based software designed to streamline enterprise service management processes. It offers a suite of tools for automating service operations and improving customer engagement. Central to its capabilities is a powerful low-code platform, enabling...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States

Overview

SmarterTrack is a powerful help desk software designed to enhance customer support and service management for businesses. This platform offers comprehensive tools for managing support tickets, tracking customer interactions, and analyzing service performance, ensuring effective h...

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Free TrialAvailable Starting Price$15 Per feautre HeadquartersUnited States
#142
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Overview

C2-ITSM is a robust time tracking software designed specifically for IT service management environments. This platform enables organizations to monitor time spent on various tasks, projects, and incidents, providing valuable insights into resource allocation and productivity. Wit...

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Free TrialNA Starting Price$44 Per user HeadquartersCanada

Overview

Fusion Connect CCaaS is a state-of-the-art cloud-based call center software designed to enhance customer service operations. It offers a range of features including automatic call distribution, interactive voice response, and real-time analytics to optimize call handling and impr...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#144

Take a chance. Be creative. Set your sights high.

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Overview

Our products offer the perfect solution for almost all the needs of local service providers and help them achieve their goals. From online booking to customer management, marketing, online presence, even a cloud-based payment solution. With Shore they are prepared for digitalizat...

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Free Trial14 Days Starting PriceContact Vendor HeadquartersGermany
#145
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Overview

Beevolve is a comprehensive brand management software that helps businesses monitor, analyze, and improve their brand presence across digital platforms. The software offers tools for tracking brand mentions on social media, websites, blogs, and forums, enabling businesses to stay...

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Free TrialAvailable Starting Price$49.99 Per feautre HeadquartersUnited Kingdom
#146
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Overview

Odigo is a robust telephony software solution that offers businesses a comprehensive suite of tools to manage their communication systems effectively. Designed to optimize voice interactions, Odigo provides features such as call routing, voicemail management, and real-time analyt...

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Free TrialNA Starting PriceContact Vendor HeadquartersFrance

Overview

MessageBird Inbox is a customer service software that enables businesses to engage with customers across multiple communication channels, including SMS, email, live chat, and social media. The platform provides a unified inbox where customer service teams can manage all interacti...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersNetherlands
#148

Efficy CRM

🏆 SW Recommended

Everything you need to power your growth in one CRM.

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Overview

Efficy CRM is a comprehensive software solution designed to streamline customer relationship management for businesses of all sizes. With its user-friendly interface, Efficy CRM simplifies data management, allowing easy access to customer information, interactions, and sales proc...

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Free Trial14 Days Starting Price€25 Per month HeadquartersBelgium
#149

Accelo

🏆 SW Recommended

The Client Work Management Platform for Professional Service Businesses

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Overview

Accelo is a robust business automation platform designed to simplify professional service operations. Offering a unified system, it seamlessly integrates project management, client relationship management, and billing processes. Accelo's strength lies in its ability to automate r...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#150

#1 Business Messaging Platform For Startups & SMBs

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Overview

Crisp is a versatile software tool designed to simplify communication for businesses and teams. It integrates various communication channels like live chat, email, and messaging into one platform, making it easier to manage customer interactions. The software is known for its use...

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Free Trial14 Days Starting Price$25 Per month HeadquartersFrance

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