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#1 Business Messaging Platform For Startups & SMBs

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Crisp Overview

Crisp is a versatile software tool designed to simplify communication for businesses and teams. It integrates various communication channels like live chat, email, and messaging into one platform, making it easier to manage customer interactions. The software is known for its user-friendly interface, helping teams respond to customer inquiries quickly and efficiently. Key features include real-time notifications, automated replies, and a unified inbox, which streamline customer service processes. This makes Crisp especially valuable for small and medium-sized businesses seeking an effective yet straightforward solution for enhancing customer engagement and team communication. Overall, Crisp offers a practical approach to handling customer relationships and internal team conversations in a seamless and integrated manner.

Crisp screenshot & Video

Contact Details

  • Vendor Name Crisp
  • Founded 2015
  • Location France
  • Employees 11-50

Support

  • 27x7 Support 24x7 Support
  • Email Email
  • Phone Phone
  • Chat Chat
  • Knowledge Base Knowledge Base

Training

  • Webinar Webinar
  • Documentation Documentation

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based
  • iPhone iPhone
  • Android Android

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Language Supported

Chinese, Dutch, English, Finnish, French, German, Hungarian, Japanese, Polish, Portuguese, Russian, Spanish, Turkish

Industries

Information Technology & Services, Other Industries

Crisp Features

  • Performance Metrics
  • Appointment Management
  • Real Time Notifications
  • Customer Segmentation
  • Employee Management
  • Queue Management
  • Virtual Assistant
  • Customer History
  • Call Routing
  • SMS Messaging
  • Email Management
  • Voice Mail
  • Call Center Management
  • Knowledge Base Management
  • Multi-Channel Communication
  • Live Chat
  • Activity Tracking
  • Self Service Portal
  • Alerts/Escalation
  • Auto-Responders
  • Support Ticket Management
  • Engagement Tracking
  • Surveys & Feedback
  • Social Media Integration
  • Contact Management
  • Automated Routing
  • Call Center Management
  • Real-Time Chat
  • Performance Metrics
  • Customer Database
  • Self Service Portal
  • SLA Management
  • CRM
  • Real Time Notifications
  • Multi-Channel Communication
  • Support Ticket Management
  • Surveys & Feedback
  • Document Storage
  • Social Media Integration
  • Alerts/Escalation
  • Prioritization
  • Workflow Configuration
  • Ticket Management
  • Reporting/Analytics
  • Access Controls/Permissions
  • IT Asset Management
  • Email Management
  • Customer History
  • Interaction Tracking
  • Knowledge Base Management
  • Remote Access/Control
  • Transfers/Routing
  • Document Storage
  • Mobile Access
  • Search/Filter
  • Single Sign On
  • Support Ticket Management
  • Screen Sharing
  • Reporting/Analytics
  • Proactive Chat
  • Auto-Responders
  • Multi-Channel Communication
  • Real Time Notifications
  • Offline Form
  • Collaboration Tools
  • CRM
  • Interaction Tracking
  • Transcripts/Chat History
  • Contact Management
  • Geotargeting
  • Chat/Messaging
  • File Sharing
  • Canned Responses
  • Email Management
  • Surveys & Feedback

Crisp Pricing

Pricing Type

  • Pricing Type Usage Based

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • Free Trial 14 Days

Free Version

  • Yes Yes

Payment Frequency

  • Monthly Payment Monthly Payment
Pricing Page  

Plans & Packages

Pro

$25 Per Month

Crisp FAQ's

  • Yes, Crisp offers a free version.

  • Yes, Crisp offers a free trial.

  • No, Credit Card details are not required for the Crisp trial.

  • Crisp offers the following pricing plans & packages:

    Starting Plan:

    $25 Per Month

  • Crisp supports the following payment frequencies:

    • Monthly Payment

  • Yes, Crisp offers an API.

  • Crisp offers support with the following options:
    • 27x7 Support , Email , Phone , Chat , Knowledge Base

  • Crisp offers training with the following options:
    • Webinar , Documentation

  • Crisp supports the following languages:
    • Chinese (Simplified) , Dutch , English , Finnish , French , German , Hungarian , Japanese , Polish , Portuguese , Russian , Spanish , Turkish

  • Following are the typical users of the Crisp:
    • Self-Employed , Small-Business , Midsize-Business

  • Crisp supports the following deployment:
    • Cloud Hosted

  • Crisp supports the following devices and operating systems:
    • Web-Based , iPhone , Android