Take Control

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User RatingNot rated yet
Starting Price$19 / month
Free TrialAvailable
Free VersionNo
APINot specified
DeploymentCloud Hosted
HeadquartersUnited States
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Product Overview

Take Control Overview

Product description, media, company details, support, training, deployment, customer size, languages, and industries.

About Take Control

Take Control is an innovative help desk software solution that allows businesses to provide superior customer support by efficiently managing and resolving client issues. This platform offers an intuitive interface where users can create and track support tickets, assign tasks, and ensure timely resolution of problems. Take Control includes a robust ticketing system that categorizes, prioritizes, and escalates issues as needed, ensuring that urgent matters are addressed first. The software’s collaboration tools allow support agents to communicate with clients and internal teams, share knowledge, and provide quick responses. Take Control also features automated workflows, enabling businesses to streamline their support processes and reduce response times. Its comprehensive reporting and analytics tools provide detailed insights into team performance, customer satisfaction, and service trends, helping businesses identify areas for improvement. With its focus on efficiency and customer-centricity, Take Control helps businesses provide an exceptional support experience while reducing operational overhead.
Company N-able
Founded NA
Headquarters United States
Employees NA

Support

24x7 Support Email Phone Chat Knowledge Base FAQs/Forum

Training

Live Online Webinar Documentation Videos

Licensing & Deployment

Proprietary Cloud Hosted Web-Based

Typical Customers

Self-Employed Small-Business Midsize-Business
Languages Supported 1 language available
English
Industries Served 1 industry available
Information Technology & Services
Category-Based Capabilities

Take Control Features

Each category combines the selected software category, its category-specific description, and the features assigned to that category.

Customer Service Software 25 selected features Open category ↗
Performance Metrics Appointment Management Real Time Notifications Customer Segmentation Employee Management Queue Management Virtual Assistant Customer History Call Routing SMS Messaging Email Management Voice Mail Call Center Management Knowledge Base Management Multi-Channel Communication Live Chat Activity Tracking Self Service Portal Alerts/Escalation Auto-Responders Support Ticket Management Engagement Tracking Surveys & Feedback Social Media Integration Contact Management
Help Desk Software 26 selected features Open category ↗
Automated Routing Call Center Management Real-Time Chat Performance Metrics Customer Database Self Service Portal SLA Management CRM Real Time Notifications Multi-Channel Communication Support Ticket Management Surveys & Feedback Document Storage Social Media Integration Alerts/Escalation Prioritization Workflow Configuration Ticket Management Reporting/Analytics Access Controls/Permissions IT Asset Management Email Management Customer History Interaction Tracking Knowledge Base Management Remote Access/Control
Remote Support Software 17 selected features Open category ↗
Session Recording Remote Access/Control Remote Monitoring & Management Unattended Access Access Controls/Permissions Collaboration Tools Surveys & Feedback Reporting/Analytics Real-Time Notifications File Sharing Screen Sharing Session Transfer Diagnostic Tools Chat/Messaging Real-Time Chat Real-Time Monitoring Troubleshooting
Remote Work Software 18 selected features Open category ↗
Softphone Video Conferencing Meeting Management Remote Support Communication Management Time Zone Tracking Third-Party Integrations Electronic Signature Live Chat Video Chat Task Management Workflow Management Collaboration Tools Access Controls/Permissions Progress Tracking Employee Activity Monitoring Reporting & Statistics Document Management
Pricing Information

Take Control Pricing

Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.

Pricing Type Contact Vendor
Preferred Currency USD ($)
Free Trial Available
Free Version NA
Payment Frequency Monthly Subscription
Basic
$19 Per Month

Prices shown are profile information and may not include taxes, regional differences, introductory terms, usage limits, or add-ons. Confirm current plans on the vendor website.

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Frequently Asked Questions

Take Control FAQs

Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.

Take Control is an innovative help desk software solution that allows businesses to provide superior customer support by efficiently managing and resolving client issues. This platform offers an intuitive interface where users can create and track support tickets, assign tasks, and ensure timely resolution of problems. Take Control includes a robust ticketing system that categorizes, prioritizes, and escalates issues as needed, ensuring that urgent matters are addressed first. The software’s collaboration tools allow support agents to communicate with clients and internal teams, share knowledge, and provide quick responses. Take Control also features automated workflows, enabling businesses to streamline their support processes and reduce response times. Its comprehensive reporting and analytics tools provide detailed insights into team performance, customer satisfaction, and service trends, helping businesses identify areas for improvement. With its focus on efficiency and customer-centricity, Take Control helps businesses provide an exceptional support experience while reducing operational overhead.

  • No, Take Control does not offer a free version.

  • Yes, Take Control offers a free trial.

  • No, Credit Card details are not required for the Take Control trial.

  • Take Control offers the following pricing plans & packages:

    Basic

    $19 Per Month

  • Take Control supports the following payment frequencies:

    • Monthly Subscription

  • No, Take Control does not offer an API.

  • Take Control offers support with the following options:
    • 24x7 Support , Email , Phone , Chat , Knowledge Base , FAQs/Forum

  • Take Control offers training with the following options:
    • Live Online , Webinar , Documentation , Videos

  • Take Control supports the following languages:
    • English

  • Following are the typical users of the Take Control:
    • Self-Employed , Small-Business , Midsize-Business

  • Take Control supports the following deployment:
    • Cloud Hosted

  • Take Control supports the following devices and operating systems:
    • Web-Based
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