Insightly Service
Claim ProfileCustomer Service Software to Empower Your Team
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Insightly Service Evaluation Snapshot
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Product Overview
Insightly Service Overview
Product description, media, company details, support, training, deployment, customer size, languages, and industries.
Support
Training
Licensing & Deployment
Typical Customers
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Category-Based Capabilities
Insightly Service Features
Each category combines the selected software category, its category-specific description, and the features assigned to that category.
Customer Service Software 25 selected features Open category ↗ ⌄
Performance Metrics
Appointment Management
Real Time Notifications
Customer Segmentation
Employee Management
Queue Management
Virtual Assistant
Customer History
Call Routing
SMS Messaging
Email Management
Voice Mail
Call Center Management
Knowledge Base Management
Multi-Channel Communication
Live Chat
Activity Tracking
Self Service Portal
Alerts/Escalation
Auto-Responders
Support Ticket Management
Engagement Tracking
Surveys & Feedback
Social Media Integration
Contact Management
Help Desk Software 26 selected features Open category ↗ ⌄
Automated Routing
Call Center Management
Real-Time Chat
Performance Metrics
Customer Database
Self Service Portal
SLA Management
CRM
Real Time Notifications
Multi-Channel Communication
Support Ticket Management
Surveys & Feedback
Document Storage
Social Media Integration
Alerts/Escalation
Prioritization
Workflow Configuration
Ticket Management
Reporting/Analytics
Access Controls/Permissions
IT Asset Management
Email Management
Customer History
Interaction Tracking
Knowledge Base Management
Remote Access/Control
Issue Tracking Software 27 selected features Open category ↗ ⌄
Issue Scheduling
Customizable Reports
Real Time Notifications
Chat/Messaging
Help Desk Management
Assignment Management
Task Management
Collaboration Tools
Role-Based Permissions
Commenting/Notes
Ticket Management
Alerts/Notifications
Projections
Multi-Channel Communication
Recurring Issues
Issue Tracking
Knowledge Base Management
Email Management
Support Ticket Tracking
Monitoring
Project Management
Issue Auditing
Prioritization
Task Progress Tracking
Self Service Portal
Surveys & Feedback
SLA Management
Service Desk Software 18 selected features Open category ↗ ⌄
Change Management
Incident Management
Service Level Agreement (SLA) Management
Reporting & Statistics
IT Asset Management
Remote Access/Control
Procurement Management
Self Service Portal
Prioritization
Real-Time Notifications
Mobile Access
Support Ticket Management
CMDB
Alerts/Notifications
Knowledge Base Management
Problem Management
Customer Support
Analytics
Pricing Information
Insightly Service Pricing
Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.
Plus
$29
Per Month
Prices shown are profile information and may not include taxes, regional differences, introductory terms, usage limits, or add-ons. Confirm current plans on the vendor website.
Frequently Asked Questions
Insightly Service FAQs
Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.
Insightly Service is a state-of-the-art customer service management software designed to provide one-of-a-kind customer experiences and streamline support processes. A key feature is its solid integration with the Insightly CRM platform, providing a seamless connection between customer data and support activities. This integration enables businesses to offer personalized and informed customer service. Insightly Service boasts a robust ticketing system, efficiently organizing and managing customer inquiries from various channels. The software includes automation features to fast-forward repetitive tasks and improve response time and efficiency. Additionally, Insightly Service offers an intuitive self-service portal where customers can find answers and information effortlessly, which reduces the overall volume of support requests. With comprehensive reporting and analytics, businesses gain valuable insights into customer satisfaction and team performance, making Insightly Service a powerful tool for businesses focused on building strong customer relationships.
- No, Insightly Service does not offer a free version.
- No, Insightly Service does not offer any free trial.
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Insightly Service offers the following pricing plans & packages:
Plus
$29 Per Month
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Insightly Service supports the following payment frequencies:
- Annual Subscription , Monthly Payment
- Yes, Insightly Service offers an API.
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Insightly Service offers support with the following options:
- Knowledge Base
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Insightly Service offers training with the following options:
- Webinar
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Insightly Service supports the following languages:
- English , French , Portuguese , Spanish
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Following are the typical users of the Insightly Service:
- Self-Employed , Small-Business , Midsize-Business , Large-Enterprise-Business
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Insightly Service supports the following deployment:
- Cloud Hosted
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Insightly Service supports the following devices and operating systems:
- Web-Based , iPhone , Android
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