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Insightly Service

Customer Service Software to Empower Your Team

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Insightly Service Overview

Insightly Service is a state-of-the-art customer service management software designed to provide one-of-a-kind customer experiences and streamline support processes. A key feature is its solid integration with the Insightly CRM platform, providing a seamless connection between customer data and support activities. This integration enables businesses to offer personalized and informed customer service. Insightly Service boasts a robust ticketing system, efficiently organizing and managing customer inquiries from various channels. The software includes automation features to fast-forward repetitive tasks and improve response time and efficiency. Additionally, Insightly Service offers an intuitive self-service portal where customers can find answers and information effortlessly, which reduces the overall volume of support requests. With comprehensive reporting and analytics, businesses gain valuable insights into customer satisfaction and team performance, making Insightly Service a power... Show More

Contact Details

  • Insightly
  • 2010
  • United States
  • 101-500

Support

  • Knowledge Base

Training

  • Webinar

Licensing & Deployment

  • Proprietary
  • Cloud Hosted
  • Web-Based
  • iPhone
  • Android

Typical Customers

  • Self-Employed
  • Small-Business
  • Midsize-Business
  • Large-Enterprise-Business

Language Supported

English, French, Portuguese, Spanish

Industries

Accounting, Logistics & Supply Chain, Marketing & Advertising

Insightly Service Features

  • Automated Routing
  • Call Center Management
  • Real-Time Chat
  • Performance Metrics
  • Customer Database
  • Self Service Portal
  • SLA Management
  • CRM
  • Real Time Notifications
  • Multi-Channel Communication
  • Support Ticket Management
  • Surveys & Feedback
  • Document Storage
  • Social Media Integration
  • Alerts/Escalation
  • Prioritization
  • Workflow Configuration
  • Ticket Management
  • Reporting/Analytics
  • Access Controls/Permissions
  • IT Asset Management
  • Email Management
  • Customer History
  • Interaction Tracking
  • Knowledge Base Management
  • Remote Access/Control

Insightly Service Pricing

Pricing Type

  • Per User

Preferred Currency

  • USD ($)

Free Trial

  • N/A

Free Version

  • N/A

Payment Frequency

  • Annual Subscription
  • Monthly Payment

Plans & Packages

Plus

$29 Per Month

Insightly Service FAQ's

No, Insightly Service does not offer a free version.

No, Insightly Service does not offer any free trial.

No, Credit Card details are not required for the Insightly Service trial.

Insightly Service offers the following pricing plans & packages:

Starting Plan:

$29 Per Month

Insightly Service supports the following payment frequencies:

  • Annual Subscription , Monthly Payment

Yes, Insightly Service offers an API.

Insightly Service supports the following languages:

English , French , Portuguese , Spanish

Following are the typical users of the Insightly Service:

Self-Employed , Small-Business , Midsize-Business , Large-Enterprise-Business

Insightly Service supports the following deployment:

Cloud Hosted

Insightly Service supports the following mobile devices:

Web-Based , iPhone , Android