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ConSol CM/Ticketing
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Product Overview
ConSol CM/Ticketing Overview
Product description, media, company details, support, training, deployment, customer size, languages, and industries.
Support
Training
Licensing & Deployment
Typical Customers
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Category-Based Capabilities
ConSol CM/Ticketing Features
Each category combines the selected software category, its category-specific description, and the features assigned to that category.
Customer Service Software 25 selected features Open category ↗ ⌄
Performance Metrics
Appointment Management
Real Time Notifications
Customer Segmentation
Employee Management
Queue Management
Virtual Assistant
Customer History
Call Routing
SMS Messaging
Email Management
Voice Mail
Call Center Management
Knowledge Base Management
Multi-Channel Communication
Live Chat
Activity Tracking
Self Service Portal
Alerts/Escalation
Auto-Responders
Support Ticket Management
Engagement Tracking
Surveys & Feedback
Social Media Integration
Contact Management
Pricing Information
ConSol CM/Ticketing Pricing
Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.
ConSol CM Cloud Starter
€69
Per User
Prices shown are profile information and may not include taxes, regional differences, introductory terms, usage limits, or add-ons. Confirm current plans on the vendor website.
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Frequently Asked Questions
ConSol CM/Ticketing FAQs
Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.
ConSol CM/Ticketing is a comprehensive customer service software designed to help businesses manage and resolve customer queries quickly and efficiently. The platform centralizes all customer interactions, allowing support teams to track tickets, prioritize issues, and ensure timely resolution. With ConSol CM/Ticketing, businesses can streamline their helpdesk operations by automating ticket routing, assigning tasks to the appropriate agents, and tracking progress through customizable workflows. The software offers robust reporting tools, enabling businesses to monitor response times, customer satisfaction, and agent performance, ensuring that service level agreements (SLAs) are met. ConSol CM/Ticketing also integrates with other customer service tools like live chat and email, creating a unified communication channel for better service delivery. Whether for small businesses or large enterprises, ConSol CM/Ticketing improves customer satisfaction, reduces response times, and enhances support team efficiency.
- No, ConSol CM/Ticketing does not offer a free version.
- Yes, ConSol CM/Ticketing offers a free trial.
- No, Credit Card details are not required for the ConSol CM/Ticketing trial.
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ConSol CM/Ticketing offers the following pricing plans & packages:
ConSol CM Cloud Starter
€69 Per User
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ConSol CM/Ticketing supports the following payment frequencies:
- Monthly Subscription
- No, ConSol CM/Ticketing does not offer an API.
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ConSol CM/Ticketing offers support with the following options:
- Email , Phone , Knowledge Base
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ConSol CM/Ticketing offers training with the following options:
- In-person , Documentation
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ConSol CM/Ticketing supports the following languages:
- English
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Following are the typical users of the ConSol CM/Ticketing:
- Self-Employed , Small-Business , Midsize-Business
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ConSol CM/Ticketing supports the following deployment:
- Cloud Hosted , On-Premise
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ConSol CM/Ticketing supports the following devices and operating systems:
- Web-Based , Windows
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