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Best Online CRM Software for Small Businesses (Free & Paid)

Running a small business comes with unique challenges, including tight budgets and limited resources. That’s why choosing the right online crm software can significantly improve your workflow and help you compete more effectively. Here, we feature the top online crm software solutions designed for small businesses—offering affordable pricing, user-friendly interfaces, and scalable features that grow alongside your company.
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★★★★★4.7 average rating from 283 reviews
Last Updated: October 18, 2026
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List of Top Best Online CRM Software for Small Businesses

Review each product’s overview, then open available tabs for buyer fit, use cases, features, integrations, pros and cons, and pricing.

Online CRM Software for Small Businesses Products

Overview is available for every product. Additional tabs appear only when matching profile information exists.

25 products shown
#1

Bigin by Zoho CRM

The easiest CRM to manage your customers

No approved reviews yet. Be the first to review

Overview

Bigin by Zoho CRM is a streamlined and user-friendly CRM solution, designed specifically for small businesses. It focuses on simplifying customer relationship management processes. The software offers essential features like contact and deal management, enabling businesses to eff...

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Free Trial15 Days Starting Price$7 Per month HeadquartersUnited States
#2

Zoho CRM

🏆 SW Recommended

Top-rated Sales CRM Software by Customers

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Overview

Zoho CRM is a user-friendly software designed to streamline customer relationship management for businesses. It helps companies organize and automate their sales processes, fostering better customer interactions. With Zoho CRM, users can efficiently manage contacts, track leads,...

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Free Trial15 Days Starting Price₹9.08 Per month HeadquartersIndia
#3

Pipedrive

🏆 SW Recommended

Sales CRM & Pipeline Management Software

No approved reviews yet. Be the first to review

Overview

Pipedrive is an outstanding CRM software designed to simplify and optimize sales processes for businesses. Its straightforward interface helps teams manage leads and deals efficiently. The software enables users to track communication, set reminders, and prioritize tasks, ensurin...

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Free Trial14 Days Starting Price$14 Per month HeadquartersUnited States
#4

Zendesk Suite

🏆 SW Recommended

Customer Service Software to Create a Great Experience

★★★★☆ 4.6 (88 Reviews)

Overview

Running customer support without the right tools quickly turns into chaos: scattered emails, missed tickets, frustrated customers. Zendesk Suite, a leading customer service software, fixes that by bringing every conversation into one place. Whether customers reach out through ema...

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Free TrialAvailable Starting Price$55 Per month HeadquartersUnited States
#5

Salesforce Sales Cloud

🏆 SW Recommended

Build strong customer relationships and grow revenue with a single source of truth.

★★★★★ 5.0 (2 Reviews)

Overview

Salesforce Sales Cloud is a powerful solution designed to streamline and optimize sales processes for businesses. It serves as a comprehensive customer relationship management (CRM) platform, offering features that help organizations manage leads, track opportunities, and close d...

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Free TrialAvailable Starting Price$25 Per month HeadquartersUnited States
#6

Keap

🏆 SW Recommended

Leading small business CRM and automation platform

★★★★★ 5.0 (2 Reviews)

Overview

Keap is a leading CRM and business automation platform tailored for small businesses, entrepreneurs, and service-based teams seeking to automate sales, marketing, and client management in one unified platform. Combining robust customer relationship management (CRM) tools wit...

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Free Trial14 Days Starting Price$249 Per month HeadquartersUnited States
#7

17hats

🏆 SW Recommended

CRM + Small Business Management Software Solution

★★★★★ 5.0 (2 Reviews)

Overview

17hats is an all-in-one business management software for small businesses and freelancers designed to simplify client management, automate workflows, and streamline daily operations. Built for entrepreneurs, consultants, and creative professionals, the platform combines essential...

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Free Trial7 Days Starting PriceContact Vendor HeadquartersUnited States
#8

Simplified Customer Relationship Management

★★★★★ 5.0 (2 Reviews)

Overview

Less Annoying CRM is a user-friendly customer relationship management software designed specifically for small businesses. It stands out for its simplicity and affordability, offering essential CRM features without the complexity and high cost of larger systems. Key features incl...

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Free Trial30 Days Starting Price$15 Per month HeadquartersUnited States
#9

Free Self Hosted & Cloud CRM software

★★★★★ 5.0 (2 Reviews)

Overview

EspoCRM is an open-source customer relationship management software designed to help businesses organize customer data, manage sales pipelines, and track interactions across teams from a single system. The web-based application enables organizations to store and analyze informati...

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Free Trial30 Days Starting PriceContact Vendor HeadquartersUkraine
#10

The CRM for Sales-Led Growth

★★★★★ 5.0 (2 Reviews)

Overview

Teamgate is an innovative and user-friendly CRM software designed for businesses looking to enhance their sales processes and customer relationships. It offers a streamlined interface that simplifies lead capturing, sales pipeline management, and customer data organization. Uniqu...

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Free TrialAvailable Starting Price$39.90 Per month HeadquartersUnited States
#11

All-in-One Real Estate Software Solutions

★★★★★ 5.0 (2 Reviews)

Overview

In real estate, success depends on how consistently agents nurture relationships, follow up with prospects, and stay organized across dozens of active conversations. Top Producer is a purpose-built real estate CRM that acts as a centralized command center for managing leads, cont...

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Free TrialNA Starting Price$179 Per month HeadquartersCanada
#12

Spotler CRM

🏆 SW Recommended

Best CRM Software for Marketers

★★★★★ 5.0 (2 Reviews)

Overview

Spotler CRM is a customer relationship management software designed to help businesses improve customer engagement and streamline their sales and marketing processes. It offers tools for managing leads, tracking customer interactions, and automating marketing campaigns. Spotler C...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersNetherlands
#13

Popl

🏆 SW Recommended

Digital Business Card for Teams and Professionals

★★★★★ 5.0 (2 Reviews)

Overview

Popl is a cutting-edge digital business card platform developed to streamline networking and information sharing. It's highly user-friendly, allowing users to create a customizable digital profile with their contact details, social media links, and more. The key feature of Popl i...

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Free Trial14 Days Starting Price$6.49 Per month HeadquartersUnited States
#14

ToucanTech

🏆 SW Recommended

All-In-One Community Software

★★★★★ 5.0 (2 Reviews)

Overview

ToucanTech helps organizations build stronger communities by combining relationship management, engagement, and fundraising tools in one platform. Instead of using separate systems for managing contacts, email communication, events, and donations, ToucanTech brings everything tog...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited Kingdom
#15

A Sales Automation CRM for Sales Teams

★★★★★ 5.0 (2 Reviews)

Overview

CompanyHub is a highly customizable CRM platform designed to help sales teams centralize leads, automate workflows, and close deals faster. Unlike rigid CRMs, it lets businesses tailor fields, tables, and pipelines to match their unique processes without coding, making adoption s...

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Free Trial14 Days Starting Price$15 Per month HeadquartersBritish Indian Ocean Territory
#16

VipeCloud

🏆 SW Recommended

The Franchise Growth Cloud

★★★★★ 5.0 (2 Reviews)

Overview

VipeCloud is a comprehensive sales and marketing suite designed to streamline customer engagement and drive business growth. It combines CRM functionalities with email marketing, making it a versatile tool for businesses of all sizes. Its standout feature is the ease of creating...

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Free Trial15 Days Starting PriceContact Vendor HeadquartersUnited States
#17

SalesNOW

🏆 SW Recommended
★★★★★ 5.0 (2 Reviews)

Overview

SalesNOW is a powerful customer relationship management software designed to help sales teams enhance their performance and improve customer engagement. With an intuitive interface, SalesNOW allows users to manage leads, track interactions, and analyze sales data effectively. The...

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Free Trial30 Days Starting Price$24.95 Per feautre HeadquartersCanada
#18

Orcatec

🏆 SW Recommended

All-In-One Home Services Management Software

★★★★★ 5.0 (2 Reviews)

Overview

Orcatec is an innovative contractor and field service management platform built to help service businesses manage jobs, customers, and billing with greater clarity and efficiency. It brings scheduling, estimates, invoicing, and customer management into one connected environment,...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersUnited States
#19

Ricochet360

🏆 SW Recommended

All-in-one Cloud Phone System & CRM Dialer, Marketing Automation, and Lead Management System.

★★★★★ 5.0 (2 Reviews)

Overview

Ricochet360 stands out as an innovative sales automation platform, tailored for enhancing productivity in sales environments. Its primary strength lies in streamlining the communication process, offering integrated calling, texting, and emailing, all within a single interface. Th...

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Free TrialNA Starting Price$35 Per month HeadquartersUnited States
#20

Autodeals

🏆 SW Recommended
★★★★★ 5.0 (2 Reviews)

Overview

Autodeals is a comprehensive Auto Dealer Software designed to streamline and enhance the operations of automotive dealerships. It offers a robust platform for managing inventory, sales, customer relationships, and after-sales services, ensuring that every aspect of the dealership...

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Free TrialNA Starting Price$89 Per user HeadquartersUnited States
#21

CRM platform built for businesses that use Google Workspace.

★★★★★ 5.0 (1 Reviews)

Overview

Copper is a customer relationship management (CRM) tool designed for ease of use, focusing on simplicity and integration with Google Workspace. It automates data entry by capturing and organizing emails, calls, and meetings, keeping customer interactions in one place. Copper's st...

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Free Trial14 Days Starting Price$23 Per month HeadquartersUnited States
#22

Maximize Growth with the best AI-powered CRM and GPT

★★★★★ 5.0 (1 Reviews)

Overview

Vtiger CRM is an all-in-one customer relationship management software designed to help businesses manage sales, marketing, and customer support activities from a single unified system. The software centralizes customer data, communication history, and deal pipelines so teams can...

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Free Trial15 Days Starting Price₹2100 Per month HeadquartersIndia
#23

Capsule CRM

🏆 SW Recommended

Your business brain, now with 100% less panic

★★★★★ 5.0 (1 Reviews)

Overview

Capsule CRM is a top-class and user-friendly software designed to streamline customer relationship management for businesses of all sizes. With its intuitive interface, Capsule CRM helps teams organize contacts, track interactions, and manage sales pipelines efficiently. The plat...

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Free Trial14 Days Starting Price$18 Per month HeadquartersUnited Kingdom
#24

Applied Epic

🏆 SW Recommended

Insurance agency management software

★★★★★ 5.0 (1 Reviews)

Overview

Applied Epic is a comprehensive insurance agency management software designed to streamline various business processes. Its user-friendly interface allows for easy navigation, making it accessible for all levels of users. Key features include centralized customer information, whi...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#25

More than a CRM - Your revenue operating system

★★★★★ 5.0 (1 Reviews)

Overview

Salesmate is an excellent software designed to enhance sales processes for small and medium-sized businesses. Tailored for simplicity, it offers a range of features to streamline customer relationship management (CRM). With Salesmate, users can efficiently manage leads, track sal...

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Free Trial15 Days Starting Price$23 Per month HeadquartersUnited States

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