Best Online CRM Software for Small Businesses (Free & Paid) - Page 6
- 4.7 avg. rating from 282 reviews
Last Updated: August 26, 2026
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List of Top Best Online CRM Software for Small Businesses
Pricing Options
Features
Company Size
Overview
Jumplead is a powerful customer relationship management (CRM) software designed to help businesses manage their customer interactions and sales processes effectively. This platform provides tools for tracking leads, managing contacts, and automating marketing campaigns, ensuring that organizations can engage with customers at every stage of the sales funnel. With its user-friendly interface, users... Read more about Jumplead
Pricing
Basic
$24 Per Feature
Overview
Successeve Retain is a customer journey mapping software that helps businesses visualize and understand customer interactions across various touchpoints. The platform provides tools for creating detailed journey maps, tracking customer experiences, and identifying pain points, allowing businesses to optimize customer engagement strategies. Successeve Retain includes data integration capabilities, ... Read more about Successeve Retain
Overview
Wethos is a user-friendly billing and invoicing software designed to simplify the process of creating and managing invoices for small businesses, freelancers, and agencies. With Wethos, users can easily generate professional-looking invoices, track payments, and manage billing details in one convenient platform. The software supports automated billing, allowing businesses to set up recurring invoi... Read more about Wethos
Overview
Successeve Convert is a lead nurturing software that helps businesses engage potential customers and guide them through the sales funnel. With Successeve Convert, companies can create personalized communication strategies based on individual customer behavior, preferences, and buying stages, increasing the likelihood of conversions. The platform includes automation features that enable businesses ... Read more about Successeve Convert
Create interactive decision trees to guide call center agents or self-service customers.
Overview
Yonyx is a dynamic software tool tailored for enhancing customer support experiences. It specializes in creating interactive and decision-tree-based guides, which help customers navigate through troubleshooting or information-seeking processes with ease. This approach empowers users to solve their problems swiftly and independently, reducing the need for direct support assistance. Yonyx guides can... Read more about Yonyx
Problem It Solves
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Streamlining Customer Support Through Intelligent Self-service Solutions
Core Use Cases
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Create Interactive Decision Trees
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Streamline Customer Support
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Enhance Troubleshooting Processes
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Automate Knowledge Sharing
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Improve User Engagement
Target Users
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Customer Support Agents
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IT Help Desk Staff
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Technical Support Specialists
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Customer Service Managers
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Product Support Teams
Industry Fit
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Customer Support
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Telecommunications
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Healthcare
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Finance
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Retail
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Education
Key Features
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Intuitive User Interface
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Customizable Workflows
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Real-time Analytics
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Seamless Integration
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Robust Security Features
USP
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Interactive Guides For Seamless Customer Support Experiences
Popular Integrations
Pros
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Decision tree-based guides actually resolve issues without agent involvement
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Customer-facing and agent-facing flows can run from the same platform
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Analytics pinpoint exactly where users abandon troubleshooting paths
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Building interactive guides requires zero coding or technical background
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CRM integrations like Salesforce connect without heavy IT effort
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Consistent answers across every channel reduce costly escalation rates
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Self-service deflection noticeably cuts down incoming ticket volume
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Real-time reporting helps teams refine guides based on actual usage
Cons
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Branching logic setup demands significant time to build properly
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Reporting depth falls short for analytics-driven support teams
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Pricing climbs noticeably as agent seats and usage scale
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Visual editor feels clunky when managing large decision trees
Pricing
Professional
$20 Per Month
Best CRM for Health & Life Insurance
Overview
AgencyBloc is an insurance agency management software built to help life, health, and benefits agencies manage clients, policies, and commissions with greater clarity and efficiency. It brings customer relationship management, policy tracking, sales workflows, and compliance management into one connected environment, making it easier for agencies to organize their entire book of business. By centr... Read more about AgencyBloc
Problem It Solves
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Streamlining Agency Management And Improving Client Relationship Efficiency
Core Use Cases
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Manage Client Relationships
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Automate Agency Workflows
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Track Policy Renewals
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Generate Detailed Reports
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Streamline Communication
Target Users
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Insurance Agency Owners
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Insurance Agents
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Agency Managers
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Customer Service Representatives
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Insurance Brokers
Industry Fit
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Insurance
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Financial Services
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Health And Wellness
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Employee Benefits
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Human Resources
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Risk Management
Key Features
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Client Management
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Policy Tracking
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Commission Processing
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Reporting And Analytics
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Automated Workflows
USP
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Streamline Insurance Agency Operations With Powerful And Intuitive Software
Popular Integrations
Pros
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Purpose-built for life and health insurance agencies specifically
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Automated workflows cut down repetitive admin tasks noticeably
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Built-in commission tracking saves agencies from messy spreadsheet chaos
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Client and policy data lives in one organized place
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Email marketing tools come included without needing third-party apps
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Activity tracking keeps agents accountable and follow-ups on schedule
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Onboarding feels manageable even for less tech-savvy agency staff
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Reporting gives real visibility into agency performance over time
Cons
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Reporting customization feels limited for data-heavy agency operations
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Built primarily for life and health insurance, narrowing its appeal
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Pricing climbs noticeably as team size and feature needs grow
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Onboarding new staff takes more effort than the setup suggests
Overview
Lime CRM is a dynamic customer relationship management software tailored for medium-sized businesses. It excels in organizing customer information, making it easily accessible and actionable. Key features include efficient contact management, enabling businesses to keep track of all customer interactions and details. The software offers robust sales pipeline management tools, helping teams to foll... Read more about Lime CRM
Overview
We help thousands of LinkedIn users simplify prospecting efforts, grow their business with our advanced LinkedIn automation software. Octopus is a powerful yet super simple autopilot for LinkedIn that automates your work and has a wide range of awesome features. Octopus CRM allows you to bypass this limitation and send a higher volume of connection requests per week by email without any risk to y... Read more about Octopus CRM
Pricing
Starter
$6.99 Per Month
Overview
Streamline your business with a single solution for sales, contacts, projects, and team management. Experience powerful, affordable, AI-driven software designed for success. Get complete visibility of your deals across different stages. Quickly see how many deals are in each stage, sort and filter by their expected close date, make smart decisions and stay in control of a complex sales process. Read more about Teamwave
Pricing
Standard
$39 Per Month
Overview
Top-rated cloud-based field service software for contractors and the field service industry. The software solution that adapts to your unique business needs and helps you grow. STEL Order’s Jobs function was designed for contractors, tradesmen and the field service industry in general. You can manage sales, schedule and dispatch jobs, handle project management and even recurring maintenance and... Read more about STEL Order
Pricing
Standard
$50 Per Month
Overview
Launch the powerful and flexible NolaPro platform for your organization today with guidance every step of the way And it's Proven to support both corporate and small business financial needs, NolaPro is one of the original web-based accounting and ERP systems, helping companies optimize and grow for over 20 years. Read more about NolaPro
Overview
SYDLE ONE is a cutting-edge data analysis software designed to empower organizations with powerful insights and data-driven decision-making capabilities. This platform provides a comprehensive suite of analytical tools for processing, visualizing, and interpreting data from various sources. With SYDLE ONE, users can easily create customizable dashboards, generate reports, and perform advanced anal... Read more about SYDLE ONE
Pricing
Basic
$19 Per User
Overview
FreeAgent CRM is a modern, cloud-based customer relationship management solution tailored for small and medium-sized businesses seeking to enhance customer engagement and streamline sales processes. Its standout features include a highly customizable interface, enabling users to tailor the CRM solution to their specific business needs. FreeAgent CRM excels in automating sales workflows, managing c... Read more about FreeAgent CRM
Pricing
Team
$84 Per Month
Overview
Powerful software suites designed for operational excellence and streamlined business processes across Sales, Marketing, and Customer Service. Corefactors AI CRM is AI-Powered Customer Relationship Management (CRM) Software that help enterprises in enabling RevOps. The solution is designed to streamline and optimize revenue generation processes by reducing revenue leakages and unlocking untapped ... Read more about Corefactors
Pricing
Seed
₹599 Per Month
Overview
ClinchPad is a deal focused CRM that enables you to close deals faster. It is a simple to use, web based application built for small teams who are looking to transition from a cluster of spreadsheets to a more organized way of tracking leads. ClinchPad differentiates itself from other CRM's in terms of ease of use and intuitive UI. It has been designed with a vision that users spend time using th... Read more about ClinchPad
Overview
Web Self-Service is a cutting-edge online CRM software designed to enhance customer engagement and streamline service delivery. With its user-friendly interface, businesses can create personalized customer experiences by allowing clients to access their accounts, submit requests, and find answers to common queries independently. The software's automation capabilities reduce the workload on support... Read more about Web Self-Service
Overview
Watcheezy is a cutting-edge live chat software designed to enhance customer support and engagement for businesses across various industries. This platform provides users with tools to initiate real-time conversations with website visitors, allowing for instant assistance and personalized service. With features such as automated greetings, chat routing, and integration with customer relationship ma... Read more about Watcheezy
Overview
Simla.com is an intuitive Small Business CRM Software designed to help small and medium-sized enterprises manage their customer relationships effectively. It offers a comprehensive platform for tracking customer interactions, managing sales pipelines, and automating marketing campaigns, ensuring that businesses can engage with their customers seamlessly and drive growth. Simla.com features an easy... Read more about Simla.com
Pricing
Basic
$99 Per User
Overview
CloudBlue PSA (Professional Services Automation) is a comprehensive contract management software designed to streamline and automate service contracts within businesses. This platform allows businesses to manage the entire contract lifecycle, from creation to execution and renewal, all within a single, unified system. With CloudBlue PSA, users can easily track contract milestones, manage complianc... Read more about CloudBlue PSA
Overview
Enterprise Bot is a sophisticated live chat software designed to enhance customer engagement and support for businesses. This platform utilizes artificial intelligence to automate customer interactions, providing instant responses to inquiries and resolving issues efficiently. With its user-friendly interface, businesses can easily integrate the software into their websites and applications, enabl... Read more about Enterprise Bot
Pricing
Basic
$50 Per User
Overview
cobra CRM is a powerful customer relationship management software designed to help organizations manage their customer interactions and relationships effectively. The platform offers tools for tracking sales leads, managing customer data, and automating marketing campaigns. With its user-friendly interface, cobra CRM allows users to customize workflows, create reports, and analyze customer behavio... Read more about cobra CRM
Pricing
Basic
€39 Per Month
Overview
DataCRM is a powerful Customer Relationship Management (CRM) software that helps businesses streamline and enhance their customer interactions, ensuring that every touchpoint is optimized for success. The platform enables businesses to store and organize customer data in one centralized location, allowing teams to access real-time information for better decision-making. With DataCRM, businesses ca... Read more about DataCRM
Pricing
Basic
$15 Per User
Overview
Clientify is a comprehensive customer relationship management (CRM) software designed specifically for the real estate industry. It helps real estate agents, brokers, and agencies manage their leads, clients, and properties more efficiently. Clientify offers features such as lead tracking, automated follow-ups, property management, and marketing automation, ensuring that agents stay organized and ... Read more about Clientify
Pricing
ONLY+ INBOX
€59 Per Month
Overview
Contact Boss is a straightforward contact management software, designed to organize and streamline client information efficiently. It offers easy entry and retrieval of contact details, enhancing accessibility. The software features robust search capabilities, allowing quick location of specific contacts. It supports the creation of detailed contact profiles, encompassing essential information for... Read more about Contact Boss
Pricing
Boss Pro
$11.67 Per Month
Overview
Prospect CRM is a specialized CRM platform designed for B2B companies that sell physical products and rely heavily on stock and inventory data. Unlike traditional CRM systems, it connects customer management with real-time stock, pricing, and order information, helping sales teams make faster and more informed decisions.The platform is widely used by wholesalers, manufacturers,... Read more about Prospect CRM
Problem It Solves
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Disconnected Sales And Inventory Data Slowing Down B2B Product Selling Processes
Core Use Cases
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Manage B2B Sales Pipelines
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Track Inventory-linked Customer Data
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Generate And Send Quotes
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Automate Order Processing
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Analyze Customer Buying Behavior
Target Users
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Wholesale Distributors
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Manufacturers
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B2B Sales Teams
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Sales Managers
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Operations Teams
Industry Fit
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Wholesale Distribution
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Manufacturing
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B2B Trade
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Industrial Supply
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Logistics
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Retail Supply Chains
Key Features
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Stock-aware CRM System
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ERP Integrations
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ERP Integrations
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Quoting And Order Management
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Sales Pipeline Tracking
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Customer Segmentation Tools
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Real-time Analytics Dashboards
USP
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Wholesale Distributors, Manufacturers, B2B Sales Teams, Sales Managers, Operations Teams
Pros
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Deep integration with ERP and inventory systems
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Helps sales teams access real-time stock data
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Strong quoting and order management features
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Designed specifically for B2B product businesses
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Improves visibility across sales and inventory
Cons
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Not suitable for service-based businesses
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Initial setup can be complex for small teams
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Pricing may be high for early-stage startups
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Requires integration effort for full value
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Interface may feel technical for beginners
Pricing
Start-Up CRM
£177 Per Month
Professional CRM
£351 Per Month
Advanced CRM
£1,933 Per Month
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