| 01Resident, Lot & Home Management |
Maintains centralized records for residents, manufactured homes, lots, occupancy status, ownership details, contacts, vehicles, and related property information. |
Create Lot / Home Record→
Add Resident Details→
Link Resident to Site→
Track Occupancy History
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Separate tracking for lots, homes, and resident households
Owner-occupied, park-owned, and vacant home records
Custom fields for vehicles, pets, contacts, and site details
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| 02Lease & Occupancy Management |
Manages lot leases, home rental agreements, lease terms, renewals, deposits, rent changes, notices, and occupancy documentation. |
Create Lease→
Assign Resident & Lot→
Track Terms & Dates→
Renew / Update Agreement
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Lot-rent and park-owned home lease support
Renewals, escalations, deposits, and notice tracking
Electronic documents and signature workflows
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| 03Rent Billing & Payment Collection |
Calculates recurring rent and other resident charges, generates statements, accepts payments, and tracks balances, late fees, credits, and delinquencies. |
Post Monthly Charges→
Send Resident Statement→
Collect Payment→
Update Resident Ledger
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Recurring lot rent and home rental billing
Online payments, autopay, late fees, and partial payments
Resident ledger, delinquency, credit, and payment-history tracking
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| 04Utility Billing & Meter Management |
Tracks water, sewer, electricity, gas, trash, and other utility charges by meter reading, allocation formula, or fixed monthly fee. |
Collect Meter / Usage Data→
Calculate Utility Charge→
Add to Resident Account→
Bill & Reconcile Usage
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Individual meter and submeter tracking
Usage-based, allocated, and flat-rate billing methods
Import options for meter readings and utility data
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| 05Vacancy, Lot Availability & Applicant Tracking |
Tracks available lots and park-owned homes while managing prospective residents from inquiry through application, screening, approval, and move-in. |
List Available Lot / Home→
Capture Prospect Application→
Screen & Review Applicant→
Approve & Schedule Move-In
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Real-time lot and park-owned home availability
Application, screening, approval, and waitlist workflows
Conversion of approved applicants into resident records
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| 06Maintenance & Work Order Management |
Tracks resident maintenance requests and community work for roads, utilities, common areas, park-owned homes, landscaping, and other property assets. |
Submit Maintenance Request→
Assign Staff / Vendor→
Complete & Document Work→
Close Work Order
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Resident, lot, home, and common-area work orders
Priority, assignment, status, labor, and cost tracking
Photos, notes, mobile updates, and preventive maintenance options
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| 07Resident Portal & Community Communication |
Provides residents with self-service access to balances, payments, documents, maintenance requests, notices, and community announcements. |
Resident Signs In→
View Account / Community Info→
Pay / Submit Request→
Update Park Records
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Online rent and utility payment access
Maintenance requests, documents, and account history
Email, SMS, portal, and mass-notification options
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| 08Park Rules, Notices & Compliance Tracking |
Records community rules, resident notices, inspections, violations, required documents, and follow-up activity for operational and regulatory compliance. |
Identify Rule / Compliance Issue→
Document Inspection / Violation→
Send Notice & Deadline→
Track Resolution
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Violation, inspection, notice, and resolution history
Templates for community notices and resident correspondence
Document retention and audit trail by resident or lot
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| 09Park Accounting & Financial Management |
Tracks property income, expenses, deposits, vendor bills, resident balances, and financial activity for one or multiple mobile home communities. |
Post Income & Expenses→
Reconcile Transactions→
Close Accounting Period→
Review Property Financials
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Property-level income, expense, receivable, and deposit tracking
Bank reconciliation and general-ledger capabilities or integrations
Owner, property, and portfolio-level financial statements
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| 10Park Analytics & Property Integrations |
Tracks occupancy, collections, delinquencies, vacancies, maintenance, utility usage, and financial performance while connecting park operations with business systems. |
Aggregate Park Data→
Analyze Operational & Financial KPIs→
Connect Property Systems→
Improve Community Performance
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Occupancy, vacancy, collections, delinquency, and maintenance reporting
Accounting, payment, screening, utility, and document integrations
Portfolio dashboards, APIs, exports, and multi-property reporting
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