Entrata

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SoftwareWorld Editorial Review

Why SoftwareWorld Chooses Entrata

"Property management companies often turn to Entrata because it helps handle the day-to-day demands of running residential communities in one place. Leasing, resident communication, and payment processing become easier to manage without jumping between multiple tools. Teams that oversee large apartment portfolios tend to find it especially practical. That said, smaller independent landlords or those managing just a few units may find the platform more than they actually need for their scale."
Decision Snapshot

Entrata Evaluation Snapshot

Review the most important product facts, official access information, and SoftwareWorld’s page-level trust standards in one place.

User RatingNot rated yet
Starting PriceContact Vendor
Free TrialNot available
Free VersionNot available
APINot available
DeploymentCloud Hosted
HeadquartersUnited States
✎
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Product Overview

Entrata Overview

Product description, media, company details, support, training, deployment, customer size, languages, and industries.

About Entrata

Entrata is an all-in-one rental property management software designed to simplify operations for property managers and owners. With features such as online rent collection, tenant screening, and maintenance tracking, users can efficiently manage their properties and enhance tenant satisfaction. The software provides tools for marketing vacancies and generating financial reports, ensuring that property managers stay informed about their operations. Ideal for multifamily and commercial property management, Entrata empowers users to optimize their workflows and improve overall property performance.
Company Entrata
Founded 2003
Headquarters United States
Employees 1000+

Support

Email Phone Chat Knowledge Base FAQs/Forum

Training

In-person Live Online Webinar Documentation Videos

Licensing & Deployment

Proprietary Cloud Hosted Web-Based iPhone Android

Typical Customers

Self-Employed Small-Business Midsize-Business
Languages Supported 1 language available
English
Industries Served 2 industries available
Facilities & Services Real Estate

Why Choose Entrata

Problem it Solves

  • Problem it Solves Streamlining Property Management And Leasing Processes For Multifamily Housing Operators

Target Users

  • Target Users Property Managers
  • Target Users Leasing Agents
  • Target Users Maintenance Staff
  • Target Users Property Owners
  • Target Users Residents

Core Use Case

  • Core Use Case Manage Property Operations
  • Core Use Case Streamline Leasing Processes
  • Core Use Case Enhance Resident Communication
  • Core Use Case Optimize Maintenance Requests
  • Core Use Case Analyze Financial Performance

USP

  • USP Streamline Property Management With Innovative And User-friendly Software Solutions

Pros

  • Pros All-in-one property management keeps leasing, payments, and maintenance connected
  • Pros Resident portal makes rent payments and requests genuinely self-sufficient
  • Pros Built specifically for multifamily housing, not adapted from generic software
  • Pros Accounting tools handle property finances without needing a separate platform
  • Pros Reporting pulls real data across your entire portfolio at once
  • Pros Onboarding support is notably hands-on compared to similar platforms
  • Pros Open API allows connections with third-party tools when needed

Cons

  • Cons Reporting customization demands more technical know-how than most expect
  • Cons Pricing scales quickly once portfolio size or user count grows
  • Cons Mobile experience feels noticeably limited compared to the full desktop platform
  • Cons Onboarding complexity increases significantly for teams managing diverse property types
Editorial Buyer Guidance

Who Is Entrata Best For?

Review the buyer problem, target users, practical use cases, and product differentiator identified by the SoftwareWorld review team.

Problem It Solves

Streamlining Property Management And Leasing Processes For Multifamily Housing Operators

Target Users

  • Property Managers
  • Leasing Agents
  • Maintenance Staff
  • Property Owners
  • Residents

Core Use Cases

  • Manage Property Operations
  • Streamline Leasing Processes
  • Enhance Resident Communication
  • Optimize Maintenance Requests
  • Analyze Financial Performance

Unique Selling Point

Streamline Property Management With Innovative And User-friendly Software Solutions

Strengths and Limitations

Entrata Pros & Cons

Consider the practical advantages and limitations identified through SoftwareWorld's product assessment.

+

Pros

  • All-in-one property management keeps leasing, payments, and maintenance connected
  • Resident portal makes rent payments and requests genuinely self-sufficient
  • Built specifically for multifamily housing, not adapted from generic software
  • Accounting tools handle property finances without needing a separate platform
  • Reporting pulls real data across your entire portfolio at once
  • Onboarding support is notably hands-on compared to similar platforms
  • Open API allows connections with third-party tools when needed
!

Cons

  • Reporting customization demands more technical know-how than most expect
  • Pricing scales quickly once portfolio size or user count grows
  • Mobile experience feels noticeably limited compared to the full desktop platform
  • Onboarding complexity increases significantly for teams managing diverse property types
Category-Based Capabilities

Entrata Features

Each category combines the selected software category, its category-specific description, and the features assigned to that category.

Facility Management Software 35 selected features Open category ↗ ⌄
Residential Properties Commercial Properties Invoice Management Maintenance Management Facility Scheduling Asset Lifecycle Management Audit Management Alerts/Notifications Equipment Management Inspection Management Incident Management Calendar Management Historical Reporting Vendor Management Reporting/Analytics Document Management Compliance Management Fixed Asset Management Visitor Management Access Controls/Permissions Space Management Work Order Management Equipment Maintenance Real Time Notifications Document Storage Contract/License Management Preventive Maintenance Inventory Management Multi-Location Parts Management Communication Management Service Request Management Materials Management Facility Asset Management Artificial Intelligence
Apartment Management Systems Software 18 selected features Open category ↗ ⌄
Accounting Vehicle Management Visitor Management Occupancy Management Document Management Parking Management Guest Tracking Housekeeping Management Lease Tracking Online Payments Tenant Portal Rent Collection Vacancy Management Tenant Screening Billing & Invoicing Contact Management Listing Management Maintenance Scheduling
Commercial Property Management Software 17 selected features Open category ↗ ⌄
Maintenance Management Property Database Financial Management Commercial Properties Lease Management Tenant Portal Rent Tracking Owner Portal Late Fee Calculation Payment Processing Accounting Document Management Communication Management Reporting & Statistics Vacancy Management Maintenance Scheduling Artificial Intelligence
Commercial Real Estate Software 14 selected features Open category ↗ ⌄
For Property Managers Document Management Portfolio Management Reporting & Statistics Alerts/Notifications Cash Flow Analysis Strategic Planning CRM Contact Management For Investors & Traders Accounting Property Database Commercial Property Management Artificial Intelligence
Lease Accounting Software 13 selected features Open category ↗ ⌄
Payment Tracking Amortization Schedule For Equipment Leases Budgeting/Forecasting Critical Date Alerts Billing & Invoicing For Real Estate Tax Management Expense Tracking Capitalization Reporting Portfolio Management Asset Lifecycle Management Artificial Intelligence
Lease Management Software 21 selected features Open category ↗ ⌄
Contact Management Document Management Maintenance Management Residential Leases Insurance Management Property Management Document Storage Maintenance Scheduling Retail Leases Lease Origination Reminders Task Management Accounting Commercial Leases Portfolio Management Billing & Invoicing Expense Tracking Vendor Management Tenant Management Lease Tracking Artificial Intelligence
Mobile Home Park Management Software 15 selected features Open category ↗ ⌄
Tenant Screening Maintenance Scheduling Tenant Portal Work Order Management Vendor Management Rent Tracking Reporting/Analytics Financial Management Task Management Electronic Payments Customizable Templates Calendar Management Accounting Workflow Management Artificial Intelligence
Property Management Software 13 selected features Open category ↗ ⌄
Accounting Credit Check Communication Management Online Payments Document Management Work Order Management Tenant Tracking Tenant Portal Tax Management Rent Tracking Rent Collection Listing Management Property Database
Property Management Accounting Software 13 selected features Open category ↗ ⌄
Bank Reconciliation Accounts Payable Accounts Receivable Expense Tracking Tenant Portal Billing & Invoicing Rent Collection Owner Portal Rent Tracking Data Import/Export Transaction History Lease Management Artificial Intelligence
Real Estate Accounting Software 13 selected features Open category ↗ ⌄
For Real Estate Accounting Commission Management Financial Reporting Expense Management Billing & Invoicing Accounts Payable Accounts Receivable General Ledger Reporting/Analytics Tax Management Alerts/Notifications Artificial Intelligence
Real Estate Property Management Software 21 selected features Open category ↗ ⌄
Insurance Management Electronic Payments Payment Processing Credit Check Lease Management Rent Tracking Residential Properties Vacancy Management Document Management Task Management Inspection Management Tax Management Work Order Management Reminders Contact Management Billing & Invoicing Communication Management Contract/License Management Tenant Portal Listing Management Artificial Intelligence
Real Estate Transaction Management Software 7 selected features Open category ↗ ⌄
Electronic Signature Contract/License Management Accounting Commission Management File Sharing Task Management Artificial Intelligence
Rental Software 18 selected features Open category ↗ ⌄
Contract/License Management Late Fee Calculation Scheduling Multi-Location Online Booking Quotes/Estimates Inspection Management Customer Database Invoice Management Recurring Rentals Rate Management Order Management Reporting & Statistics Availability Management Work Order Management Electronic Payments Accounting Artificial Intelligence
Connected Applications

Entrata Integrations

Integration information is displayed only when approved integration products are available on the profile.

Pricing Information

Entrata Pricing

Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.

Pricing Type Contact Vendor
Preferred Currency USD ($)
Free Trial Not available
Free Version Not available
Payment Frequency Not available
Alternative Products

Top Entrata Alternatives

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Frequently Asked Questions

Entrata FAQs

Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.

Entrata is an all-in-one rental property management software designed to simplify operations for property managers and owners. With features such as online rent collection, tenant screening, and maintenance tracking, users can efficiently manage their properties and enhance tenant satisfaction. The software provides tools for marketing vacancies and generating financial reports, ensuring that property managers stay informed about their operations. Ideal for multifamily and commercial property management, Entrata empowers users to optimize their workflows and improve overall property performance.

  • No, Entrata does not offer a free version.

  • Yes, Entrata offers a free trial.

  • No, Credit Card details are not required for the Entrata trial.

  • No, Entrata does not offer an API.

  • Entrata can be integrated with the following applications:

    • Constant Contact , Salesforce Sales Cloud , QuickBooks Online , Google Workspace , Slack , Zoom Meetings , DocuSign , Microsoft Outlook , Buildium , MRI Software , AppFolio Property Manager , RealPage

  • Entrata offers support with the following options:
    • Email , Phone , Chat , Knowledge Base , FAQs/Forum

  • Entrata offers training with the following options:
    • In-person , Live Online , Webinar , Documentation , Videos

  • Entrata supports the following languages:
    • English

  • Following are the typical users of the Entrata:
    • Self-Employed , Small-Business , Midsize-Business

  • Entrata supports the following deployment:
    • Cloud Hosted

  • Entrata supports the following devices and operating systems:
    • Web-Based , iPhone , Android
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