Avalara
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SoftwareWorld Editorial Review
Why SoftwareWorld Chooses Avalara
"Tax compliance is one of those tasks that can quietly become a burden as a business grows, especially when selling across multiple states or countries. Avalara helps companies handle sales tax calculations and filing without having to track every rule manually. This matters a lot for e-commerce and mid-sized businesses dealing with frequent transactions. That said, smaller businesses with limited sales volume may find the cost harder to justify compared to simpler manual approaches."
Decision Snapshot
Avalara Evaluation Snapshot
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Product Overview
Avalara Overview
Product description, media, company details, support, training, deployment, customer size, languages, and industries.
Support
Training
Licensing & Deployment
Typical Customers
Why Choose Avalara
Problem it Solves
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Streamlining Sales Tax Compliance And Automation For Businesses
Target Users
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Tax Professionals
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Finance Managers
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E-commerce Businesses
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Multinational Corporations
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Accounting Firms
Core Use Case
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Calculate Tax Accurately
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Automate Tax Compliance
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Manage Exemption Certificates
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File Tax Returns Efficiently
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Integrate With Accounting Systems
USP
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Simplify Tax Compliance With Automated Solutions
Pros
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Automates sales tax calculations across thousands of jurisdictions accurately
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Real-time tax rate updates eliminate manual research for compliance teams
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Connects with major ERPs and e-commerce platforms without heavy lifting
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Handles VAT, GST, and cross-border tax rules in one place
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Audit trail features make responding to tax notices far less painful
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Scales well for businesses expanding into new states or countries
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Exemption certificate management saves finance teams significant administrative headaches
Cons
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Smaller businesses may find the pricing model hard to justify
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Setup and configuration demand significant technical involvement upfront
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Edge cases in tax rules sometimes require manual overrides
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Support quality tends to vary depending on plan tier
Editorial Buyer Guidance
Who Is Avalara Best For?
Review the buyer problem, target users, practical use cases, and product differentiator identified by the SoftwareWorld review team.
Problem It Solves
Streamlining Sales Tax Compliance And Automation For BusinessesTarget Users
- Tax Professionals
- Finance Managers
- E-commerce Businesses
- Multinational Corporations
- Accounting Firms
Core Use Cases
- Calculate Tax Accurately
- Automate Tax Compliance
- Manage Exemption Certificates
- File Tax Returns Efficiently
- Integrate With Accounting Systems
Unique Selling Point
Simplify Tax Compliance With Automated Solutions
Strengths and Limitations
Avalara Pros & Cons
Consider the practical advantages and limitations identified through SoftwareWorld's product assessment.
+
Pros
- Automates sales tax calculations across thousands of jurisdictions accurately
- Real-time tax rate updates eliminate manual research for compliance teams
- Connects with major ERPs and e-commerce platforms without heavy lifting
- Handles VAT, GST, and cross-border tax rules in one place
- Audit trail features make responding to tax notices far less painful
- Scales well for businesses expanding into new states or countries
- Exemption certificate management saves finance teams significant administrative headaches
!
Cons
- Smaller businesses may find the pricing model hard to justify
- Setup and configuration demand significant technical involvement upfront
- Edge cases in tax rules sometimes require manual overrides
- Support quality tends to vary depending on plan tier
Sponsored Products
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Category-Based Capabilities
Avalara Features
Each category combines the selected software category, its category-specific description, and the features assigned to that category.
Sales Tax Software 11 selected features Open category ↗ ⌄
Exemption Management
Document Management
Audit Trail
Tax Calculation
Value Added Tax (VAT)
Tax Filing
Sales Tax Management
Process/Workflow Automation
Tax Compliance
Reporting/Analytics
Transaction Tracking
Connected Applications
Avalara Integrations
Integration information is displayed only when approved integration products are available on the profile.
Dynamics 365
Shopify
Zendesk Suite
Salesforce Sales Cloud
BigCommerce
QuickBooks Online
FreshBooks
WooCommerce
Xero
NetSuite
Acumatica
Pricing Information
Avalara Pricing
Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.
Verified User Feedback
Write a Avalara Review ↗
Avalara Reviews
Approved reviews submitted through verified Google or LinkedIn reviewer accounts.
Jacob X.
Tax Director
Reliable and accurate sales tax tool
Avalara’s AvaTax is seamless and precise, giving us all the reports we need for state sales tax compliance. We’ve been using it since 2018 and haven’t experienced any issues. It integrates perfectly with our POS system and provides customers with real-time, accurate sales tax calculations.
Reviewed on May, 2024
Francis G.
Internal Accountant
Makes Sales Tax Filing Effortless
I love how Avalara simplifies our sales tax filing, saving a huge amount of time and effort. It helps us file accurate tax returns quickly across multiple jurisdictions, which really improves our workflow. I also appreciate how it ensures we bill clients correctly and supports preparing and filing returns efficiently. Overall, Avalara has been outstanding for our business, and I’d easily give it a 10 out of 10.
Reviewed on May, 2024
Michael C.
CEO
Simplifies tax management
I love that I don’t have to create separate tax groups for the different products I sell. It makes managing taxes so much simpler.
Reviewed on March, 2023
Hilary R.
Controller
Simple and efficient for tax approvals
I really appreciate how easy Avalara makes approving sales taxes throughout the month. It’s quick, straightforward, and saves a lot of time.
Reviewed on December, 2022
Sam A.
Co-Founder & CMO
Makes sales tax compliance easier
Sales tax compliance can be really complicated, but Avalara has made it much more manageable. While it’s not the most user-friendly software due to the complexity involved, it definitely helps streamline the process.
Reviewed on May, 2022
George F.
Finance Lead
Helpful support makes learning easy
While Avalara has a bit of a learning curve, their customer support is outstanding. We even worked directly with their technical team on complex questions, and they were determined to solve every issue. Once you get the hang of it, AvaTax for QBO is a powerful tool for quickly and accurately calculating sales tax.
Reviewed on February, 2022
Ahmed B.
AML ANALYST
Handles all sales taxes effortlessly
My experience with Avalara has been excellent. It automatically generates accurate sales tax reports, saving our accountants a lot of time. With Avalara calculating all sales taxes precisely, we don’t have to worry about updating rates, and it helps us stay compliant. The dashboard also keeps us informed about the status of our revenue and taxes.
Reviewed on December, 2021
James Q.
Account Manager
Makes online tax management simple
We used Avalara to integrate with our website and collect the correct tax rates for each area where we have nexus. It also helped us remit tax payments accurately to the right states. As our e-commerce site grew and regulations changed, it made managing taxes much easier and gave us confidence that we were collecting the right amounts.
Reviewed on April, 2021
Dana A.
Finance Director
Saves time and keeps tax info organized
I’m very happy with Avalara! It has saved our team a lot of time filing reports and serves as a great central place for all our sales tax files. I love having one spot to review filings, transactions, and payments, and the tool that tracks states approaching nexus is really helpful. Plus, our account manager keeps us updated on new features and changes, which is great.
Reviewed on March, 2021
Allison P.
General Manager
Lifesaver for our accounting team
I’m really grateful for Avalara. It has saved our accounting team a ton of time, and I love how it notifies us when we’re approaching nexus in another state. Integration with QuickBooks was easy, and getting started was quick. Definitely one of our smartest business decisions!
Reviewed on October, 2020
Brian Q.
Director of Accounting
User-friendly and reliable Tool!
Our account rep is always easy to reach and extremely helpful with any questions. They regularly check in to ensure we’re getting the most out of the system. The product integrates smoothly with our accounting software, Sage Intacct, and calculates taxes in real time based on the invoice address.
Reviewed on October, 2019
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Frequently Asked Questions
Avalara FAQs
Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.
Avalara is a cloud-based sales tax software designed to simplify tax compliance for businesses. It automates tax calculations, filing, and reporting, ensuring businesses stay compliant with constantly changing tax regulations. Avalara supports a wide range of tax types, including sales, use, and VAT, across various jurisdictions. The software integrates with popular ecommerce, ERP, and accounting systems, allowing seamless tax management across different platforms. With its real-time tax rate updates and automated filing, Avalara eliminates the complexities of manual tax calculations and reduces the risk of errors. Ideal for businesses of all sizes, Avalara helps streamline tax processes, save time, and minimize compliance risks, making it a reliable solution for tax management.
- No, Avalara does not offer a free version.
- No, Avalara does not offer any free trial.
- No, Avalara does not offer an API.
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Avalara can be integrated with the following applications:
- Salesforce Sales Cloud , FreshBooks , QuickBooks Online , Xero , NetSuite , Acumatica , BigCommerce , Shopify , WooCommerce , Zendesk Suite , Dynamics 365
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Avalara offers support with the following options:
- Email , Phone , Chat , Knowledge Base , FAQs/Forum
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Avalara offers training with the following options:
- In-person , Live Online , Webinar , Documentation , Videos
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Avalara supports the following languages:
- German , English , French , Portuguese
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Following are the typical users of the Avalara:
- Self-Employed , Small-Business , Midsize-Business
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Avalara supports the following deployment:
- Cloud Hosted
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Avalara supports the following devices and operating systems:
- Web-Based
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