Software Category

Best Incident Management Software - Page 2

Incident management software helps organizations efficiently handle and resolve incidents, minimizing downtime and ensuring smooth operations. These tools centralize incident reporting, tracking, and resolution processes, allowing teams to respond quickly and maintain service reliability. An incident management system is essential for IT teams, customer support, and industries requiring rapid response to operational issues. The best incident management tools include features like automated alerts, ticketing systems, real-time dashboards, and root cause analysis. Advanced solutions integrate with IT service management (ITSM) platforms, provide collaboration tools, and offer AI-driven insights to prevent future incidents. Whether managing small-scale incidents or large organizational disruptions, these tools improve visibility, streamline communication, and enhance resolution times. Explore top-rated incident management software to strengthen your organization’s response capabilities. Choose solutions designed to minimize risks, improve efficiency, and maintain operational continuity.
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★★★★★4.8 average rating from 76 reviews
Last Updated: September 12, 2026
Category Leaders

Top 10 Incident Management Software

Explore the ten category leaders by rank, product, and starting price. Hover over any product to see its USP.

1st BigPanda $6000 Per user USPReal-time IT incident management for seamless operations 2nd ClickUp $9 Per month USPStreamline your workflow with all-in-one productivity 3rd Freshservice $15.89 Per month USPStreamline IT support with intuitive and efficient service management 4th Jira Service Management $20 Per month USPStreamline IT service delivery with powerful and integrated solutions 5th ManageEngine ServiceDesk Plus $13 Per month USPStreamline IT service management with efficient and user-friendly solutions 6th New Relic Contact Vendor USPReal-time insights for optimized digital performance 7th OpsGenie $9.45 Per month USPInstant alert management for seamless incident response 8th PagerDuty $21 Per month USPInstantly resolve incidents with real-time alerts and automation 9th SolarWinds Service Desk $39 Per month USPStreamline IT support with intuitive and efficient service management 10th Splunk On-Call $10 Per user USPStreamline incident response with real-time alerts and collaboration
Complete Product Directory

List of Top Incident Management Software | Best Incident Management Tools - Page 2

Continue with products 26–50. Review each product’s overview, then open available tabs for buyer fit, use cases, features, integrations, pros and cons, and pricing.

Incident Management Software Products 26–50

Use search, filters, and available product tabs to evaluate the next 25 listings in this category.

25 products shown
#26

Salesforce Service Cloud

🏆 SW Recommended

Turn every interaction into an agentic service experience.

★★★★☆ 4.6 (12 Reviews)
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Overview

Enterprise support teams eventually hit a ceiling with disconnected tools. Salesforce Service Cloud, now being rolled out under the name Agentforce Service, was built to remove that ceiling entirely.The platform lets service teams manage cases, knowledge, and incidents together f...

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Free TrialAvailable Starting Price$25 Per month HeadquartersUnited States
#27

Vector EHS Management

🏆 SW Recommended

Creating a Safer Future with Comprehensive EHS Data Management

★★★★☆ 4.6 (2 Reviews)
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Overview

Vector EHS Management is a comprehensive software designed for effective Environmental, Health, and Safety (EHS) management. It excels in simplifying complex EHS tasks, making it ideal for diverse business sizes and industries. The software features robust incident tracking, ensu...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#28

Resolver

🏆 SW Recommended

See Risk. Build Resilience.

★★★★☆ 4.6 (2 Reviews)
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Overview

Why organizations choose ResolverManaging risk across departments often turns chaotic when incidents, audits, and compliance tracking live in separate systems. Resolver brings all of it into one connected platform so security, risk, and compliance teams can operate with clarity i...

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Free TrialNA Starting PriceContact Vendor HeadquartersCanada
#29

Healthcare Compliance Software

🏆 SW Recommended

The #1 Platform for Healthcare Compliance Programs

★★★★☆ 4.5 (2 Reviews)
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Overview

Healthcare Compliance Software is a specialized compliance management solution designed to help healthcare organizations adhere to industry regulations and standards. This platform provides tools for policy management, training tracking, and audit preparation, ensuring that organ...

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Free TrialNA Starting Price$299 Per month HeadquartersUnited States
#30

Motadata ServiceOps

Unified Service. Intelligent Automation. Enterprise Confidence.

★★★★☆ 4.5 (1 Reviews)
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Overview

Motadata ServiceOps is an AI powered IT service management platform that helps organizations manage service requests, incidents, assets, changes, and IT operations through a unified system. Designed around ITIL aligned practices, the platform combines service desk management, ass...

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Free TrialNA Starting PriceContact Vendor HeadquartersIndia
#31

StandardFusion

🏆 SW Recommended

Build trust and drive growth

★★★★☆ 4.4 (2 Reviews)
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Overview

StandardFusion is a comprehensive GRC (Governance, Risk, and Compliance) platform that simplifies and centralizes risk management processes. It provides a unified solution for organizations to manage compliance, risks, and audits in one intuitive interface. With robust features l...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersCanada
#32

Jira Service Management

🏆 SW Recommended

A new take on ITSM software

★★★★☆ 4.3 (3 Reviews)
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Overview

IT teams usually deal with two headaches at once: too many requests coming in and no clean way to connect support work with what developers are actually building. Jira Service Management solves that by sitting right next to Jira Software, so when a customer reports a bug or an em...

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Free Trial30 Days Starting Price$20 Per month HeadquartersAustralia
#33

IBM Maximo Application Suite

🏆 SW Recommended

Intelligent asset management, monitoring, predictive maintenance and reliability in a single platform.

★★★★☆ 4.0 (1 Reviews)
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Overview

IBM Maximo Application Suite is a comprehensive asset management solution. It helps manage the lifecycle of physical assets across various industries. The suite includes tools for maintenance, inventory, and work order management. It offers real-time insights into asset performan...

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Free Trial14 Days Starting Price$3,150 Per month HeadquartersUnited States
#34

Veoci

Manage Emergencies, Continuity, and Operations without the Roadblocks.

★★★★☆ 4.0 (1 Reviews)
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Overview

When operations become complex or disruptions strike, Veoci provides a centralized platform to coordinate response, communication, and workflow execution without relying on multiple disconnected systems. Built as a configurable cloud solution, it allows organizations to digitize...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#35

Siemplify

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Overview

Siemplify is a comprehensive cybersecurity software designed to streamline security operations and enhance threat detection capabilities for organizations. This robust platform enables security teams to manage incidents, automate workflows, and respond to threats effectively. Sie...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersUnited States
#36

IBM Instana

🏆 SW Recommended

Real-time full-stack observability solution

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Overview

IBM Instana is a powerful observability platform designed to provide comprehensive insights into the performance of digital systems. It goes beyond basic monitoring, offering a holistic view of applications, microservices, and infrastructure. IBM Instana enables businesses to und...

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Free Trial14 Days Starting Price$75 HeadquartersUnited States
#37

Cisco Secure Network Analytics

Security for your business is 100% our business

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Overview

Cisco Secure Network Analytics is an advanced network monitoring and security software solution designed to help organizations detect, analyze, and respond to network anomalies, security threats, and performance issues. By leveraging machine learning and artificial intelligence,...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersUnited States
#38

Cisco XDR

🏆 SW Recommended

Clear verdict. Decisive action. AI speed.

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Overview

Cisco XDR (Extended Detection and Response) is a comprehensive cybersecurity solution designed to provide advanced threat detection, investigation, and response capabilities across your entire organization. Built to integrate with a wide range of IT and security infrastructure, C...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#39

Rakuten SixthSense Observability

Reimagined observability for context and performance in one place, across all stacks and any scale.

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Overview

Rakuten SixthSense Observability is an innovative software engineered to enhance digital experiences through advanced monitoring and analysis. It specializes in providing real-time insights into application performance, user experience, and system health. Its standout feature is...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersBritish Indian Ocean Territory
#40

Rakuten SixthSense Incident Management

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Overview

Rakuten SixthSense Incident Management is a comprehensive software solution designed to help organizations manage and respond to incidents effectively. This platform provides tools for logging, tracking, and analyzing incidents, ensuring that teams can quickly identify and addres...

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Free TrialNA Starting PriceContact Vendor HeadquartersJapan
#41

Zoho Creator

🏆 SW Recommended

Best Low-Code Custom Application Development Platform

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Overview

Zoho Creator is a high-performing app development platform. It empowers individuals and businesses to design and deploy customized applications without requiring advanced coding skills. Think of it as a virtual workshop where your app ideas take shape effortlessly. With a user-fr...

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Free Trial15 Days Starting Price₹480 Per month HeadquartersUnited States
#42

Elastic Observability

🏆 SW Recommended

AI-powered observability platform

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Overview

Elastic Observability is a comprehensive platform designed to provide businesses with deep insights into the performance of their digital systems. Tailored for monitoring applications, logs, metrics, and traces, Elastic Observability simplifies the complex task of overseeing and...

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Free TrialAvailable Starting Price$95 Per month HeadquartersUnited States
#43

Elastic Security

Elastic — The Search AI Company

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Elastic Security is a data analysis software designed to provide businesses with advanced security analytics and threat detection capabilities. The platform uses machine learning and artificial intelligence to analyze large datasets and identify potential security threats in real...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#44

Panopta

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Overview

Panopta is a powerful network monitoring software designed to help businesses monitor the health, performance, and availability of their IT infrastructure. The platform provides real-time insights into network activity, including servers, applications, and devices, helping IT tea...

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Free TrialAvailable Starting Price$6 Per feautre HeadquartersUnited States
#45

Splunk Enterprise

🏆 SW Recommended

Search, analyze and visualize your data quickly.

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Splunk Enterprise is a powerful software tool designed for deep data analysis and operational intelligence. Its primary strength lies in processing and analyzing large volumes of machine-generated data, making it ideal for IT operations, security, and business analytics. With Spl...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#46

Lightstep

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Lightstep is an application performance management (APM) software that provides real-time visibility into the performance and health of modern, distributed applications. As businesses increasingly rely on complex, cloud-based architectures, Lightstep helps developers, DevOps team...

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Free TrialAvailable Starting Price$275 Per month HeadquartersUnited States
#47

Workday HCM

🏆 SW Recommended

An HCM system primed for performance.

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Overview

Workday Human Capital Management (HCM) is a user-friendly cloud-based software designed to streamline and manage various aspects of human resources. With a focus on simplicity, it offers modules for core HR functions, including employee data management, payroll, and time tracking...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#48

Freshservice

🏆 SW Recommended

Modernize your service management instantly

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Overview

Freshservice is a dynamic platform designed to streamline and enhance your IT service management. It can allow you to automate tedious tasks for efficient issue resolution. It enables seamless collaboration among team members to foster a productive work environment. This platform...

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Free TrialAvailable Starting Price$15.89 Per month HeadquartersUnited States
#49

Freshstatus

Freshstatus

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Freshstatus is a powerful incident management software designed to help organizations manage and resolve incidents effectively. This platform provides a suite of tools for tracking incidents, communicating updates, and analyzing performance metrics, ensuring that teams can respon...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersUnited States
#50

ZENworks Service Desk

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Overview

ZENworks Service Desk is a service desk software that enables IT teams to manage incidents, resolve service requests, and improve support efficiency. The platform provides tools for ticketing, prioritization, and tracking, ensuring that issues are handled promptly and efficiently...

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Free TrialNA Starting PriceContact Vendor HeadquartersCanada

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