Resolver

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SoftwareWorld Editorial Review

Why SoftwareWorld Chooses Resolver

"Organizations that deal with risk management, compliance, or incident tracking often find Resolver a practical fit for their needs. It helps teams centralize risk-related data and work through processes in a more organized way. This is especially useful for larger teams where tracking issues manually can get messy. That said, smaller businesses or teams with simpler workflows may find the platform more than they actually need for day-to-day operations."
Decision Snapshot

Resolver Evaluation Snapshot

Review the most important product facts, official access information, and SoftwareWorld’s page-level trust standards in one place.

User Rating4.6 / 5
Starting PriceContact Vendor
Free TrialNot available
Free VersionNot available
APIAvailable
DeploymentCloud Hosted
HeadquartersCanada
✎
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Product Overview

Resolver Overview

Product description, media, company details, support, training, deployment, customer size, languages, and industries.

About Resolver

Why organizations choose Resolver

Managing risk across departments often turns chaotic when incidents, audits, and compliance tracking live in separate systems. Resolver brings all of it into one connected platform so security, risk, and compliance teams can operate with clarity instead of confusion.

What it actually helps you do

• Capture and investigate incidents from report to resolution
• Centralize enterprise risk registers and assessments
• Automate corrective action tracking
• Streamline audit and regulatory compliance processes
• Visualize risk exposure through real time dashboards

The real value

Resolver connects operational data with risk insights. That means leadership does not just see what happened. They understand why it happened and how to prevent it. For organizations that need accountability, audit readiness, and measurable risk reduction, Resolver supports a structured, scalable approach to enterprise risk management.
Company Resolver
Founded 2000
Headquarters Canada
Employees 101-500

Support

24x7 Support Email Phone Chat Knowledge Base

Training

In-person Documentation

Licensing & Deployment

Proprietary Cloud Hosted Web-Based

Typical Customers

Small-Business Midsize-Business Large-Enterprise-Business
Languages Supported 1 language available
English
Industries Served 16 industries available
Airlines/Aviation Banking Consumer Goods Education Management Electrical & Electronic Manufacturing Financial Services Government Administration Higher Education Hospital & Health Care Import & Export Insurance Logistics & Supply Chain Semiconductors Supermarkets & Grocery Transportation/Trucking/Railroad Warehousing

Why Choose Resolver

Problem it Solves

  • Problem it Solves Disjointed Risk
  • Problem it Solves Incident
  • Problem it Solves And Compliance Management Across The Enterprise.

Target Users

  • Target Users Risk Managers
  • Target Users Compliance Officers
  • Target Users Security Teams
  • Target Users Audit Professionals
  • Target Users GRC Leaders

Core Use Case

  • Core Use Case Assess And Score Organizational Risks
  • Core Use Case Track And Resolve Incidents
  • Core Use Case Ensure Regulatory Compliance
  • Core Use Case Conduct Internal Audits
  • Core Use Case Monitor Third-party Risk

USP

  • USP Unified Enterprise Risk Intelligence And Incident Management Platform.

Pros

  • Pros Risk-based audit planning keeps priorities grounded in real business context
  • Pros Centralized workspace connects audit teams, findings, and workflows without friction
  • Pros Evidence collection ties directly to controls, cutting documentation time noticeably
  • Pros Built-in reporting turns raw audit data into boardroom-ready visuals fast
  • Pros Findings automatically link to risk registers, closing the loop cleanly
  • Pros Tracks remediation progress so nothing quietly falls through the cracks
  • Pros Scales well across complex organizations with multiple business units or regions
  • Pros Audit trails are thorough enough to satisfy even demanding regulators

Cons

  • Cons Audit workflow setup demands significant configuration time before delivering value
  • Cons Reporting customization feels constrained for teams with complex compliance needs
  • Cons Smaller organizations may find the platform scope heavier than necessary
  • Cons Pricing structure favors enterprise budgets over mid-market teams
Editorial Buyer Guidance

Who Is Resolver Best For?

Review the buyer problem, target users, practical use cases, and product differentiator identified by the SoftwareWorld review team.

Problem It Solves

Disjointed Risk

Incident. And Compliance Management Across The Enterprise.

Target Users

  • Risk Managers
  • Compliance Officers
  • Security Teams
  • Audit Professionals
  • GRC Leaders

Core Use Cases

  • Assess And Score Organizational Risks
  • Track And Resolve Incidents
  • Ensure Regulatory Compliance
  • Conduct Internal Audits
  • Monitor Third-party Risk

Unique Selling Point

Unified Enterprise Risk Intelligence And Incident Management Platform.

Strengths and Limitations

Resolver Pros & Cons

Consider the practical advantages and limitations identified through SoftwareWorld's product assessment.

+

Pros

  • Risk-based audit planning keeps priorities grounded in real business context
  • Centralized workspace connects audit teams, findings, and workflows without friction
  • Evidence collection ties directly to controls, cutting documentation time noticeably
  • Built-in reporting turns raw audit data into boardroom-ready visuals fast
  • Findings automatically link to risk registers, closing the loop cleanly
  • Tracks remediation progress so nothing quietly falls through the cracks
  • Scales well across complex organizations with multiple business units or regions
  • Audit trails are thorough enough to satisfy even demanding regulators
!

Cons

  • Audit workflow setup demands significant configuration time before delivering value
  • Reporting customization feels constrained for teams with complex compliance needs
  • Smaller organizations may find the platform scope heavier than necessary
  • Pricing structure favors enterprise budgets over mid-market teams
Category-Based Capabilities

Resolver Features

Each category combines the selected software category, its category-specific description, and the features assigned to that category.

Compliance Software 20 selected features Open category ↗ ⌄
HIPAA Compliant Compliance Tracking Risk Assessment Environmental Compliance Policy Management Alerts/Escalation ISO Compliance Incident Management Risk Management OSHA Compliance Document Management Task Management Surveys & Feedback Training Management Compliance Management FDA Compliance Audit Management Audit Trail Controls Audit Access Controls/Permissions
Customer Satisfaction Software 23 selected features Open category ↗ ⌄
Trend Analysis Survey/Poll Management Data Visualization Reporting/Analytics Chat/Messaging CRM Feedback Management Customer Segmentation Customer Database SMS Messaging Visual Analytics Email Management Engagement Tracking Multi-Channel Communication Complaint Monitoring Customer Experience Management Sentiment Analysis Performance Metrics Social Media Integration Customer Journey Mapping NPS Survey CES Survey CSAT Survey
Governance, Risk & Compliance (GRC) Software 26 selected features Open category ↗ ⌄
IT Risk Management Workflow Management Corrective and Preventive Actions (CAPA) Task Management Document Management Audit Management HIPAA Compliant Incident Management Real Time Monitoring Internal Controls Management Issue Management Alerts/Notifications Policy Management Risk Analysis FDA Compliance Operational Risk Management Compliance Management Approval Process Control User Management Environmental Compliance Assessment Management Secure Data Storage Risk Alerts Enterprise Risk Management Evidence Management Governance
Audit Management Software 20 selected features Open category ↗ ⌄
Security Auditing Change Management Asset Tracking Document Storage Real Time Reporting Incident Management Document Management Risk Assessment Audit Trail Activity Tracking Forms Management Risk Alerts Inspection Management Status Tracking Audit Planning Policy Management Issue Management Compliance Management Monitoring Risk Analysis
Incident Management Software 15 selected features Open category ↗ ⌄
Safety Incident Management Investigation Management On Call Scheduling Corrective and Preventive Actions (CAPA) Alerts/Notifications Disaster Recovery Task Management Workflow Management Incident Reporting Audit Trail OSHA Compliance Status Tracking Communications Management IT Incident Management Ticket Management
Risk Management Software 23 selected features Open category ↗ ⌄
Risk Scoring Audit Management Predictive Analytics Exceptions Management Mobile Access Business Process Control Legal Risk Management Alerts/Notifications Operational Risk Management Compliance Management Corrective and Preventive Actions (CAPA) Internal Controls Management Risk Assessment IT Risk Management Reputational Risk Management Response Management Incident Management Audit Trail Risk Analysis Reporting/Analytics Document Management Document Storage Risk Alerts
Threat Intelligence Software 15 selected features Open category ↗ ⌄
Network Provisioning Threat Response Prioritization Reporting/Analytics Vulnerability Scanning Network Monitoring Server Monitoring Activity Dashboard Web-Application Security Incident Reporting Alerts/Notifications Application Security Data Visualization Monitoring Real-Time Data
Connected Applications

Resolver Integrations

Integration information is displayed only when approved integration products are available on the profile.

Pricing Information

Resolver Pricing

Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.

Pricing Type Contact Vendor
Preferred Currency USD ($)
Free Trial Not available
Free Version Not available
Payment Frequency Not available
Verified User Feedback

Resolver Reviews

Approved reviews submitted through verified Google or LinkedIn reviewer accounts.

Write a Resolver Review ↗
4.6
Based on 2 approved reviews
5 stars 63%
4 stars 38%
3 stars 0%
2 stars 0%
1 star 0%
Ja Keya A.
Ja Keya A. Manager

Fantastic Tool for Risk and Project Management

Resolver has completely transformed how we handle project management and risk tracking. It’s super easy to use and integrates seamlessly with our other tools. The real-time tracking helps us stay on top of potential risks, and the support team is always ready to help—plus, the chatbot is a huge time-saver. Being able to use it without limits is just the cherry on top. Honestly, I haven’t run into any downsides; it’s been an amazing experience.

Reviewed on April, 2025
Nanster M.
Nanster M. Admin

Powerful and Efficient Security Management Tool

Resolver has really boosted how we track, analyze, and respond to security incidents. The reporting is thorough, and their support team is quick and helpful whenever we need assistance. Incident management and risk assessment feel much faster thanks to its user-friendly interface and time-saving automation features. The ability to integrate with other security tools is another huge benefit. Setting it up takes a bit of time, and there’s a small learning curve, but once it’s all running, it works smoothly and reliably.

Reviewed on March, 2025
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Frequently Asked Questions

Resolver FAQs

Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.

Why organizations choose Resolver

Managing risk across departments often turns chaotic when incidents, audits, and compliance tracking live in separate systems. Resolver brings all of it into one connected platform so security, risk, and compliance teams can operate with clarity instead of confusion.

What it actually helps you do

• Capture and investigate incidents from report to resolution
• Centralize enterprise risk registers and assessments
• Automate corrective action tracking
• Streamline audit and regulatory compliance processes
• Visualize risk exposure through real time dashboards

The real value

Resolver connects operational data with risk insights. That means leadership does not just see what happened. They understand why it happened and how to prevent it. For organizations that need accountability, audit readiness, and measurable risk reduction, Resolver supports a structured, scalable approach to enterprise risk management.

  • No, Resolver does not offer a free version.

  • No, Resolver does not offer any free trial.

  • Yes, Resolver offers an API.

  • Resolver can be integrated with the following applications:

    • Salesforce Sales Cloud , ServiceNow , Jira , Tableau , Microsoft Power BI , Google Workspace , Workday HCM , Slack , AWS Cloud , Microsoft Outlook , Zendesk Suite , Microsoft Teams , ServiceNow , ServiceNow , jira

  • Resolver offers support with the following options:
    • 24x7 Support , Email , Phone , Chat , Knowledge Base

  • Resolver offers training with the following options:
    • In-person , Documentation

  • Resolver supports the following languages:
    • English

  • Following are the typical users of the Resolver:
    • Small-Business , Midsize-Business , Large-Enterprise-Business

  • Resolver supports the following deployment:
    • Cloud Hosted

  • Resolver supports the following devices and operating systems:
    • Web-Based
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