Lightstep

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User RatingNot rated yet
Starting Price$275 / month
Free TrialAvailable
Free VersionNo
APINot specified
DeploymentCloud Hosted
HeadquartersUnited States
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Product Overview

Lightstep Overview

Product description, media, company details, support, training, deployment, customer size, languages, and industries.

About Lightstep

Lightstep is an application performance management (APM) software that provides real-time visibility into the performance and health of modern, distributed applications. As businesses increasingly rely on complex, cloud-based architectures, Lightstep helps developers, DevOps teams, and IT professionals monitor and optimize application performance across microservices, containers, and serverless environments. The platform uses advanced tracing and monitoring capabilities to capture data from every transaction, allowing teams to identify bottlenecks, troubleshoot performance issues, and gain insights into user experience. Lightstep’s automated root-cause analysis and anomaly detection features help quickly pinpoint performance degradation or outages, enabling proactive resolution before they impact customers. With powerful dashboards and visualizations, users can track key metrics like latency, error rates, and service dependencies, ensuring the application runs smoothly. By providing deep insights into application behavior, Lightstep helps businesses improve reliability, reduce downtime, and enhance user satisfaction across complex, dynamic systems.
Company ServiceNow
Founded 2012
Headquarters United States
Employees NA

Support

Email Phone Chat Knowledge Base

Training

Documentation

Licensing & Deployment

Proprietary Cloud Hosted Web-Based

Typical Customers

Self-Employed Small-Business Midsize-Business
Languages Supported 1 language available
English
Industries Served 1 industry available
Real Estate
Category-Based Capabilities

Lightstep Features

Each category combines the selected software category, its category-specific description, and the features assigned to that category.

Issue Tracking Software 27 selected features Open category ↗
Issue Scheduling Customizable Reports Real Time Notifications Chat/Messaging Help Desk Management Assignment Management Task Management Collaboration Tools Role-Based Permissions Commenting/Notes Ticket Management Alerts/Notifications Projections Multi-Channel Communication Recurring Issues Issue Tracking Knowledge Base Management Email Management Support Ticket Tracking Monitoring Project Management Issue Auditing Prioritization Task Progress Tracking Self Service Portal Surveys & Feedback SLA Management
Application Performance Management Software 19 selected features Open category ↗
Diagnostic Tools Collaboration Tools Event Logs Alerts/Notifications Performance Metrics Issue Tracking Reporting/Analytics Real Time Reporting Audit Management Root Cause Analysis Incident Management Baseline Manager Transaction Monitoring Server Monitoring Uptime Reporting Access Controls/Permissions Application Management Database Monitoring Container Monitoring
DevOps Software 13 selected features Open category ↗
Approval Workflow Change Management Release Management Configuration Management Reporting/Analytics Third-Party Integrations Dashboard Prioritization Monitoring Continuous Integration Collaboration Tools Continuous Deployment Testing Management
Incident Management Software 15 selected features Open category ↗
Safety Incident Management Investigation Management On Call Scheduling Corrective and Preventive Actions (CAPA) Alerts/Notifications Disaster Recovery Task Management Workflow Management Incident Reporting Audit Trail OSHA Compliance Status Tracking Communications Management IT Incident Management Ticket Management
Pricing Information

Lightstep Pricing

Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.

Pricing Type Usage Based
Preferred Currency USD ($)
Free Trial Available
Free Version NA
Payment Frequency Monthly Subscription
Basic
$275 Per Month

Prices shown are profile information and may not include taxes, regional differences, introductory terms, usage limits, or add-ons. Confirm current plans on the vendor website.

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Frequently Asked Questions

Lightstep FAQs

Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.

Lightstep is an application performance management (APM) software that provides real-time visibility into the performance and health of modern, distributed applications. As businesses increasingly rely on complex, cloud-based architectures, Lightstep helps developers, DevOps teams, and IT professionals monitor and optimize application performance across microservices, containers, and serverless environments. The platform uses advanced tracing and monitoring capabilities to capture data from every transaction, allowing teams to identify bottlenecks, troubleshoot performance issues, and gain insights into user experience. Lightstep’s automated root-cause analysis and anomaly detection features help quickly pinpoint performance degradation or outages, enabling proactive resolution before they impact customers. With powerful dashboards and visualizations, users can track key metrics like latency, error rates, and service dependencies, ensuring the application runs smoothly. By providing deep insights into application behavior, Lightstep helps businesses improve reliability, reduce downtime, and enhance user satisfaction across complex, dynamic systems.

  • No, Lightstep does not offer a free version.

  • Yes, Lightstep offers a free trial.

  • No, Credit Card details are not required for the Lightstep trial.

  • Lightstep offers the following pricing plans & packages:

    Basic

    $275 Per Month

  • Lightstep supports the following payment frequencies:

    • Monthly Subscription

  • No, Lightstep does not offer an API.

  • Lightstep offers support with the following options:
    • Email , Phone , Chat , Knowledge Base

  • Lightstep offers training with the following options:
    • Documentation

  • Lightstep supports the following languages:
    • English

  • Following are the typical users of the Lightstep:
    • Self-Employed , Small-Business , Midsize-Business

  • Lightstep supports the following deployment:
    • Cloud Hosted

  • Lightstep supports the following devices and operating systems:
    • Web-Based
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