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Continue with products 26–50. Review each product’s overview, then open available tabs for buyer fit, use cases, features, integrations, pros and cons, and pricing.
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SalesNexus is a comprehensive customer relationship management (CRM) and email marketing solution designed to serve the needs of sales teams and marketers. It streamlines the process of managing customer interactions, sales pipelines, and marketing campaigns, all within a single...
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LiveAgent tends to get overlooked next to bigger names, but it actually packs in more channels than most help desk tools bother with. Email, live chat, phone, social media, and even a built in call center, all inside one dashboard. For teams that talk to customers across a lot of...
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A cloud-based and AI-powered IT service management (ITSM) platform.
A school district picking IT software isn't usually a dramatic story, but St Peter's Prep Schools chose SolarWinds Service Desk over Spiceworks, Atlassian, and Zendesk specifically to improve resolution times and boost admin and student productivity, which says something about ho...
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Lansweeper is an asset management software that excels in discovering and inventorying network-connected devices, offering a comprehensive view of an organization's IT infrastructure. Its standout feature is the ability to scan and catalog various assets, including hardware, soft...
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360Learning is the AI-driven enterprise LMS that closes skills gaps by capturing internal expertise with collaborative learning Academies. Legacy systems force L&D teams to choose between scale and relevance. 360Learning eliminates this trade-off. Using agentic AI, we transform t...
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Not every IT team wants to become a full time ITSM administrator just to keep their service desk running, and TOPdesk seems to be built around that reality directly. Its whole positioning centers on helping busy service teams handle incoming requests, automatically assign tasks t...
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Veloxy is an advanced Sales Enablement Software designed to empower sales teams with the tools and insights they need to close deals more effectively. It offers a comprehensive platform for managing sales activities, tracking customer interactions, and optimizing sales strategies...
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monday.com is a versatile work operating system designed to streamline collaboration and project management. Its colorful and intuitive interface simplifies complex workflows, offering customizable boards to fit various team needs. From task tracking to project timelines, monday....
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Turn every interaction into an agentic service experience.
Enterprise support teams eventually hit a ceiling with disconnected tools. Salesforce Service Cloud, now being rolled out under the name Agentforce Service, was built to remove that ceiling entirely.The platform lets service teams manage cases, knowledge, and incidents together f...
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Nagios Network Analyzer is a comprehensive Data Visualization Software designed to monitor and analyze network traffic in real time. The platform provides detailed insights into bandwidth usage, network performance, and potential security threats, enabling IT teams to optimize ne...
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One customer described Apptivo less as a CRM and more as an ERP, and that framing actually fits pretty well once you look at how much it covers beyond just contact management. It's a business management suite bundling CRM, help desk, field service, and campaign tools into one pla...
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Running customer support without the right tools quickly turns into chaos: scattered emails, missed tickets, frustrated customers. Zendesk Suite, a leading customer service software, fixes that by bringing every conversation into one place. Whether customers reach out through ema...
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Per-seat pricing has quietly become the thing every support team resents about their helpdesk. Add an agent, add a sales rep who occasionally jumps in, and the bill climbs regardless of whether that person touches ten tickets or a thousand. Helply, the rebrand of the former Groov...
Read more about Helply (formerly Groove)One line from Agile CRM's own marketing sums up its pitch pretty well: sell and market like the Fortune 500, without the Fortune 500 budget or complexity. It's an all in one platform bundling sales enablement, marketing automation, and customer service into a single system, aimed...
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UseResponse is a comprehensive customer support and feedback system tailored for businesses seeking to enhance customer engagement and service. Its standout feature is the all-in-one feedback tool, which consolidates customer suggestions, questions, and problems, fostering an int...
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GLPi (Gestionnaire Libre de Parc Informatique) is a powerful IT asset management software designed to optimize the management of IT assets and resources within organizations. This comprehensive platform offers tools for tracking hardware, software licenses, and network resources,...
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Korra is an advanced artificial intelligence software platform that helps businesses harness the power of AI to solve complex problems, automate processes, and enhance decision-making. Korra’s core capabilities include machine learning, natural language processing, and predicti...
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OTRS has been around long enough that a lot of the organizations using it today started with it decades ago, and it still shows in how deeply configurable the platform is. Rather than trying to be one thing, it stretches across customer service, IT service management, HR, office...
Read more about OTRSConfluence is a collaborative workspace that helps teams organize and share information efficiently. It's a central hub where you can create, store, and manage documents and notes. The platform allows easy creation of pages and blogs, useful for team updates or project plans. Con...
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Quickbase is a versatile and user-friendly software designed for businesses to build custom applications without coding complexities. Serving as a robust low-code solution, Quickbase empowers users to create, customize, and manage applications tailored to their unique workflow ne...
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Forethought is an enterprise-grade AI-powered customer support automation software designed to help organizations automate ticket resolution, optimize helpdesk workflows, and improve customer service efficiency. The platform uses advanced machine learning and predictive intellige...
Read more about ForethoughtSurvicate is a user-friendly online survey tool designed for gathering customer feedback and insights. It offers a variety of survey types, including website, email, and mobile surveys, which are easy to create and customize. Key features include a range of question types, like m...
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IT teams usually deal with two headaches at once: too many requests coming in and no clean way to connect support work with what developers are actually building. Jira Service Management solves that by sitting right next to Jira Software, so when a customer reports a bug or an em...
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Zendesk Sell is a sales automation software designed for enhancing productivity in sales processes. It offers a streamlined interface for managing sales pipelines, ensuring efficient tracking of deals from initiation to closure. The software integrates with email, allowing for ea...
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Cherwell Service Management software is a flexible IT service management software. Designed with a user-friendly interface, it streamlines IT workflows, making them more efficient and less complex. Its standout feature is the codeless design, allowing for easy customization witho...
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