Software Category

Best Customer Engagement Software - Page 6

Customer Engagement Software is responsible for managing the interactions and communications with the customers via a number of touch points as well as challenges. This software is capable of covering web chat, CRM systems, social media, customer self-service, and marketing personalization. Customer engagement software is responsible for encompassing the complete span of customer interactions, thereby guiding the potential as well as the present customers through their entire journey. It also helps in providing the correct information to the perfect person at a given time. It is also capable of consistently providing value to a customer. To learn more about the best customer engagement software, you can consider the list of the top customer engagement software programs prepared by SoftwareWorld.

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★★★★★4.7 average rating from 490 reviews
Last Updated: September 01, 2026
Category Leaders

Top 10 Customer Engagement Software

Explore the ten category leaders by rank, product, and starting price. Hover over any product to see its USP.

1st Lusha $37.45 Per month USPEmpower your sales with accurate contact data instantly 2nd Apollo.io $49 Per month USPStreamline sales with data-driven insights and seamless integration 3rd Survicate $299 Per month USPBoost customer insights with effortless survey solutions 4th Zendesk Suite $55 Per month USPStreamline customer support with Zendesk's all-in-one solution 5th Twilio Contact Vendor USPSeamless communication solutions for businesses of all sizes 6th Sprout Social $199 Per month USPEmpower your brand with seamless social media management 7th Mixpanel $28 Per month USPUnlock insights and drive growth with real-time user analytics 8th Freshdesk ₹999 Per month USPEffortless customer support with seamless multichannel integration 9th Freshchat $1,499 Per month USPInstant customer support with seamless and real-time messaging 10th Intercom $39 Per month USPSeamless customer communication for faster,personalized support 11th Braze Contact Vendor USPBoost customer engagement with personalized and real-time messaging 12th Pendo $3500 Per year USPEnhance user experience with powerful product insights 13th EngageBay CRM $12.74 Per month USPStreamline customer interactions and boost sales effortlessly
Complete Product Directory

List of Best Customer Engagement Software - Page 6

Continue with products 126–150. Review each product’s overview, then open available tabs for buyer fit, use cases, features, integrations, pros and cons, and pricing.

Customer Engagement Software Products 126–150

Use search, filters, and available product tabs to evaluate the next 25 listings in this category.

25 products shown
#126

Intercom

🏆 SW Recommended

The only AI customer service solution you need

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Overview

Most customer messaging tools pick a lane, they're either good at support or good at marketing, rarely both. Intercom tries to close that gap. It's built around live chat, but underneath that is a full customer communication platform that handles support conversations, product up...

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Free Trial14 Days Starting Price$39 Per month HeadquartersUnited States
#128

Medallia Concierge

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Medallia Concierge is a cutting-edge customer communications management software designed to enhance customer engagement and streamline communication processes. This platform enables organizations to gather and analyze customer feedback, providing valuable insights into customer...

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Free TrialAvailable Starting Price$179 Per feautre HeadquartersUnited States
#129

Dialpad Ai Contact Center

The world's most advanced Ai Contact Center

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Overview

Dialpad Ai Contact Center is a modern communication platform designed for efficient customer service. It uses AI to transcribe calls in real-time, providing instant insights and support to agents. The software integrates voice, video, and messaging in one place, making it easier...

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Free Trial14 Days Starting Price$25 Per month HeadquartersUnited States
#130

OneSignal

🏆 SW Recommended

Push Notification Software to Improve Customer Engagement

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OneSignal stands out as a versatile and user-friendly customer engagement tool specializing in push notifications, in-app messages, SMS, and email. Its major strength is the ability to send targeted messages across different platforms, enhancing user engagement and retention. One...

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Free TrialAvailable Starting Price$19 Per month HeadquartersUnited States
#131

MarfeelPress

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MarfeelPress is a dynamic publishing and subscription management software that empowers media companies and content creators to enhance their digital publishing experience. Built for WordPress, MarfeelPress optimizes mobile and desktop content, ensuring fast load times and an int...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersSpain
#133

GoSquared

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GoSquared is a dynamic Email Marketing Software designed to help businesses create, manage, and optimize their email campaigns with ease and effectiveness. It offers a comprehensive platform for designing visually appealing emails, segmenting audiences, and automating campaign wo...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersUnited Kingdom
#134

Feefo

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Feefo is a robust review management software that enables businesses to collect, analyze, and respond to customer feedback effectively. Trusted by brands across industries, Feefo uses verified customer reviews to ensure authenticity, helping businesses build trust and improve cus...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersUnited Kingdom
#135

ironSource

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ironSource is a powerful customer engagement software designed to help businesses enhance user experiences and drive customer loyalty. This platform provides a comprehensive suite of tools that enable organizations to manage customer interactions across various channels, includin...

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Free TrialNA Starting PriceContact Vendor HeadquartersIsrael
#136

Alida

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Alida is a dynamic survey software designed to capture meaningful insights from customers, employees, and other stakeholders. With its intuitive user interface, Alida makes creating, distributing, and analyzing surveys simple. It supports a variety of question types, including mu...

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Free TrialNA Starting PriceContact Vendor HeadquartersCanada
#137

eGain Suite

AI Knowledge Hub

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eGain Suite is a comprehensive customer experience software designed to help organizations enhance customer interactions across various channels. This platform provides tools for managing customer support, knowledge management, and engagement analytics, enabling businesses to del...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersUnited States
#138

eGain AI Agent

The Future of CX—Powered by Trusted AI

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Designed to significantly boost customer engagement, eGain AI Agent delivers highly personalized, context-aware interactions across chat, voice, and messaging platforms. By leveraging trusted generative AI combined with deep enterprise knowledge, it helps brands engage customers...

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Free Trial7 Days Starting PriceContact Vendor HeadquartersUnited States
#139

eGain AI Agent for Customer Self-Service

Empowering customers with instant, accurate answers—anytime, anywhere.

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With eGain AI Agent, customer engagement becomes more conversational, interactive, and personalized. The AI interacts naturally with customers, understanding intent and guiding them through step-by-step solutions or tailored recommendations. It works seamlessly across multiple ch...

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Free Trial7 Days Starting PriceContact Vendor HeadquartersUnited States
#140

Swrve

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Swrve is a versatile marketing automation software designed to help businesses engage with their customers through personalized, data-driven marketing campaigns. The platform offers tools for creating, managing, and automating multi-channel marketing efforts across mobile apps, e...

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Free TrialNA Starting Price$20000 Per year HeadquartersUnited States
#144

Reevoo

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Reevoo is a review management software designed to help businesses collect, manage, and leverage customer feedback effectively. This platform provides tools for gathering reviews across multiple channels, including websites, social media, and third-party platforms, enabling busin...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited Kingdom
#145

Exceed.ai

🏆 SW Recommended
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Exceed.ai is a cutting-edge Email Marketing Software designed to automate and optimize your email campaigns with intelligent AI-driven features. It offers a comprehensive platform for creating personalized email content, managing subscriber lists, and analyzing campaign performan...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#146

Concentrix

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Concentrix is a state-of-the-art live chat software designed to enhance customer support and engagement through real-time communication. This platform offers a comprehensive suite of tools that enable businesses to interact with their customers via chat, providing immediate assis...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#147

Upland Panviva

Make every agent an expert. Make every moment matter.

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Overview

Upland Panviva is a cloud-based knowledge management system developed to streamline information access and support. It stands out for its user-friendly interface, allowing employees to easily find precise answers to complex questions. Key features include a robust search function...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#148

Flowcode

🏆 SW Recommended

QR Code Platform For Measuring Conversions

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Flowcode is built for businesses that want to bridge the gap between offline interactions and digital engagement without relying on guesswork. Traditional QR codes often lack flexibility and insights, making it difficult to understand how real-world campaigns actually perform.&nb...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#149

Ideagen Huddle

Ideagen Huddle Now known as Ideagen Collaboration Portal

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Overview

Ideagen Huddle is a cloud-based project management software designed to enhance team collaboration and document management. It enables teams to work together on projects, share documents, and track progress in real time, ensuring that everyone stays on the same page. With Ideagen...

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Free TrialAvailable Starting Price$10 Per feautre HeadquartersUnited Kingdom
#150

The Rant & Rave Platform

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The Rant & Rave Platform is a powerful customer engagement software designed to help businesses collect, analyze, and act on customer feedback in real-time. It provides companies with tools to capture both structured and unstructured feedback through multiple channels such as sur...

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Free TrialAvailable Starting Price$60000 Per feautre HeadquartersUnited States

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