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Best Customer Engagement Software - Page 18

Customer Engagement Software is responsible for managing the interactions and communications with the customers via a number of touch points as well as challenges. This software is capable of covering web chat, CRM systems, social media, customer self-service, and marketing personalization. Customer engagement software is responsible for encompassing the complete span of customer interactions, thereby guiding the potential as well as the present customers through their entire journey. It also helps in providing the correct information to the perfect person at a given time. It is also capable of consistently providing value to a customer. To learn more about the best customer engagement software, you can consider the list of the top customer engagement software programs prepared by SoftwareWorld.

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★★★★★4.7 average rating from 490 reviews
Last Updated: October 17, 2026
Category Leaders

Top 10 Customer Engagement Software

Explore the ten category leaders by rank, product, and starting price. Hover over any product to see its USP.

1st Zoho CRM ₹9.08 Per month Sponsored USPStreamline sales processes with customizable and user-friendly CRM solutions 2nd Pipedrive $14 Per month Sponsored USPStreamline your sales process with Pipedrive's intuitive CRM platform 3rd Zendesk Suite $55 Per month Sponsored USPStreamline customer support with Zendesk's all-in-one solution 4th Braze Contact Vendor USPBoost customer engagement with personalized and real-time messaging 5th Kustomer $89 Per month USPAI-Powered Omnichannel Customer Service With Unified Customer Timeline 6th Lusha $37.45 Per month USPEmpower your sales with accurate contact data instantly 7th Iterable Contact Vendor USPEffortless team collaboration with seamless integration 8th Salesforce Service Cloud $25 Per month USPStreamline customer support with intelligent and seamless service solutions 9th HubSpot CRM $752 Per month USPStreamline your sales process with intuitive and all-in-one CRM 10th Intercom $39 Per month USPSeamless customer communication for faster,personalized support
Complete Product Directory

List of Best Customer Engagement Software - Page 18

Continue with products 426–450. Review each product’s overview, then open available tabs for buyer fit, use cases, features, integrations, pros and cons, and pricing.

Customer Engagement Software Products 426–450

Use search, filters, and available product tabs to evaluate the next 25 listings in this category.

25 products shown
#426

Startquestion

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Overview

Startquestion is a survey creation tool designed for gathering and analyzing feedback efficiently. It enables users to create a variety of surveys, quizzes, and forms with ease. The platform offers customizable templates, making it quick to design surveys tailored to specific nee...

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Free Trial14 Days Starting Price$79 Per month HeadquartersPoland
#427

timetoreply

The email analytics tool for high performance customer-facing teams.

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Overview

TimeToReply is an email response management and analytics platform designed to help customer-facing teams improve their communication speed and meet service-level agreements (SLAs). It integrates directly with Outlook, Gmail, and Microsoft 365, allowing businesses to track how qu...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited Kingdom
#428

LiveVox

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LiveVox is a cloud-based call center software that provides businesses with tools to manage their customer interactions efficiently. It offers features such as automatic call distribution, predictive dialing, and real-time analytics, allowing call centers to optimize their operat...

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Free TrialNA Starting Price$5000 Per user HeadquartersUnited States
#429

Apteco FastStats

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Apteco FastStats is a comprehensive email marketing software solution designed to enhance engagement and optimize campaign performance for businesses. This powerful platform provides essential tools for managing email lists, creating personalized campaigns, and analyzing results...

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Free TrialAvailable Starting Price£6500 Per feautre HeadquartersUnited Kingdom
#430

3CLogic

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3CLogic is a comprehensive call center software designed to enhance customer interactions and streamline operational processes for contact centers. The platform offers a robust suite of features, including inbound and outbound call management, automated dialing, and reporting ana...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#431

ReviewInc

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ReviewInc is a comprehensive review management software designed to help businesses enhance their online reputation and customer engagement. This platform offers a suite of tools for monitoring customer feedback, soliciting reviews, and analyzing sentiment across multiple platfor...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#432

FreshLime

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FreshLime is an innovative reputation management software designed to help businesses monitor and enhance their online presence. This platform provides tools for collecting customer feedback, managing reviews, and engaging with clients across various channels. Users can easily re...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#433

Gnatta

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Gnatta is a cutting-edge Help Desk Software designed to streamline and enhance customer support operations for businesses of all sizes. With its intuitive interface, Gnatta offers a comprehensive platform for managing support tickets, tracking customer interactions, and resolving...

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Free TrialAvailable Starting Price£30 Per user HeadquartersUnited Kingdom
#434

Akita

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Akita is a customer success software designed to help businesses manage and improve customer relationships by providing real-time insights into customer behavior and engagement. The software allows customer success teams to track key metrics such as customer health scores, usage...

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Free TrialAvailable Starting Price$160 Per month HeadquartersIreland
#435

Insights.US

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Insights.US is an idea management software designed to help organizations harness the collective creativity and innovation of their teams. The platform provides a centralized space for employees, customers, and stakeholders to submit, collaborate on, and evaluate ideas that can d...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersIsrael
#436

BrandBastion Lite

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BrandBastion Lite is an essential social media monitoring software that helps brands manage their online reputation by providing proactive monitoring and automated moderation of social media channels. It allows businesses to track brand mentions across a wide range of social medi...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersUnited States
#437

Serviceform

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Serviceform is an innovative chatbot software designed to enhance customer service and automate communication with website visitors. The platform enables businesses to build and deploy intelligent chatbots that can handle customer queries, book appointments, collect leads, and pr...

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Free TrialAvailable Starting Price$9 Per feautre HeadquartersFinland
#438

Apteco PeopleStage

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Apteco PeopleStage is a sophisticated campaign management software designed to help marketers create, execute, and analyze marketing campaigns with ease. This versatile platform provides a comprehensive set of tools that enable organizations to automate campaign workflows, segmen...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersUnited Kingdom
#439

Apteco Orbit

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Apteco Orbit is a powerful data visualization software designed to help organizations turn complex data into actionable insights. This innovative platform provides users with a suite of tools to create interactive visualizations, dashboards, and reports, making it easier to analy...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersUnited Kingdom
#440

Growave

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Growave is a comprehensive customer engagement software designed to help e-commerce businesses enhance their interactions with customers, increase loyalty, and drive sales growth. The platform offers a wide range of tools for managing loyalty programs, collecting customer reviews...

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Free TrialAvailable Starting Price$9 Per month HeadquartersKyrgyzstan
#441

BotPenguin

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BotPenguin is an intuitive live chat software designed to enhance customer support and engagement for businesses of all sizes. This platform allows organizations to interact with customers in real-time, providing immediate assistance and fostering positive relationships. With Bot...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersUnited States
#442

Stampede

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Overview

Stampede is a powerful email marketing software designed to help businesses create, manage, and optimize email campaigns effectively. With its user-friendly interface, users can design visually appealing emails using customizable templates and a drag-and-drop editor, making it ea...

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Free TrialNA Starting Price£49 Per month HeadquartersUnited Kingdom
#443

Buzzeasy

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Buzzeasy is an advanced survey software solution designed to enable organizations to gather valuable feedback and insights from customers and stakeholders effectively. This platform provides intuitive tools for creating customizable surveys with various question types, allowing b...

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Free TrialAvailable Starting Price$500 Per user HeadquartersUnited States
#444

Aillia

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Aillia is an innovative membership management software designed to streamline the operations of organizations with membership-based models. With Aillia, users can easily manage member profiles, track engagement, and automate renewals, ensuring that every member remains active and...

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Free TrialNA Starting Price$2500 Per user HeadquartersNA
#445

Localz

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Localz is a customer engagement software that helps businesses improve their interactions with customers through personalized communication and real-time updates. The platform provides tools for managing customer inquiries, sending notifications, and tracking engagement metrics,...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersAustralia
#446

Jix

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Jix is an advanced artificial intelligence software designed to help organizations leverage AI technology to improve decision-making and operational efficiency. The platform offers tools for data analysis, machine learning, and predictive modeling, enabling users to derive action...

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Free TrialNA Starting Price€150 Per month HeadquartersGermany
#447

Userflow

Building software is getting easier. Getting people to use it is not.

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Userflow helps teams engage users inside their web app at the moments that matter. Announcements, banners, checklists and a Resource Center keep users informed and moving, while surveys and NPS capture feedback in context. Targeting by page, event, attribute and segment keeps eve...

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Free Trial14 Days Starting Price$240 Per month HeadquartersUnited States
#448

e-satisfaction.com

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e-satisfaction.com is a customer satisfaction software designed to help businesses track and improve customer experiences. The platform provides tools for collecting customer feedback through surveys, polls, and other engagement methods. e-satisfaction.com analyzes feedback in re...

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Free TrialNA Starting PriceContact Vendor HeadquartersGreece
#449

Poltio

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Poltio is a customer engagement software designed to help businesses improve customer interaction and satisfaction by creating engaging and interactive experiences. The software offers a range of features to help businesses connect with their audience, including live polls, surve...

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Free TrialAvailable Starting Price$40 Per month HeadquartersUnited States
#450

Klarion

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Klarion is an advanced interactive voice response (IVR) software platform designed to automate and streamline customer interactions via phone systems. The software allows businesses to create customized voice menus, call routing systems, and self-service options, improving effici...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited Kingdom

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