Userflow

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User RatingNot rated yet
Starting Price$240 / month
Free Trial14 Days
Free VersionNot available
APINot available
DeploymentCloud Hosted
HeadquartersUnited States
✎
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Product Overview

Userflow Overview

Product description, media, company details, support, training, deployment, customer size, languages, and industries.

About Userflow

Userflow is a product adoption platform for web products. Teams build in-app onboarding and guidance without code—product tours, checklists, tooltips, announcements, banners, surveys, NPS and a Resource Center—then target each experience by page, event, attribute or segment and measure its effect on activation.
Userflow's Adoption Agent answers users' questions inside your app and guides them through the right flow from your library. With Action Flows, the Agent can complete multi-step tasks for users instead of just pointing them to docs. Flow Builder generates flows from a prompt, and the Userflow MCP lets you draft flows from Claude, ChatGPT and other AI tools.
Userflow offers three plans: Essentials, Studio and Enterprise. Every plan includes unlimited team members, unlimited experiences and A/B testing. Studio adds the Adoption Agent with 500 AI credits a month, all integrations including HubSpot and Salesforce, custom CSS and a dedicated Customer Success Manager. Userflow is SOC 2 Type II with US and EU data residency. Start with a 14-day free trial, no credit card required.
Company Userflow
Founded 2018
Headquarters United States
Employees 11-50

Support

24x7 Support Knowledge Base FAQs/Forum

Training

In-person Live Online Documentation

Licensing & Deployment

Proprietary Cloud Hosted Web-Based

Typical Customers

Self-Employed Small-Business Midsize-Business
Languages Supported 1 language available
English
Industries Served 5 industries available
Accounting Information Technology & Services Internet Research Telecommunications
Category-Based Capabilities

Userflow Features

Each category combines the selected software category, its category-specific description, and the features assigned to that category.

Onboarding Software 31 selected features Open category ↗ ⌄

Userflow helps SaaS teams onboard new users inside their web product without code. Build welcome flows, product tours, onboarding checklists and tooltips, then target them by page, event, user attribute or segment so each user sees the right step at the right time. Track completion and drop-off for every step, run A/B tests, and use the Adoption Agent to answer onboarding questions in the moment.

Training Management Activity Dashboard Employee Portal HR Management Role-Based Permissions Leave Tracking Calendar Management Employee Handbook Alerts/Notifications Compliance Management Document Storage Payroll Management Electronic Signature Activity Tracking Job Description Management Task Management Performance Management Employee Profiles Employee Onboarding Applicant Tracking Recruitment Management Learning Management Benefits Management Feedback Management Self Service Portal Electronic Forms Employee Management Collaboration Tools Mentorship Employee Database Approval Process Control
Product Management Software 32 selected features Open category ↗ ⌄

Userflow gives product managers a way to ship and measure in-app guidance without waiting on engineering. PMs build tours, checklists, announcements and surveys in a no-code builder, target them to specific segments, and see completion and conversion in built-in charts, funnels and dashboards. Product teams use it to drive feature adoption, collect feedback through surveys and NPS, and announce releases inside the product.

Surveys & Feedback Product Lifecycle Management Single Sign On Real Time Updates Communication Management Deadline Management Release Planning Activity Dashboard Projections Document Storage Idea Management Customer Journey Mapping Task Management Multiple Projects Product Roadmapping Reporting/Analytics Project Workflow Project Time Tracking Resource Management Status Tracking Project Tracking Calendar Management Prioritization Gantt/Timeline View Planning Tools Milestone Tracking Requirements Management Project Management Collaboration Tools Real Time Data @mentions Email Management
Customer Engagement Software 22 selected features Open category ↗ ⌄

Userflow helps teams engage users inside their web app at the moments that matter. Announcements, banners, checklists and a Resource Center keep users informed and moving, while surveys and NPS capture feedback in context. Targeting by page, event, attribute and segment keeps every message relevant. On Studio, the Adoption Agent answers user questions in-app and guides them through the right flow on demand.

Churn Management Engagement Tracking Email Management Social Media Integration CRM Multi-Language Real Time Analytics Campaign Management Content Management Event Triggered Actions Feedback Management Multi-Channel Communication Customer Database Surveys & Feedback Customer Experience Management Communication Management Live Chat Customer Segmentation Visual Analytics Customer History Customer Portal Sentiment Analysis
Survey Software 30 selected features Open category ↗ ⌄

Userflow includes in-app surveys and NPS so teams can collect feedback inside their web product, right where users are working. Build multi-question surveys without code, trigger them on specific pages, events or segments, and review responses and NPS breakdowns in Userflow analytics. Because surveys live alongside tours, checklists and announcements, teams can act on feedback by launching the right in-app guidance to the right users.

URL Customization Offline Response Collection Feedback Management Template Management Email Marketing Reporting/Analytics Multi-Language Data Import/Export Real Time Data Engagement Tracking Question Piping Data Analysis Tools Activity Dashboard Customer Segmentation Question Library Survey Builder Customizable Questions Randomization Support Audio/Images/Video Site Intercept Survey Question Branching Multi-Channel Distribution Drag & Drop Social Media Integration Skip Logic Response Validation Pulse Surveys Access Controls/Permissions Visual Analytics Alerts/Notifications
Customer Journey Mapping Tools Software 14 selected features Open category ↗ ⌄

Userflow helps teams act on each stage of the user journey inside their web product. Map key steps as events, then build funnels to see where users drop off between signup, activation and feature adoption. Target tours, checklists, tooltips and announcements to users at a specific stage, and measure how each experience moves them forward. Segments and user attributes keep guidance matched to where each user is.

Customer Profiles Behavioral Analytics Reporting & Statistics Customizable Templates Drag & Drop Activity Dashboard Collaboration Tools Customer Experience Management Data Import/Export Activity Tracking Engagement Tracking Performance Metrics Predictive Analytics Customer Segmentation
Digital Adoption Platform Software 10 selected features Open category ↗ ⌄

Userflow is a digital adoption platform for teams that build web products. Create product tours, checklists, tooltips, banners, announcements, surveys and a Resource Center without code, and target each one by page, event, attribute or segment. Flow Builder drafts flows from a prompt. On Studio, the Adoption Agent answers user questions in-app, picks the right flow from your library, and can complete tasks for users with Action Flows.

User Onboarding In-App Training Surveys & Feedback Audience Targeting Content Creation Data Quality Control Self Service Tools Contextual Guidance Launch Management Multi-Language
Mobile Analytics Software 15 selected features Open category ↗ ⌄

Userflow is built for web products rather than native mobile apps. Teams use it to understand how users move through their web app: track events without code, build funnels to find drop-off, and measure completion and conversion for every in-app tour, checklist and survey in charts and dashboards. Those insights feed straight into targeting, so teams can launch guidance for the users who need it.

In-App Events Tracking Multi-Channel Attribution Retention Tracking Push Notifications Behavior Tracking Cohort Analysis Conversion Tracking Funnel Analysis Uninstall Tracking A/B Testing Customer Segmentation Reporting/Analytics Heatmaps Session Recording Issue Management
No Code Platform Software 9 selected features Open category ↗ ⌄

Userflow lets product, marketing and customer success teams build in-app experiences without writing code. A visual builder covers product tours, checklists, tooltips, announcements, banners, surveys and a Resource Center, with no-code targeting, event tracking and A/B testing. Flow Builder can generate a first draft of a flow from a prompt, and the Userflow MCP lets teams draft flows from Claude, ChatGPT and other AI tools.

Collaboration Tools Drag & Drop Integrations Management Performance Metrics Pre-Built Modules Workflow Management Deployment Management Visual Modeling Web/Mobile App Development
User Experience (UX) Software 14 selected features Open category ↗ ⌄

Userflow helps teams improve the user experience of their web product with in-app guidance that matches their brand. Themes and custom CSS keep tours, tooltips and checklists on-brand, while targeting and frequency rules keep guidance from getting in the way. Teams measure step-level completion, run A/B tests, and collect in-context feedback with surveys and NPS to find and fix friction points.

User Research Analysis Prototype Creation Heatmaps Usability Testing User Journeys Unmoderated Testing For Websites Screen Activity Recording Reporting/Analytics Third-Party Integrations Surveys & Feedback Data Import/Export For Mobile Collaboration Tools
Web Analytics Software 12 selected features Open category ↗ ⌄

Userflow includes product analytics for web apps focused on adoption. Track events without code, build funnels and charts, and create dashboards that show how users engage with your product and with every in-app experience. See completion and drop-off for each tour and checklist, compare variants with A/B testing, and break results down by segment. Analytics integrations connect Userflow with tools like Segment, Mixpanel, Amplitude and Heap.

Time on Site Tracking User Interaction Tracking Referral Tracking Goal Setting/Tracking Multiple Site Management Campaign Management Web Traffic Reporting Pageview Tracking Site Search Tracking Keyword Tracking Heatmaps Funnel Analysis
Pricing Information

Userflow Pricing

Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.

Pricing Type Flat Rate
Preferred Currency USD ($)
Free Trial 14 Days
Free Version Not available
Payment Frequency Annual Subscription, Monthly Subscription, Quote Based
Essentials
$240 Per Month
Studio
$400 Per Month
Enterprise
Contact Vendor Custom pricing

Prices shown are profile information and may not include taxes, regional differences, introductory terms, usage limits, or add-ons. Confirm current plans on the vendor website.

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Frequently Asked Questions

Userflow FAQs

Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.

Userflow is a product adoption platform for web products. Teams build in-app onboarding and guidance without code—product tours, checklists, tooltips, announcements, banners, surveys, NPS and a Resource Center—then target each experience by page, event, attribute or segment and measure its effect on activation.
Userflow's Adoption Agent answers users' questions inside your app and guides them through the right flow from your library. With Action Flows, the Agent can complete multi-step tasks for users instead of just pointing them to docs. Flow Builder generates flows from a prompt, and the Userflow MCP lets you draft flows from Claude, ChatGPT and other AI tools.
Userflow offers three plans: Essentials, Studio and Enterprise. Every plan includes unlimited team members, unlimited experiences and A/B testing. Studio adds the Adoption Agent with 500 AI credits a month, all integrations including HubSpot and Salesforce, custom CSS and a dedicated Customer Success Manager. Userflow is SOC 2 Type II with US and EU data residency. Start with a 14-day free trial, no credit card required.

  • No, Userflow does not offer a free version.

  • Yes, Userflow offers a free trial.

  • No, Credit Card details are not required for the Userflow trial.

  • Userflow offers the following pricing plans & packages:

    Essentials

    $240 Per Month

    Studio

    $400 Per Month

    Enterprise

    $0 Per Plan

  • Userflow supports the following payment frequencies:

    • Annual Subscription , Monthly Subscription , Quote Based

  • No, Userflow does not offer an API.

  • Userflow offers support with the following options:
    • 24x7 Support , Knowledge Base , FAQs/Forum

  • Userflow offers training with the following options:
    • In-person , Live Online , Documentation

  • Userflow supports the following languages:
    • English

  • Following are the typical users of the Userflow:
    • Self-Employed , Small-Business , Midsize-Business

  • Userflow supports the following deployment:
    • Cloud Hosted

  • Userflow supports the following devices and operating systems:
    • Web-Based
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