Klarion

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Klarion Evaluation Snapshot

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User RatingNot rated yet
Starting PriceContact Vendor
Free TrialNot specified
Free VersionNo
APINot specified
DeploymentCloud Hosted, Deployment Type
HeadquartersUnited Kingdom
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Product Overview

Klarion Overview

Product description, media, company details, support, training, deployment, customer size, languages, and industries.

About Klarion

Klarion is an advanced interactive voice response (IVR) software platform designed to automate and streamline customer interactions via phone systems. The software allows businesses to create customized voice menus, call routing systems, and self-service options, improving efficiency and customer satisfaction. With Klarion, customers can navigate through a series of automated voice prompts to access account information, make payments, request support, or obtain general information without needing to speak to a live agent. Klarion's intuitive interface makes it easy to design and manage call flows, enabling businesses to personalize the customer experience and reduce call center workloads. The software also integrates with CRM and other back-end systems, allowing for seamless access to customer data and enabling intelligent call routing based on customer profiles or history. Klarion's analytics tools provide valuable insights into call volumes, response times, and customer satisfaction, helping businesses optimize their IVR systems and improve service quality.
Company Delta Capita
Founded NA
Headquarters United Kingdom
Employees NA

Support

Email

Training

Webinar Documentation

Licensing & Deployment

Proprietary Cloud Hosted On-Premise Web-Based Windows

Typical Customers

Self-Employed Small-Business Midsize-Business
Languages Supported 1 language available
English
Industries Served 4 industries available
Computer Networking Financial Services Information Technology & Services Telecommunications
Category-Based Capabilities

Klarion Features

Each category combines the selected software category, its category-specific description, and the features assigned to that category.

Customer Engagement Software 22 selected features Open category ↗
Churn Management Engagement Tracking Email Management Social Media Integration CRM Multi-Language Real Time Analytics Campaign Management Content Management Event Triggered Actions Feedback Management Multi-Channel Communication Customer Database Surveys & Feedback Customer Experience Management Communication Management Live Chat Customer Segmentation Visual Analytics Customer History Customer Portal Sentiment Analysis
IVR Software 23 selected features Open category ↗
Call Center Management Call Routing Voice Mail Text to Speech Call Recording Call Logging Survey/Poll Management Callback Scheduling Phone Key Input Reporting & Statistics IVR/Voice Recognition Caller ID Campaign Management Call Disposition Call Monitoring Auto-Dialer Multi-Channel Communication Multiple Scripts Automatic Call Distribution Computer Telephony Integration Voice Customization Real-Time Monitoring Pre-recorded Messages
Pricing Information

Klarion Pricing

Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.

Pricing Type Contact Vendor
Preferred Currency GBP (£)
Free Trial NA
Free Version NA
Payment Frequency NA
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Frequently Asked Questions

Klarion FAQs

Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.

Klarion is an advanced interactive voice response (IVR) software platform designed to automate and streamline customer interactions via phone systems. The software allows businesses to create customized voice menus, call routing systems, and self-service options, improving efficiency and customer satisfaction. With Klarion, customers can navigate through a series of automated voice prompts to access account information, make payments, request support, or obtain general information without needing to speak to a live agent. Klarion's intuitive interface makes it easy to design and manage call flows, enabling businesses to personalize the customer experience and reduce call center workloads. The software also integrates with CRM and other back-end systems, allowing for seamless access to customer data and enabling intelligent call routing based on customer profiles or history. Klarion's analytics tools provide valuable insights into call volumes, response times, and customer satisfaction, helping businesses optimize their IVR systems and improve service quality.

  • No, Klarion does not offer a free version.

  • Yes, Klarion offers a free trial.

  • No, Credit Card details are not required for the Klarion trial.

  • No, Klarion does not offer an API.

  • Klarion offers support with the following options:
    • Email

  • Klarion offers training with the following options:
    • Webinar , Documentation

  • Klarion supports the following languages:
    • English

  • Following are the typical users of the Klarion:
    • Self-Employed , Small-Business , Midsize-Business

  • Klarion supports the following deployment:
    • Cloud Hosted , On-Premise

  • Klarion supports the following devices and operating systems:
    • Web-Based , Windows
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