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Best Issue Tracking Software for Small Businesses (Free & Paid) - Page 3

Issue Tracking Software enables businesses to record, track, and manage problems or tasks that require attention. It helps teams stay organized by maintaining a centralized list of issues, their status, and progress. Key features include ticketing systems, priority setting, assignment tracking, collaboration tools, and reporting. For small businesses, this software ensures that customer complaints, technical glitches, or internal tasks are addressed promptly and efficiently. It enhances communication within the team and with customers by providing updates and resolutions in a transparent manner. By efficiently resolving issues, small businesses can improve product quality, customer service, and overall satisfaction. The software prevents problems from being overlooked, reducing the risk of repeated errors. It also provides valuable data on common issues and bottlenecks, allowing businesses to identify areas for improvement. Investing in Issue Tracking Software leads to better team coordination and a more proactive approach to problem-solving. Here are some Issue Tracking Software options to choose from:

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Last Updated: October 09, 2026
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List of Top Issue Tracking Software for Small Businesses - Page 3

Continue with products 51–75. Review each product’s overview, then open available tabs for buyer fit, use cases, features, integrations, pros and cons, and pricing.

Issue Tracking Software for Small Businesses Products 51–75

Use search, filters, and available product tabs to evaluate the next 25 listings in this category.

25 products shown
#51

SpiraTest

🏆 SW Recommended
★★★★☆ 4.0 (1 Reviews)
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Overview

SpiraTest is an advanced quality management software designed to streamline the testing and quality assurance process for software development teams. This platform provides a comprehensive suite of tools for test case management, defect tracking, and reporting, enabling teams to...

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Free TrialAvailable Starting Price$36.66 Per user HeadquartersUnited States
#52

HubSpot Service Hub

🏆 SW Recommended

Customer Service Software for Small to Enterprise Businesses

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Overview

HubSpot's Service Hub is an all-in-one platform that helps businesses provide exceptional customer service and support. With tools like ticketing, knowledge base, live chat, and customer feedback surveys, Service Hub enables businesses to streamline their support processes, impro...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersUnited States
#53

Salesforce Platform

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Overview

Salesforce Platform is a leading workflow management software designed to help businesses automate and optimize their business processes seamlessly. The platform offers a comprehensive suite of tools for designing, implementing, and managing workflows, ensuring that tasks are exe...

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Free TrialAvailable Starting Price$25 Per user HeadquartersUnited States
#54

Halp

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Overview

Halp is a modern service desk software designed to streamline IT support and customer service operations for organizations of all sizes. The platform offers a conversational interface, allowing support teams to manage tickets directly within popular communication tools like Slack...

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Free TrialAvailable Starting Price$15 Per month HeadquartersUnited States
#55

Zoho Projects

🏆 SW Recommended

Cloud-based project management solution that helps teams plan, track, collaborate, and achieve project goals.

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Overview

Zoho Projects is a versatile project management and collaboration tool that stands as a valuable asset for teams aiming to streamline workflows. This cloud-based platform offers many top-notch features like task management, time tracking, and team collaboration. Zoho Projects fac...

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Free Trial7 Days Starting Price₹280 Per month HeadquartersIndia
#56

Lightstep

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Overview

Lightstep is an application performance management (APM) software that provides real-time visibility into the performance and health of modern, distributed applications. As businesses increasingly rely on complex, cloud-based architectures, Lightstep helps developers, DevOps team...

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Free TrialAvailable Starting Price$275 Per month HeadquartersUnited States
#57

ServiceNow HR Service Delivery

🏆 SW Recommended

Streamline HR workflows, boost enterprise HR productivity, and improve employee satisfaction.

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Overview

ServiceNow HR Service Delivery is a dynamic software solution tailored for modern HR management. It streamlines HR processes by centralizing them into a single, easy-to-navigate platform. This tool excels in automating routine tasks, from onboarding to employee service requests,...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#58

Web Help Desk

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Web Help Desk is a comprehensive help desk software designed to streamline and enhance customer support operations for businesses of all sizes. The platform offers a robust suite of tools for ticket management, knowledge base creation, live chat, and reporting, ensuring efficient...

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Free TrialNA Starting Price$753 Per one-time HeadquartersUnited States
#59

Freshservice

🏆 SW Recommended

Modernize your service management instantly

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Overview

Freshservice is a dynamic platform designed to streamline and enhance your IT service management. It can allow you to automate tedious tasks for efficient issue resolution. It enables seamless collaboration among team members to foster a productive work environment. This platform...

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Free TrialAvailable Starting Price$15.89 Per month HeadquartersUnited States
#60

Freshdesk

🏆 SW Recommended

Delight your customers with omnichannel support solutions that drive meaningful conversations across channels.

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Overview

Freshdesk is a cloud-based customer service software offering a suite of tools to streamline support processes. It features a multi-channel ticketing system, allowing teams to manage conversations from email, chat, phone, and social media in one place. The software includes autom...

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Free Trial14 Days Starting Price₹999 Per month HeadquartersUnited States
#61

ManageEngine ServiceDesk Plus

🏆 SW Recommended

Design, automate, deliver, and manage critical IT and business services

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Overview

ManageEngine ServiceDesk Plus is a robust IT service management tool designed to simplify and enhance your support processes. It can efficiently handle diverse IT issues and allow quick resolutions through its user-friendly interface. The software provides customizable reports th...

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Free TrialAvailable Starting Price$13 Per month HeadquartersUnited States
#62

Planio

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Planio is a versatile Agile Project Management Tools Software designed to facilitate collaborative and efficient project management for teams of all sizes. With its intuitive interface, Planio offers a comprehensive suite of tools for planning, tracking, and executing projects us...

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Free TrialAvailable Starting Price$199 Per month HeadquartersGermany
#63

Wrike

🏆 SW Recommended

Versatile & Robust Project Management Software

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Overview

Wrike, a dynamic project management platform, revolutionizes team collaboration with its user-friendly features. Designed for simplicity, Wrike empowers teams to plan, track, and manage projects seamlessly. The platform's customizable dashboards offer real-time insights, enhancin...

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Free Trial14 Days Starting Price$10 Per month HeadquartersUnited States
#64

Kayako

Scale Support. Not Headcount.

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Overview

Most companies that try bolting AI onto their support desk end up with the same story, a shiny pilot that never actually ships. Kayako built its whole pitch around fixing that specific failure point, positioning itself less as software you install and more as a service you deploy...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#65

Helix IM

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Overview

Helix IM is a comprehensive bug tracking software designed to streamline the process of identifying, tracking, and resolving software defects. This platform offers a centralized system for teams to manage bug reports, enabling seamless communication among developers, testers, and...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersUnited States
#66

Enablon Incident Management

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Enablon Incident Management is a robust Issue Tracking Software designed to help organizations manage and resolve incidents efficiently. The platform offers tools for logging, categorizing, and prioritizing incidents, ensuring that issues are addressed promptly and effectively. E...

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Free TrialAvailable Starting Price$50000 Per user HeadquartersUnited States
#67

Trac

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Overview

Trac is an efficient project management software designed to help teams collaborate and manage projects effectively across various industries. This platform offers a range of tools for task management, milestone tracking, and progress monitoring, allowing users to streamline work...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersUnited States
#68

ContentKing

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Overview

ContentKing is a website monitoring software that provides businesses with real-time tracking of website performance, uptime, and SEO health. The platform offers tools for monitoring website changes, ensuring that content is updated and compliant with SEO best practices. ContentK...

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Free TrialAvailable Starting Price$139 Per feautre HeadquartersUnited States
#69

Haufe HR Task Management

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Haufe HR Task Management is a task and workflow management software that simplifies how HR departments assign, track, and complete tasks. This platform helps HR professionals stay organized and efficient by providing tools to create, assign, and monitor tasks related to employee...

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Free TrialNA Starting PriceContact Vendor HeadquartersGermany
#70

CivicPlus SeeClickFix 311 CRM

🏆 SW Recommended
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CivicPlus SeeClickFix 311 CRM is a powerful issue tracking software designed for local governments and municipalities to manage citizen requests and improve community engagement. This platform allows citizens to report non-emergency issues such as potholes, streetlight outages, o...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#71

DevonWay

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DevonWay is a comprehensive Quality Management Software designed to help businesses maintain high standards of product and service quality while ensuring compliance with industry regulations. The platform offers tools for managing quality audits, tracking non-conformities, contro...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited Kingdom
#72

Spirent InTouch

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Spirent InTouch is an advanced issue tracking software designed to help organizations manage and resolve technical issues effectively. This platform enables users to log issues, prioritize them based on severity, and track progress in real-time, ensuring that all problems are add...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#73

Insightly Service

Customer Service Software to Empower Your Team

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Insightly Service is a state-of-the-art customer service management software designed to provide one-of-a-kind customer experiences and streamline support processes. A key feature is its solid integration with the Insightly CRM platform, providing a seamless connection between cu...

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Free TrialNA Starting Price$29 Per month HeadquartersUnited States
#74

Kualitee

🏆 SW Recommended

Best Test Management and Bug Tracking Software

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Kualitee is a universal test management platform that simplifies the testing process for software applications. It works as a centralized platform for teams to plan, execute, and monitor their testing efforts. With Kualitee, users can create and manage test cases to ensure compre...

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Free Trial14 Days Starting Price$12 Per month HeadquartersUnited States
#75

N‑able MSP Manager

Ticketing and billing software to boost your growth

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Not every MSP needs a sprawling PSA platform with a hundred configuration options they'll never touch. N-able MSP Manager was built around the opposite idea, a lightweight, cloud based ticketing and billing tool for IT service providers who want something intuitive and quick to d...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersUnited States

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