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N‑able MSP Manager Claim

Ticketing and billing software to boost your growth

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N‑able MSP Manager Overview

N-able MSP Manager is a specialized software designed for managed service providers (MSPs), focusing on streamlining IT service management. Its standout feature is the intuitive ticketing system that efficiently organizes and tracks customer service requests, ensuring timely resolutions. The software integrates seamlessly with various monitoring and management tools, providing MSPs with a comprehensive view of their client’s IT infrastructure. N-able MSP Manager includes a powerful billing module that simplifies invoicing and time tracking, which is crucial for MSPs. It also offers a mobile app, enabling technicians to access and manage tickets on the go. The software's user-friendly interface, customizable settings, and robust reporting tools make it a valuable asset for MSPs aiming to optimize their service delivery and enhance customer satisfaction.

Contact Details

  • Vendor Name N-able
  • Founded 2000
  • Location United States
  • Employees 1000+

Support

  • 27x7 Support 24x7 Support
  • Email Email
  • Phone Phone
  • Chat Chat
  • Knowledge Base Knowledge Base

Training

  • Live Online Live Online
  • Webinar Webinar
  • Documentation Documentation

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based
  • iPhone iPhone
  • Android Android

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business
  • Large-Enterprise-Business Large-Enterprise-Business

Language Supported

Dutch, English, French, German, Italian, Polish, Portuguese, Spanish, Swedish

Industries

Information Technology & Services, Managed Service Provider (MSP)

N‑able MSP Manager Features

  • Automated Routing
  • Call Center Management
  • Real-Time Chat
  • Performance Metrics
  • Customer Database
  • Self Service Portal
  • SLA Management
  • CRM
  • Real Time Notifications
  • Multi-Channel Communication
  • Support Ticket Management
  • Surveys & Feedback
  • Document Storage
  • Social Media Integration
  • Alerts/Escalation
  • Prioritization
  • Workflow Configuration
  • Ticket Management
  • Reporting/Analytics
  • Access Controls/Permissions
  • IT Asset Management
  • Email Management
  • Customer History
  • Interaction Tracking
  • Knowledge Base Management
  • Remote Access/Control

N‑able MSP Manager Pricing

Pricing Type

  • Pricing Type Contact Vendor

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • Free Trial 15 Days

Free Version

  • NA

Payment Frequency

  • NA

N‑able MSP Manager FAQ's

  • No, N‑able MSP Manager does not offer a free version.

  • Yes, N‑able MSP Manager offers a free trial.

  • No, Credit Card details are not required for the N‑able MSP Manager trial.

  • No, N‑able MSP Manager does not offer an API.

  • N‑able MSP Manager offers support with the following options:
    • 27x7 Support , Email , Phone , Chat , Knowledge Base

  • N‑able MSP Manager offers training with the following options:
    • Webinar , Documentation

  • N‑able MSP Manager supports the following languages:
    • Dutch , English , French , German , Italian , Polish , Portuguese , Spanish , Swedish

  • N‑able MSP Manager supports the following deployment:
    • Cloud Hosted

  • N‑able MSP Manager supports the following devices and operating systems:
    • Web-Based