Best Mobile Help Desk Software - Page 5
- 4.7 avg. rating from 241 reviews
Last Updated: August 30, 2026
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Software
143 Software
Popular Picks in Help Desk Software
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List of Top Help Desk Mobile Apps for Android and iPhone
Pricing Options
Features
Company Size
I'm looking for Help Desk Software that is:
Overview
CloudCall is an advanced help desk software designed to enhance customer service through integrated communication tools. This platform provides comprehensive solutions for managing customer inquiries, tracking support tickets, and improving team collaboration seamlessly. With its user-friendly interface, help desk agents can easily manage calls, emails, and chat interactions from a single dashboar... Read more about CloudCall
Available
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United Kingdom
Overview
Faveo Helpdesk is a robust help desk software solution designed to streamline customer support operations and enhance service delivery. It offers a comprehensive suite of tools for ticket management, including automated ticket routing, prioritization, and tracking, ensuring that customer inquiries are addressed promptly and efficiently. Faveo Helpdesk's intuitive interface allows support teams to ... Read more about Faveo Helpdesk
Available
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India
Overview
Daktela is a robust call center software that helps businesses improve customer service and optimize support operations. It provides automated call routing, real-time reporting, and powerful analytics, enabling businesses to deliver effective customer experiences. Daktela supports omnichannel communication, so businesses can manage interactions via phone calls, emails, chat, and social media from ... Read more about Daktela
Pricing
Omnichannel
€86 Per User
Available
€86 Per user
NA
All in One CRM Software For (Small & Medium Business)
Overview
ConvergeHub is a comprehensive Customer Relationship Management (CRM) software designed for small to medium-sized businesses. It stands out for its user-friendly interface and multifunctional features, making it easy for teams to manage customer interactions and data in one place. The software offers a range of tools for sales, marketing, support, and billing, ensuring seamless coordination across... Read more about ConvergeHub
Pricing
STARTER
$9 Per Month
NA
$9 Per month
United States
Customer Service Software
Overview
Trengo is a cutting-edge customer service platform designed to streamline service operations for businesses of all sizes. Its standout feature is the unified inbox, which brings together issues from various channels like email, social media, live chat, and WhatsApp into one central location. This integration enables teams to respond more quickly and efficiently to customer inquiries. Trengo also o... Read more about Trengo
Pricing
Essentials
$107 Per Month
7 Days
$107 Per month
Netherlands
Overview
Desk Manager is a robust help desk software solution designed to improve customer support operations for businesses of all sizes. It allows companies to streamline ticket management, track customer interactions, and enhance communication between support agents and customers. The software centralizes all customer service requests, enabling help desk teams to efficiently prioritize, assign, and reso... Read more about Desk Manager
NA
Contact Vendor
Brazil
Overview
respond.io is a powerful live chat software designed to enhance customer support and engagement for businesses of all sizes. By providing a centralized platform for managing customer interactions across multiple channels—including website chat, social media, email, and messaging apps—respond.io ensures seamless and efficient communication. The intuitive interface allows support teams to handle... Read more about respond.io
Available
Contact Vendor
NA
Help Desk & Support Ticketing for Customer Delight
Overview
ProProfs Help Desk automates repetitive support tasks with ticket routing, chatbots, and SLA-based alerts across email and chat channels. It offers collaborative features like internal notes and shared inboxes for team coordination. Detailed reporting helps businesses track resolution times and identify where agents need improvement. Read more about ProProfs Help Desk
Problem It Solves
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Automates Customer Support And Centralizes Multichannel Ticket Management
Core Use Cases
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Manage Customer Tickets
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Automate Repetitive Requests
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Route Support Inquiries
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Provide Self Service
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Monitor Agent Performance
Target Users
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Customer Support Teams
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Help Desk Managers
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Customer Service Agents
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Small Businesses
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Growing Enterprises
Industry Fit
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SaaS
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Ecommerce
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Information Technology
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Education
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Healthcare
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Professional Services
Key Features
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AI Ticket Automation
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Shared Inbox
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Omnichannel Support
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Knowledge Base
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SLA Management
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Support Analytics
USP
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AI Powered Help Desk Combining Ticketing Automation And Self Service
Pros
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AI features can automate repetitive tickets and assist agents with responses
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Supports multiple customer communication channels through a unified help desk
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Strong self service capabilities can reduce repetitive customer inquiries
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Shared inboxes, ticket routing, and automation improve team collaboration
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Provides detailed reporting for agent performance, response times, ticket trends, and customer ratings
Cons
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The growing range of AI and automation features may require time to configure effectively
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Teams needing highly specialized enterprise ITSM capabilities may require a more IT focused platform
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Extensive customization options can increase the initial setup effort
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Smaller teams may not need the full range of omnichannel and AI capabilities
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Some advanced functionality may depend on integrations with other ProProfs products or external systems
Pricing
Essentials
$19.99 Per Month
Business
$29.99 Per Month
Business Complete Elite
$179.97 Per Month
Available
$19.99 Per month
United States
Overview
Apizee is a customer service software designed to enhance customer support through video and live chat capabilities. This innovative platform allows businesses to provide personalized customer service by offering real-time video calls and instant messaging, improving communication and resolving issues more efficiently. Apizee supports various industries, including retail, healthcare, and technical... Read more about Apizee
Pricing
Basic
€50 Per Month
NA
€50 Per month
France
SW Recommended
Create interactive decision trees to guide call center agents or self-service customers.
Overview
Yonyx is a dynamic software tool tailored for enhancing customer support experiences. It specializes in creating interactive and decision-tree-based guides, which help customers navigate through troubleshooting or information-seeking processes with ease. This approach empowers users to solve their problems swiftly and independently, reducing the need for direct support assistance. Yonyx guides can... Read more about Yonyx
Problem It Solves
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Streamlining Customer Support Through Intelligent Self-service Solutions
Core Use Cases
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Create Interactive Decision Trees
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Streamline Customer Support
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Enhance Troubleshooting Processes
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Automate Knowledge Sharing
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Improve User Engagement
Target Users
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Customer Support Agents
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IT Help Desk Staff
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Technical Support Specialists
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Customer Service Managers
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Product Support Teams
Industry Fit
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Customer Support
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Telecommunications
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Healthcare
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Finance
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Retail
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Education
Key Features
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Intuitive User Interface
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Customizable Workflows
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Real-time Analytics
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Seamless Integration
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Robust Security Features
USP
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Interactive Guides For Seamless Customer Support Experiences
Popular Integrations
Pros
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Decision tree-based guides actually resolve issues without agent involvement
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Customer-facing and agent-facing flows can run from the same platform
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Analytics pinpoint exactly where users abandon troubleshooting paths
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Building interactive guides requires zero coding or technical background
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CRM integrations like Salesforce connect without heavy IT effort
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Consistent answers across every channel reduce costly escalation rates
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Self-service deflection noticeably cuts down incoming ticket volume
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Real-time reporting helps teams refine guides based on actual usage
Cons
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Branching logic setup demands significant time to build properly
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Reporting depth falls short for analytics-driven support teams
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Pricing climbs noticeably as agent seats and usage scale
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Visual editor feels clunky when managing large decision trees
Pricing
Professional
$20 Per Month
30 Days
$20 Per month
United States
Powerful helpdesk, project management, & PSA software in a single app.
Overview
OneDesk is a versatile and comprehensive software that combines project management and helpdesk support into one unified platform. This integration is its key feature, allowing businesses to seamlessly manage customer support tickets and track project progress simultaneously. OneDesk's multifaceted approach ensures that customer feedback directly informs product development. It offers robust ticke... Read more about OneDesk
Pricing
Standard
$11.99 Per Month
Available
$11.99 Per month
Canada
Massive AI gains. Zero cost creep.
Overview
Xurrent is a versatile project management software designed to help businesses plan, execute, and track projects from start to finish. The platform offers tools for task management, team collaboration, time tracking, and resource allocation, ensuring that projects stay on schedule and within budget. Xurrent’s intuitive interface allows users to create project timelines, assign tasks, and monitor... Read more about Xurrent
Pricing
Basic
$5 Per Month
Available
$5 Per month
United States
AI-powered HR software
Overview
Rankmi is an innovative human resource software designed to help businesses improve employee engagement and performance. The platform provides tools for performance management, employee feedback, and goal tracking, allowing organizations to better understand and develop their workforce. Rankmi facilitates continuous feedback loops, enabling managers and employees to have transparent, real-time con... Read more about Rankmi
Problem It Solves
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Streamlines HR Operations Through AI Powered People Management
Core Use Cases
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Automate Payroll Processes
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Centralize Employee Data
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Manage Performance Reviews
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Support Mobile Self Service
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Measure Employee Engagement
Target Users
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HR Leaders
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Payroll Managers
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People Operations Teams
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Talent Development Managers
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Regional Business Leaders
Industry Fit
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Retail
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Finance
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Hospitality
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Technology
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Manufacturing
Key Features
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AI Integrated HR Suite
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Localized Payroll Management
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Real Time People Dashboards
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Mobile Employee Self Service
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Continuous Performance Feedback
USP
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Unifies Payroll Talent Culture And Benefits Across Latin America
Pros
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AI Assisted HR Tools Help Teams Reduce Repetitive Administrative Work
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Localized Payroll Support Makes Regional Workforce Management More Practical
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People Dashboards Give Leaders Clearer Visibility Into HR And Talent Data
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Mobile Self Service Helps Employees Handle Common HR Requests Faster
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Performance And Engagement Tools Support Stronger Talent Development Decisions
Cons
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Suited Better For Companies Managing HR Across Latin American Markets
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Implementation May Require Careful Payroll And Employee Data Mapping
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Full Platform Value Depends On Adoption Across HR Teams And Managers
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Pricing Details Require Direct Review With Rankmi
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AI Workflows Need Clear Internal Policies And Reliable HR Information
NA
Contact Vendor
Chile
Revolutionizing RevOps through AI Automations
Overview
Powerful software suites designed for operational excellence and streamlined business processes across Sales, Marketing, and Customer Service. Corefactors AI CRM is AI-Powered Customer Relationship Management (CRM) Software that help enterprises in enabling RevOps. The solution is designed to streamline and optimize revenue generation processes by reducing revenue leakages and unlocking untapped p... Read more about Corefactors
Pricing
Seed
₹599 Per Month
7 Days
₹599 Per month
India
Overview
CloudBlue PSA (Professional Services Automation) is a comprehensive contract management software designed to streamline and automate service contracts within businesses. This platform allows businesses to manage the entire contract lifecycle, from creation to execution and renewal, all within a single, unified system. With CloudBlue PSA, users can easily track contract milestones, manage complianc... Read more about CloudBlue PSA
Available
Contact Vendor
United States
Help desk software and support ticket system
Overview
Deskero is a modern customer support software offering a unique blend of traditional and innovative support tools. Its standout feature is the integration of social network support, allowing businesses to manage customer interactions on social media platforms alongside traditional channels like email and phone. This omnichannel approach ensures a seamless customer experience. Deskero also offers a... Read more about Deskero
Pricing
GROW
$9 Per Month
Available
$9 Per month
United Kingdom
Overview
Barista is a help desk software that streamlines customer support by centralizing inquiries, tickets, and communication across multiple channels. Designed for businesses seeking efficient issue resolution, Barista allows support teams to handle requests from emails, social media, chat, and phone calls in a single, unified platform. The software offers automated ticket routing, prioritization, and ... Read more about Barista
Pricing
Basic
$1 Per Feature
NA
$1 Per feautre
United States
Overview
Replyco is a help desk software designed to improve customer support by offering a centralized platform for managing customer inquiries, tickets, and support requests. The software provides a streamlined process for tracking, categorizing, and resolving customer issues, ensuring that no request is overlooked. With Replyco, businesses can create and assign tickets to support agents, set priorities,... Read more about Replyco
Pricing
S
€9 Per Month
Available
€9 Per month
United Kingdom
Customer Support Software Built For The B2B
Overview
Supportbench is a versatile customer service software designed to enhance support interactions and streamline workflow. It stands out for its multi-channel support, integrating emails, calls, and social media into a unified platform. This tool offers robust case management, allowing teams to track and handle customer queries efficiently. Its distinctive feature is the customizable SLA (Service Lev... Read more about Supportbench
Pricing
Professional
$32 Per Month
14 Days
$32 Per month
Canada
Best Open Source Helpdesk & Shared Mailbox
Overview
Per-agent pricing is the single biggest reason small teams outgrow their help desk budget before they outgrow the team itself. FreeScout was built as a direct answer to that, a free, open source alternative to Zendesk and Help Scout that runs on your own server, with unlimited agents, tickets, and mailboxes included, no per seat fees ever climbing as a team grows.Being self hos... Read more about FreeScout
Problem It Solves
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Organizes Customer Support Emails And Service Conversations
Core Use Cases
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Manage Support Conversations
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Resolve Customer Issues
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Automate Email Workflows
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Collaborate On Tickets
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Build Knowledge Bases
Target Users
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Customer Support Teams
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IT Help Desk Teams
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Small Businesses
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Service Managers
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Growing Organizations
Industry Fit
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Information Technology
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SaaS
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Professional Services
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Education
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Healthcare
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Nonprofit
Key Features
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Shared Inbox
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Ticket Management
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Email Integration
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Knowledge Base
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Workflow Automation
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Reporting Tools
USP
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Free Open Source Help Desk With Self Hosted Flexibility
Pros
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Free and open-source, with no monthly fees beyond your own server costs
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Clean, intuitive interface that's easy for both staff and customers to use
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Self-hosted, so all customer data stays fully under your control
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No limits on users, mailboxes, or tickets, making it scalable as you grow
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Customers just use email, with no separate portal or login needed
Cons
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Initial setup and installation can take some trial and error to get right
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Some advanced features require paid modules, adding extra cost over time
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Mobile experience feels more like a website than a dedicated app
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Moving to another platform later can be tricky once you're set up
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Support is community-driven, so there's less formal help than paid competitors
NA
Contact Vendor
United Arab Emirates
Stop managing work. Start completing it.
Overview
Kapture CX is software designed to help businesses improve customer satisfaction and loyalty. It offers various tools to collect customer feedback, manage interactions, and streamline support processes. With Kapture CX, companies can easily gather insights from surveys and reviews to understand customer preferences better. The software simplifies tracking customer interactions across different com... Read more about Kapture CX
Pricing
Essential
$39 Per Month
NA
$39 Per month
India
Overview
Sunrise ITSM is a comprehensive IT service management (ITSM) software designed to help businesses manage IT operations, improve service delivery, and enhance customer satisfaction. The platform provides tools for incident management, problem resolution, asset tracking, and change management. Sunrise ITSM’s customizable workflows and automation features allow IT teams to streamline service reques... Read more about Sunrise ITSM
Pricing
Basic
£40 Per User
Available
£40 Per user
United Kingdom
Overview
Loop Email is an innovative help desk software designed to streamline customer support and enhance team collaboration. This comprehensive platform offers a suite of tools that facilitate ticket management, team communication, and customer interaction, ensuring that organizations can provide exceptional support to their customers. Loop Email’s user-friendly interface allows support teams to manag... Read more about Loop Email
Pricing
Basic
$12.5 Per User
Available
$12.5 Per user
United Kingdom
Overview
Watermelon is a versatile help desk software designed to streamline customer support and enhance service delivery. This platform provides comprehensive tools for ticket management, communication, and reporting, ensuring that support teams can respond to inquiries efficiently. With its intuitive interface, users can easily create tickets, assign tasks, and track resolution progress. Watermelon supp... Read more about Watermelon
Pricing
Basic
€99 Per Month
Available
€99 Per month
Netherlands
Your Partner in Omnichannel Communication
Overview
SmatBot is an innovative chatbot platform that streamlines customer interactions and automates various business processes. It's known for its user-friendly chatbot builder, allowing businesses to create custom bots without the need for coding skills. The software excels in its AI-powered capabilities, enabling the chatbots to learn and adapt to user inquiries, ensuring more natural and effective c... Read more about FROGED
Problem It Solves
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Enhances Customer Engagement And Support Through Automated Messaging And User Insights
Core Use Cases
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Streamline Customer Onboarding
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Automate User Engagement
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Enhance Customer Support
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Analyze User Behavior
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Optimize Product Adoption
Target Users
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Small Business Owners
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Customer Support Teams
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Product Managers
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Marketing Professionals
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SaaS Companies
Industry Fit
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E-commerce
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SaaS
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Fintech
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Edtech
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Healthtech
Key Features
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User Engagement Tracking
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Automated Customer Messaging
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In-app Help Center
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Real-time Analytics
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Customizable User Journeys
USP
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Boost Customer Engagement With Seamless Onboarding And Retention Solutions
Pros
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Built-in knowledge base and chat live together naturally
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Behavioral emails trigger based on actual user actions
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Onboarding flows adapt depending on where users drop off
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Product analytics and support tools share one dashboard
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Affordable entry pricing makes it accessible for early-stage startups
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NPS surveys fire at smart moments without manual setup
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Customer segmentation goes deeper than basic plan-tier filtering
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Slack integration keeps support teams notified without switching tabs
Cons
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Onboarding flows require more technical setup than most teams expect
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Advanced segmentation and behavioral tracking locked behind higher-tier plans
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Reporting depth feels limited for data-heavy product teams
Pricing
Basic
$32 Per Month
NA
$32 Per month
Spain
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