Loop Email

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Loop Email Evaluation Snapshot

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User RatingNot rated yet
Starting Price$12.5 / user
Free TrialAvailable
Free VersionNo
APINot specified
DeploymentNot specified
HeadquartersUnited Kingdom
✎
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Product Overview

Loop Email Overview

Product description, media, company details, support, training, deployment, customer size, languages, and industries.

About Loop Email

Loop Email is an innovative help desk software designed to streamline customer support and enhance team collaboration. This comprehensive platform offers a suite of tools that facilitate ticket management, team communication, and customer interaction, ensuring that organizations can provide exceptional support to their customers. Loop Email’s user-friendly interface allows support teams to manage and prioritize customer inquiries seamlessly, track ticket status, and respond promptly to requests, enhancing the overall customer experience. The software supports integration with various communication channels, including email, chat, and social media, enabling support teams to engage with customers through their preferred platforms. Additionally, Loop Email includes robust reporting and analytics features, providing insights into support performance, ticket resolution times, and customer satisfaction levels, allowing organizations to optimize their support strategies. With its collaborative features and cloud-based architecture, Loop Email is the ideal solution for businesses seeking to improve their customer support processes, enhance team efficiency, and deliver high-quality service through effective help desk management.
Company Loop Email
Founded 2015
Headquarters United Kingdom
Employees NA

Support

24x7 Support Email Chat Knowledge Base

Training

In-person Live Online Webinar Documentation

Licensing & Deployment

Proprietary iPhone Android

Typical Customers

Self-Employed Small-Business Midsize-Business
Languages Supported 1 language available
English
Industries Served 4 industries available
Advertising & Marketing Financial Services Security & Investigations Wholesale
Category-Based Capabilities

Loop Email Features

Each category combines the selected software category, its category-specific description, and the features assigned to that category.

Email Management Software 24 selected features Open category ↗ ⌄
Email Tracking Contact Management Auto-Responders Signature Management Spam Blocker Email Marketing Customer Segmentation Alerts/Notifications Email Monitoring Chat/Messaging Routing Canned Responses Whitelisting/Blacklisting Search/Filter Drag & Drop Campaign Management Shared Inboxes Inbox Management Response Management Email Templates Queue Management Email Distribution Collaboration Tools Prioritization
Customer Service Software 25 selected features Open category ↗ ⌄
Performance Metrics Appointment Management Real Time Notifications Customer Segmentation Employee Management Queue Management Virtual Assistant Customer History Call Routing SMS Messaging Email Management Voice Mail Call Center Management Knowledge Base Management Multi-Channel Communication Live Chat Activity Tracking Self Service Portal Alerts/Escalation Auto-Responders Support Ticket Management Engagement Tracking Surveys & Feedback Social Media Integration Contact Management
Help Desk Software 26 selected features Open category ↗ ⌄
Automated Routing Call Center Management Real-Time Chat Performance Metrics Customer Database Self Service Portal SLA Management CRM Real Time Notifications Multi-Channel Communication Support Ticket Management Surveys & Feedback Document Storage Social Media Integration Alerts/Escalation Prioritization Workflow Configuration Ticket Management Reporting/Analytics Access Controls/Permissions IT Asset Management Email Management Customer History Interaction Tracking Knowledge Base Management Remote Access/Control
Collaboration Software 25 selected features Open category ↗ ⌄
Project Management Screen Sharing Drag & Drop @mentions Communication Management Discussions/Forums Commenting/Notes File Sharing Real Time Notifications Calendar Management Video Conferencing Chat/Messaging Version Control Task Management Contact Management Document Management Task Progress Tracking Content Management Collaboration Tools Alerts/Notifications Task Scheduling To-Do List Prioritization Tagging Assignment Management
Community Software 26 selected features Open category ↗ ⌄
Group Management Event Management Activity Dashboard Content Management Calendar Management @mentions Ideation Website Management Drag & Drop User Management Feedback Management Membership Management Engagement Tracking Email Management Discussions/Forums Member Directory Activity Tracking Filtering Alerts/Notifications Chat/Messaging Multi-Language Knowledge Base Management Social Media Integration Moderation Communication Management Contact Database
Remote Support Software 17 selected features Open category ↗ ⌄
Session Recording Remote Access/Control Remote Monitoring & Management Unattended Access Access Controls/Permissions Collaboration Tools Surveys & Feedback Reporting/Analytics Real-Time Notifications File Sharing Screen Sharing Session Transfer Diagnostic Tools Chat/Messaging Real-Time Chat Real-Time Monitoring Troubleshooting
Remote Work Software 18 selected features Open category ↗ ⌄
Softphone Video Conferencing Meeting Management Remote Support Communication Management Time Zone Tracking Third-Party Integrations Electronic Signature Live Chat Video Chat Task Management Workflow Management Collaboration Tools Access Controls/Permissions Progress Tracking Employee Activity Monitoring Reporting & Statistics Document Management
Pricing Information

Loop Email Pricing

Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.

Pricing Type Per User
Preferred Currency USD ($)
Free Trial Available
Free Version NA
Payment Frequency Monthly Subscription
Basic
$12.5 Per User

Prices shown are profile information and may not include taxes, regional differences, introductory terms, usage limits, or add-ons. Confirm current plans on the vendor website.

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Frequently Asked Questions

Loop Email FAQs

Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.

Loop Email is an innovative help desk software designed to streamline customer support and enhance team collaboration. This comprehensive platform offers a suite of tools that facilitate ticket management, team communication, and customer interaction, ensuring that organizations can provide exceptional support to their customers. Loop Email’s user-friendly interface allows support teams to manage and prioritize customer inquiries seamlessly, track ticket status, and respond promptly to requests, enhancing the overall customer experience. The software supports integration with various communication channels, including email, chat, and social media, enabling support teams to engage with customers through their preferred platforms. Additionally, Loop Email includes robust reporting and analytics features, providing insights into support performance, ticket resolution times, and customer satisfaction levels, allowing organizations to optimize their support strategies. With its collaborative features and cloud-based architecture, Loop Email is the ideal solution for businesses seeking to improve their customer support processes, enhance team efficiency, and deliver high-quality service through effective help desk management.

  • No, Loop Email does not offer a free version.

  • Yes, Loop Email offers a free trial.

  • No, Credit Card details are not required for the Loop Email trial.

  • Loop Email offers the following pricing plans & packages:

    Basic

    $12.5 Per User

  • Loop Email supports the following payment frequencies:

    • Monthly Subscription

  • No, Loop Email does not offer an API.

  • Loop Email offers support with the following options:
    • 24x7 Support , Email , Chat , Knowledge Base

  • Loop Email offers training with the following options:
    • In-person , Live Online , Webinar , Documentation

  • Loop Email supports the following languages:
    • English

  • Following are the typical users of the Loop Email:
    • Self-Employed , Small-Business , Midsize-Business

  • Loop Email supports the following devices and operating systems:
    • iPhone , Android
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