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Deskero Evaluation Snapshot
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Product Overview
Deskero Overview
Product description, media, company details, support, training, deployment, customer size, languages, and industries.
Support
Training
Licensing & Deployment
Typical Customers
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Category-Based Capabilities
Deskero Features
Each category combines the selected software category, its category-specific description, and the features assigned to that category.
Customer Service Software 25 selected features Open category ↗ ⌄
Performance Metrics
Appointment Management
Real Time Notifications
Customer Segmentation
Employee Management
Queue Management
Virtual Assistant
Customer History
Call Routing
SMS Messaging
Email Management
Voice Mail
Call Center Management
Knowledge Base Management
Multi-Channel Communication
Live Chat
Activity Tracking
Self Service Portal
Alerts/Escalation
Auto-Responders
Support Ticket Management
Engagement Tracking
Surveys & Feedback
Social Media Integration
Contact Management
Help Desk Software 26 selected features Open category ↗ ⌄
Automated Routing
Call Center Management
Real-Time Chat
Performance Metrics
Customer Database
Self Service Portal
SLA Management
CRM
Real Time Notifications
Multi-Channel Communication
Support Ticket Management
Surveys & Feedback
Document Storage
Social Media Integration
Alerts/Escalation
Prioritization
Workflow Configuration
Ticket Management
Reporting/Analytics
Access Controls/Permissions
IT Asset Management
Email Management
Customer History
Interaction Tracking
Knowledge Base Management
Remote Access/Control
Knowledge Base Software 16 selected features Open category ↗ ⌄
Full Text Search
Self Service Portal
SEO Management
Customizable Branding
Feedback Management
Reporting/Analytics
Rich Text Editor
Cataloging/Categorization
Multi-Language
Customizable Templates
Collaboration Tools
User Management
Drag & Drop Editor
Mobile Interface
WYSIWYG Editor
Knowledge Management
IT Ticketing Systems Software 31 selected features Open category ↗ ⌄
Access Controls/Permissions
Activity Dashboard
Alerts/Escalation
Asset Lifecycle Management
Automated Responses
Automated Routing
Change Management
Collaboration Tools
Configurable Workflow
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Help Desk Management
Incident Management
IT Asset Management
Knowledge Base Management
Macros/Templated Responses
Multi-Channel Communication
Multi-Language
Prioritization
Problem Management
Release Management
Reporting/Analytics
Self Service Portal
Service Catalog
Service Reporting
Support Ticket Management
Support Ticket Tracking
Task Management
Pricing Information
Deskero Pricing
Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.
GROW
$9
Per Month
Prices shown are profile information and may not include taxes, regional differences, introductory terms, usage limits, or add-ons. Confirm current plans on the vendor website.
Alternative Products
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Frequently Asked Questions
Deskero FAQs
Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.
Deskero is a modern customer support software offering a unique blend of traditional and innovative support tools. Its standout feature is the integration of social network support, allowing businesses to manage customer interactions on social media platforms alongside traditional channels like email and phone. This omnichannel approach ensures a seamless customer experience. Deskero also offers a customizable ticketing system, streamlining the process of tracking and resolving customer inquiries. The software includes a knowledge base for customer self-service, reducing the support workload. Moreover, Deskero provides detailed analytics, giving businesses insights into customer satisfaction and agent performance. With a focus on simplicity and efficiency, Deskero is ideal for companies looking to enhance their customer support while embracing the digital age.
- No, Deskero does not offer a free version.
- Yes, Deskero offers a free trial.
- No, Credit Card details are not required for the Deskero trial.
-
Deskero offers the following pricing plans & packages:
GROW
$9 Per Month
-
Deskero supports the following payment frequencies:
- Annual Subscription , Monthly Payment
- Yes, Deskero offers an API.
-
Deskero offers support with the following options:
- 24x7 Support , Email , Phone , Chat , Knowledge Base
-
Deskero offers training with the following options:
- In-person , Live Online , Documentation
-
Deskero supports the following languages:
- Arabic , Chinese , English , French , German , Italian , Portuguese , Russian , Spanish
-
Following are the typical users of the Deskero:
- Self-Employed , Small-Business , Midsize-Business , Large-Enterprise-Business
-
Deskero supports the following deployment:
- Cloud Hosted , On-Premise
-
Deskero supports the following devices and operating systems:
- Web-Based , iPhone , Android , Windows , Mac , Linux
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Product Comparisons
Deskero Comparisons
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