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K-12 Help Desk Software & K-12 Asset Management

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Incident IQ Overview

Incident IQ is a powerful software solution developed to streamline IT support and asset management in educational institutions. It serves as a central hub for managing and resolving technology-related issues, making the lives of IT professionals and educators easier. With Incident IQ, schools can efficiently track and categorize support requests, assign tasks to the appropriate personnel, and monitor progress in real-time. It also includes a robust asset management system that helps institutions keep track of their technology inventory, warranties, and maintenance schedules. The user-friendly interface and customizable workflows make it easy for schools to adapt the software to their unique needs. In the fast-paced world of educational technology, Incident IQ stands out as an essential tool for maintaining a smooth and efficient IT environment in schools.

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Incident IQ Screenshot & Video

Contact Details

  • Vendor Name Incident IQ
  • Founded -
  • Location United States
  • Employees 101-500

Support

  • 24x7 Support 24x7 Support
  • Email Email
  • Phone Phone
  • Chat Chat
  • Knowledge Base Knowledge Base

Training

  • In-person In-person
  • Webinar Webinar
  • Documentation Documentation

Licensing & Deployment

  • Open Source Open Source
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based
  • iPhone iPhone
  • Android Android

Typical Customers

  • Small-Business Small-Business

Languages Supported

English

Industries

Information Services, Information Technology & Services

Incident IQ Features

  • Cafeteria Management
  • Assessment Management
  • Bookstore Management
  • Student Management
  • Role-Based Permissions
  • Special Education
  • Calendar Management
  • Attendance Tracking
  • Online Payments
  • K-12
  • Records Management
  • Learning Management
  • Document Management
  • Faculty/Staff Management
  • Alerts/Notifications
  • Attendance Management
  • Progress Reports
  • Electronic Payments
  • Class Scheduling
  • Library Management
  • Higher Education
  • Self Service Portal
  • Registration Management
  • Financial Management
  • Facility Management
  • Student Information/Records
  • Curriculum Management
  • Reporting/Analytics
  • Enrollments/Onboarding
  • Admissions Management
  • Parent/Student Portal
  • Assignment Management

Incident IQ Pricing

Pricing Type

  • Pricing Type Contact Vendor

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • NA
Pricing Page  

Incident IQ FAQs

  • No, Incident IQ does not offer a free version.

  • No, Incident IQ does not offer any free trial.

  • No, Credit Card details are not required for the Incident IQ trial.

  • Yes, Incident IQ offers an API.

  • Incident IQ offers support with the following options:
    • 24x7 Support , Email , Phone , Chat , Knowledge Base

  • Incident IQ offers training with the following options:
    • In-person , Webinar , Documentation

  • Incident IQ supports the following languages:
    • English

  • Following are the typical users of the Incident IQ:
    • Small-Business

  • Incident IQ supports the following deployment:
    • Cloud Hosted

  • Incident IQ supports the following devices and operating systems:
    • Web-Based , iPhone , Android