Best Customer Engagement Software for Mac

Forumbee is a dynamic and user-friendly software designed for creating and managing online communities. It stands out with its intuitive design, making it easy for users to navigate and participate in discussions. This platform is versatile, catering to a wide range of communities, from corporate groups to special interest forums. Forumbee allows for rich customization, enabling administrators to ... Read more about Forumbee

Hivebrite is a versatile community engagement platform designed to connect and empower communities. With a user-friendly interface, it facilitates seamless communication and collaboration among members. The platform supports customizable member profiles, enabling users to showcase their expertise and interests. Hivebrite's event management tools simplify the planning and execution of community eve... Read more about Hivebrite

TINT Virtual Try-On Platform is a cutting-edge Augmented Reality (AR) Software designed to transform the online shopping experience by allowing customers to virtually try on products before making a purchase. It offers a comprehensive platform for integrating AR try-on features into e-commerce websites and mobile applications, ensuring that businesses can provide an interactive and immersive shopp... Read more about TINT Virtual Try-On Platform

SurveyLab is a professional survey software that caters to creating, sending, and analyzing online surveys. Its user-friendly interface allows for easy crafting of surveys, tailored to specific needs. The tool supports various question types, including multiple-choice and open-ended, enhancing survey versatility. Real-time results tracking is a key feature, providing instant insights into responde... Read more about SurveyLab

Trengo is a cutting-edge customer service platform designed to streamline service operations for businesses of all sizes. Its standout feature is the unified inbox, which brings together issues from various channels like email, social media, live chat, and WhatsApp into one central location. This integration enables teams to respond more quickly and efficiently to customer inquiries. Trengo also o... Read more about Trengo

Dubb is an all-in-one video marketing software designed to help businesses create, share, and track videos to engage audiences and boost conversions. The platform provides a suite of tools for creating high-quality videos, from personalized video messages to product demos, customer testimonials, and educational content. Dubb’s easy-to-use video editor enables users to add annotations, calls to a... Read more about Dubb

SurveySensum is a customer feedback platform that helps businesses gather insights from their customers. They offer a variety of services, including consulting, survey creation, and data analysis. They work with businesses of all sizes and in a variety of industries. We are a team of enthusiasts who can take your feedback process from measurement to ACTIONABILITY. Read more about SurveySensum

GenAI Chatbot for eCommerce: The elsAI GenAI Chatbot enhances customer engagement by delivering personalized, conversational experiences across various touchpoints. It analyzes customer behavior to provide tailored recommendations, proactive support, and real-time responses, keeping customers engaged and improving overall satisfaction. The software integrates seamlessly with CRM systems, helpin... Read more about elsAi Chatbot

FreeAgent CRM is a modern, cloud-based customer relationship management solution tailored for small and medium-sized businesses seeking to enhance customer engagement and streamline sales processes. Its standout features include a highly customizable interface, enabling users to tailor the CRM solution to their specific business needs. FreeAgent CRM excels in automating sales workflows, managing c... Read more about FreeAgent CRM

Convoso is a cloud-based call center solution designed to enhance outbound sales and lead generation. It offers an auto-dialer feature, streamlining the calling process. The software includes interactive voice response (IVR) systems for efficient call routing. Convoso supports real-time reporting and analytics, providing valuable insights into call operations. The tool is equipped with call record... Read more about Convoso

Desku.io is an innovative customer support and engagement platform tailored for e-commerce businesses. It excels in streamlining communication by integrating various channels like email, chat, and social media into one cohesive dashboard. A standout feature is its AI-powered chatbot, which provides instant responses and enhances customer interaction. The software also offers effective ticket manag... Read more about Desku.io

The advantage is that all Upnify users can use that information to make reports, campaigns, contracts and quotes, as well as organize their agenda or activities that allow them to explore new opportunities at any time and from wherever they are, and get more sales. Upnify® Suite is integrated with the most advanced artificial intelligence providers, allowing you to save time and refine the autom... Read more about UPNIFY CRM

Merchant Centric is a powerful review management software designed to help businesses monitor and enhance their online reputation. The platform provides tools for collecting, managing, and responding to customer reviews across multiple channels, including Google, Yelp, and social media. With its user-friendly dashboard, organizations can track their review ratings, identify trends, and gain insigh... Read more about Merchant Centric

Pipedrive is an outstanding CRM software designed to simplify and optimize sales processes for businesses. Its straightforward interface helps teams manage leads and deals efficiently. The software enables users to track communication, set reminders, and prioritize tasks, ensuring that opportunities are not missed. Pipedrive's visual sales pipeline provides a clear overview of deals, making it ea... Read more about Pipedrive

Moveo.ΑΙ is a conversational AI platform that enhances customer service operations and improves customer experiences. The platform is powered by proprietary Large Language Models (LLMs), ensuring unparalleled data security and reliability. These LLMs are fine-tuned specifically on business conversations, surpassing third-party models like GPT-4 in speed (5x faster responses) while significantly ... Read more about Moveo.AI

SmatBot is an innovative chatbot platform that streamlines customer interactions and automates various business processes. It's known for its user-friendly chatbot builder, allowing businesses to create custom bots without the need for coding skills. The software excels in its AI-powered capabilities, enabling the chatbots to learn and adapt to user inquiries, ensuring more natural and effective c... Read more about SmatBot

RepairQ is a robust customer relationship management (CRM) solution designed specifically for repair shops. It streamlines operations by offering features such as inventory management, sales tracking, and customer communication tools. With an intuitive interface, RepairQ enables users to manage customer interactions effortlessly, ensuring a high level of service. The software provides detailed ana... Read more about RepairQ

iNexus is a comprehensive call center software designed to optimize customer service operations and improve communication efficiency. This platform offers tools for managing inbound and outbound calls, tracking performance metrics, and ensuring quality assurance. With its advanced routing capabilities, iNexus directs calls to the most suitable agents based on skill sets and availability, enhancing... Read more about iNexus

Maslo is a gamification software that helps businesses enhance employee engagement, motivation, and productivity by turning everyday work tasks into fun, interactive challenges. With Maslo, organizations can implement game mechanics such as point systems, leaderboards, badges, and rewards to incentivize employees and foster a sense of friendly competition. The platform is highly customizable, allo... Read more about Maslo

Flyx is a customer loyalty software that helps businesses build and maintain strong relationships with their customers by offering personalized rewards and incentives. Designed to enhance customer retention and engagement, Flyx allows businesses to create custom loyalty programs that reward customers for repeat purchases, referrals, and other actions that contribute to brand loyalty. The platform ... Read more about Flyx

WORTAL CRM is customer relationship management (CRM) software that helps businesses to streamline their customer management process. WORTAL CRM is efficient, scalable and powerful software which helps to increase efficiency, drive growth, and improve customer satisfaction. It can be customised as per the needs by small business, medium and large enterprises. Read more about Wortal CRM

SCRM Champion is a leading platform for social customer relationship management (SCRM), specializing in private domain marketing. It offers tools for unified social messaging, automated replies, AI translation, lead tagging and analysis, and multi-platform account management, all while ensuring management visibility and privacy control. Designed to optimize customer engagement and streamline mark... Read more about SCRM Champion

SankeyJourney is a diagram software specifically designed to create complex Sankey diagrams, which are useful for visualizing data flows and relationships within systems. Ideal for engineers, analysts, and data scientists, SankeyJourney provides intuitive tools to build and customize diagrams with ease. The software supports a variety of data inputs, allowing users to depict resource flows, energy... Read more about SankeyJourney