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Best Contact Center Software for Small Businesses (Free & Paid) - Page 7

Running a small business comes with unique challenges, including tight budgets and limited resources. That’s why choosing the right contact center software can significantly improve your workflow and help you compete more effectively. Here, we feature the top contact center software solutions designed for small businesses—offering affordable pricing, user-friendly interfaces, and scalable features that grow alongside your company.
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★★★★★4.7 average rating from 329 reviews
Last Updated: September 11, 2026
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List of Top Best Contact Center Software for Small Businesses - Page 7

Continue with products 151–175. Review each product’s overview, then open available tabs for buyer fit, use cases, features, integrations, pros and cons, and pricing.

Contact Center Software for Small Businesses Products 151–175

Use search, filters, and available product tabs to evaluate the next 25 listings in this category.

25 products shown
#151
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Overview

Sharpen is a versatile IVR (Interactive Voice Response) software designed to enhance customer service by automating call routing and interactions. The platform provides tools for creating customized call flows, allowing businesses to route calls to the appropriate departments or...

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Free TrialNA Starting Price$139 Per feautre HeadquartersUnited States
#152
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Overview

ZIWO is a comprehensive call center software offering businesses a cloudbased solution to manage and enhance customer interactions. Known for its simplicity and ease of use, ZIWO supports inbound and outbound calling, realtime monitoring, and detailed analytics to boost productiv...

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Free TrialAvailable Starting Price$40 Per month HeadquartersUnited States

Overview

Local Measure is a customer experience software designed to help businesses enhance customer engagement and improve the in-store or on-site experience. This software enables businesses to collect real-time feedback from customers via surveys, social media interactions, and other...

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Free TrialAvailable Starting Price$1 Per feautre HeadquartersUnited States

Overview

Liberty Converse is a call center software solution designed to improve customer support and enhance communication. The platform offers a range of features for managing inbound and outbound calls, including automatic call routing, call queuing, and interactive voice response (IVR...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited Kingdom
#155
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Overview

Pypestream is a cutting-edge artificial intelligence software that enables businesses to enhance customer engagement through automated conversations and messaging. This AI-driven platform integrates with various communication channels, such as SMS, email, web chat, and social med...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#156

The AI-driven communication platform for staffing and sales.

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Overview

Ringover is a cloud-based phone system designed for businesses seeking effective communication solutions. It offers features like call forwarding, ensuring calls are never missed. Ringover provides a unique feature of integrating with CRM systems, streamlining customer data manag...

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Free Trial7 Days Starting Price$21 Per month HeadquartersUnited States
#157
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Overview

Dezide is an innovative call center software solution designed to improve the efficiency of customer service operations. It offers features like intelligent routing, automated workflows, and real-time analytics, helping call center agents manage inquiries quickly and effectively....

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Free TrialNA Starting Price€49 Per feautre HeadquartersDenmark
#158
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Overview

LiveOps is a leading call center software designed to empower organizations with a flexible and scalable solution for customer engagement. This innovative platform enables businesses to manage customer interactions across various channels, including voice, chat, and email, provid...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#159
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Overview

LeadDesk is a powerful telemarketing software designed to enhance the efficiency and effectiveness of sales teams. This software provides a comprehensive platform for managing outbound calls, tracking leads, and analyzing performance metrics. With its user-friendly interface, Lea...

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Free TrialAvailable Starting Price€99 Per feautre HeadquartersFinland
#160
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Overview

CloudCall is an advanced help desk software designed to enhance customer service through integrated communication tools. This platform provides comprehensive solutions for managing customer inquiries, tracking support tickets, and improving team collaboration seamlessly. With its...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersUnited Kingdom
#161
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Overview

AireContact is an advanced call center software designed to streamline communication and enhance customer service for businesses across various industries. This platform provides comprehensive tools for managing inbound and outbound calls, tracking agent performance, and analyzin...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#163

Observe.AI

🏆 SW Recommended
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Overview

Observe.AI is a call center software powered by artificial intelligence, designed to enhance the performance and efficiency of customer service teams. The software leverages AI-driven analytics to evaluate call quality, identify customer sentiment, and track agent performance. Ob...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#164
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Overview

Cresta is an AI-driven sales enablement software designed to empower sales teams with real-time coaching, insights, and support during customer interactions. By analyzing conversations and identifying successful sales techniques, Cresta provides agents with actionable guidance, h...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#165
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Overview

Daktela is a robust call center software that helps businesses improve customer service and optimize support operations. It provides automated call routing, real-time reporting, and powerful analytics, enabling businesses to deliver effective customer experiences. Daktela support...

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Free TrialAvailable Starting Price€86 Per user HeadquartersNA
#166
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Overview

iotum is a telemedicine software that enables healthcare professionals to conduct remote consultations with patients via video calls and messaging. With iotum, medical providers can offer virtual care to patients who may not be able to visit the clinic in person, ensuring that ca...

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Free TrialAvailable Starting Price$14.99 Per user HeadquartersUnited States
#167
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Overview

One Cloud is a state-of-the-art contact center software designed to revolutionize customer service operations by providing a unified, cloud-based platform for managing all customer interactions. It offers a comprehensive suite of tools for handling inbound and outbound calls, liv...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited Kingdom
#168
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Overview

Cyara is an advanced customer experience software designed to optimize the performance of customer engagement channels. This platform provides comprehensive tools for testing, monitoring, and analyzing customer interactions across various platforms. Users can easily access real-t...

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Free TrialNA Starting Price$0.01 Per user HeadquartersUnited States
#169
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Overview

CloudAgent is an advanced auto-dialer software designed to help call centers and telemarketing teams manage outbound calling campaigns more efficiently. The platform offers tools for automated dialing, call tracking, and real-time monitoring, enabling agents to connect with more...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersUnited States
#170

Cloud Communication Platform

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Overview

MSG91 is contact center software that helps businesses manage customer conversations across WhatsApp, Instagram, Facebook Messenger, Email, Live Chat, and other channels. Its unified inbox, AI-powered automation, conversation routing, team collaboration, and analytics help suppor...

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Free TrialNA Starting Price$40 Per month HeadquartersIndia
#171
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Overview

Diabolocom is an advanced call center software designed to enhance customer service and streamline communication processes for businesses of all sizes. It offers a comprehensive platform for managing inbound and outbound calls, supporting multiple communication channels such as v...

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Free TrialNA Starting Price€30 Per month HeadquartersFrance
#172
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Overview

Intradiem is a leading call center software designed to optimize workforce management and enhance operational efficiency. This platform provides comprehensive tools for real-time monitoring, performance analytics, and workforce automation, enabling organizations to streamline the...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersUnited States
#173
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Overview

PBXware is a powerful call center software that offers comprehensive solutions for managing customer interactions and improving communication efficiency. Designed with scalability in mind, PBXware caters to businesses of all sizes, providing tools for managing inbound and outboun...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited Kingdom

Overview

Omnichannel Contact Center is a robust call center software designed to help businesses manage their customer interactions across multiple channels effectively. This platform provides comprehensive tools for call management, live chat, email support, and social media engagement,...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersSpain
#175

AI Powered Contact Center & Cloud Telephony Solutions

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Overview

Ozonetel is a cloud-based contact center software designed for businesses of all sizes. It offers a comprehensive suite of tools for effective customer communication. Key features include an automatic call distributor (ACD) for efficient call routing, and interactive voice respon...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersUnited States

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