Dezide
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Dezide Evaluation Snapshot
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Product Overview
Dezide Overview
Product description, media, company details, support, training, deployment, customer size, languages, and industries.
Support
Training
Licensing & Deployment
Typical Customers
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Category-Based Capabilities
Dezide Features
Each category combines the selected software category, its category-specific description, and the features assigned to that category.
Knowledge Management Software 26 selected features Open category ↗ ⌄
Cataloging/Categorization
Knowledge Base Management
Single Sign On
Communication Management
SSL Security
Text Editing
Activity Tracking
Social Media Integration
Access Controls/Permissions
Decision Support
Document Management
Collaboration Tools
Drag & Drop
Live Chat
Surveys & Feedback
Self Service Portal
Alerts/Notifications
Full Text Search
Commenting/Notes
Discussions/Forums
Tagging
Widgets
Content Management
Content Library
Multi-Language
Calendar Management
Call Center Software 30 selected features Open category ↗ ⌄
Call Recording
Computer Telephony Integration
Call Routing
Call Monitoring
Call Logging
Call Center Management
Activity Dashboard
Call Tracking
Callback Scheduling
Progressive Dialer
Manual Dialer
Call Transfer
Voice Mail
Contact Management
Inbound Call Center
Chat/Messaging
Outbound Call Center
Alerts/Escalation
CRM
Multi-Channel Communication
IVR/Voice Recognition
Call Scripting
Caller ID
Automatic Call Distribution
Queue Management
Call Reporting
Auto-Dialer
Blended Call Center
Predictive Dialer
Interaction Tracking
Contact Center Software 11 selected features Open category ↗ ⌄
Automated Routing
Quality Management
Queue Management
IVR/Voice Recognition
Computer Telephony Integration
Collaboration Tools
Agent Interface
Chatbot
Auto-Dialer
Reporting/Analytics
Workforce Management
IT Ticketing Systems Software 32 selected features Open category ↗ ⌄
Access Controls/Permissions
Activity Dashboard
Alerts/Escalation
Asset Lifecycle Management
Automated Responses
Automated Routing
Change Management
Collaboration Tools
Configurable Workflow
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Help Desk Management
Incident Management
IT Asset Management
Knowledge Base Management
Macros/Templated Responses
Multi-Channel Communication
Multi-Language
Prioritization
Problem Management
Release Management
Reporting/Analytics
Self Service Portal
Service Catalog
Service Reporting
Support Ticket Management
Support Ticket Tracking
Task Management
Artificial Intelligence
Pricing Information
Dezide Pricing
Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.
Basic
€49
Per Feature
Prices shown are profile information and may not include taxes, regional differences, introductory terms, usage limits, or add-ons. Confirm current plans on the vendor website.
Alternative Products
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Frequently Asked Questions
Dezide FAQs
Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.
Dezide is an innovative call center software solution designed to improve the efficiency of customer service operations. It offers features like intelligent routing, automated workflows, and real-time analytics, helping call center agents manage inquiries quickly and effectively. Dezide’s AI-powered decision support system assists agents by providing relevant solutions during calls, ensuring faster problem resolution and improved customer satisfaction. The software integrates with existing CRM and ticketing systems, streamlining operations and reducing response times. With its easy-to-use interface and advanced functionality, Dezide is ideal for businesses looking to enhance their call center operations and deliver superior customer service.
- No, Dezide does not offer a free version.
- Yes, Dezide offers a free trial.
- No, Credit Card details are not required for the Dezide trial.
-
Dezide offers the following pricing plans & packages:
Basic
€49 Per Feature
- No, Dezide does not offer an API.
-
Dezide offers support with the following options:
- Email , Phone , Knowledge Base , FAQs/Forum
-
Dezide supports the following languages:
- English
-
Following are the typical users of the Dezide:
- Self-Employed , Small-Business , Midsize-Business
-
Dezide supports the following deployment:
- Cloud Hosted , On-Premise
-
Dezide supports the following devices and operating systems:
- Web-Based , Windows , Linux
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