CloudAgent

Claim Profile

Explore product information, features, pricing, and buyer feedback.

No approved reviews yet. Be the first to review
Visit Website Write a Review
Decision Snapshot

CloudAgent Evaluation Snapshot

Review the most important product facts, official access information, and SoftwareWorld’s page-level trust standards in one place.

User RatingNot rated yet
Starting PriceContact Vendor
Free TrialAvailable
Free VersionNo
APINot specified
DeploymentCloud Hosted
HeadquartersUnited States
Buyer Contribution

Your CloudAgent experience can help other buyers

Used CloudAgent? Share an honest review about usability, features, support, and overall experience. Your feedback can help other buyers evaluate the product with greater confidence.

Reviews are published after SoftwareWorld moderation.

Write a Review
Trust & Transparency

Why Buyers Can Trust This Page

Structured Product Information

Consistent buyer-focused fields make software profiles easier to evaluate.

Clear Sponsored Disclosure

Paid placements are labeled and separated from product facts and reviews.

Editorial Independence

Sponsored participation does not influence SoftwareWorld's editorial assessment.

Data Transparency

Pricing and availability can change, so current details should be confirmed with the vendor.

Product Overview

CloudAgent Overview

Product description, media, company details, support, training, deployment, customer size, languages, and industries.

About CloudAgent

CloudAgent is an advanced auto-dialer software designed to help call centers and telemarketing teams manage outbound calling campaigns more efficiently. The platform offers tools for automated dialing, call tracking, and real-time monitoring, enabling agents to connect with more prospects and reduce wait times between calls. CloudAgent integrates with customer relationship management (CRM) systems, allowing teams to manage lead data, track call outcomes, and schedule follow-ups seamlessly. The software’s reporting and analytics features provide insights into agent performance, call success rates, and campaign outcomes, helping businesses optimize their calling strategies. With its cloud-based infrastructure and easy-to-use interface, CloudAgent helps businesses improve call center productivity and enhance customer engagement.
Company Ozonetel Communications
Founded 2007
Headquarters United States
Employees NA

Support

24x7 Support Phone

Training

Live Online Documentation

Licensing & Deployment

Proprietary Cloud Hosted Web-Based

Typical Customers

Self-Employed Small-Business Midsize-Business
Languages Supported 1 language available
English
Industries Served 5 industries available
Automotive Financial Services Hospitality Information Technology & Services Retail
Category-Based Capabilities

CloudAgent Features

Each category combines the selected software category, its category-specific description, and the features assigned to that category.

Call Center Software 30 selected features Open category ↗
Call Recording Computer Telephony Integration Call Routing Call Monitoring Call Logging Call Center Management Activity Dashboard Call Tracking Callback Scheduling Progressive Dialer Manual Dialer Call Transfer Voice Mail Contact Management Inbound Call Center Chat/Messaging Outbound Call Center Alerts/Escalation CRM Multi-Channel Communication IVR/Voice Recognition Call Scripting Caller ID Automatic Call Distribution Queue Management Call Reporting Auto-Dialer Blended Call Center Predictive Dialer Interaction Tracking
Auto Dialer Software 17 selected features Open category ↗
Progressive Dialer Power Dialer Computer Telephony Integration Preview Dialer IVR/Voice Recognition Automatic Call Distribution Campaign Management Call Scripting Call Routing Voice Mail Call Recording Call Transfer Caller ID Predictive Dialer Call Center Management Reporting/Analytics Call Monitoring
Contact Center Software 11 selected features Open category ↗
Automated Routing Quality Management Queue Management IVR/Voice Recognition Computer Telephony Integration Collaboration Tools Agent Interface Chatbot Auto-Dialer Reporting/Analytics Workforce Management
IVR Software 23 selected features Open category ↗
Call Center Management Call Routing Voice Mail Text to Speech Call Recording Call Logging Survey/Poll Management Callback Scheduling Phone Key Input Reporting & Statistics IVR/Voice Recognition Caller ID Campaign Management Call Disposition Call Monitoring Auto-Dialer Multi-Channel Communication Multiple Scripts Automatic Call Distribution Computer Telephony Integration Voice Customization Real-Time Monitoring Pre-recorded Messages
Predictive Dialer Software 20 selected features Open category ↗
Lead Management Call Monitoring Contact Management List Management Campaign Management Automatic Call Distribution Call Scheduling Call Routing Predictive Dialer Call Center Management Real-Time Reporting Call Transfer Campaign Specific Caller ID FCC Compliance Call Reporting Interaction Tracking Computer Telephony Integration Reporting/Analytics Call Recording FTC Compliance
Telephony Software 14 selected features Open category ↗
Call Center Management Call Transfer Computer Telephony Integration VoIP Voice Mail Reporting/Analytics Caller ID Call Monitoring Call Recording Multi-Channel Communication Auto-Dialer IVR/Voice Recognition Call Routing Automatic Call Distribution
VoIP Software 17 selected features Open category ↗
IVR/Voice Recognition Call Screening Caller ID Call Routing Call Monitoring Contact Management SIP Trunking Computer Telephony Integration Call Recording Call Center Management Call Transfer Reporting & Statistics Auto-Dialer Automatic Call Distribution Mobile Access Voice Mail Call Tracking
Pricing Information

CloudAgent Pricing

Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.

Pricing Type Contact Vendor
Preferred Currency USD ($)
Free Trial Available
Free Version NA
Payment Frequency Monthly Subscription
Alternative Products

Top CloudAgent Alternatives

Explore leading products commonly evaluated alongside CloudAgent.

View All CloudAgent Alternatives ↗
Frequently Asked Questions

CloudAgent FAQs

Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.

CloudAgent is an advanced auto-dialer software designed to help call centers and telemarketing teams manage outbound calling campaigns more efficiently. The platform offers tools for automated dialing, call tracking, and real-time monitoring, enabling agents to connect with more prospects and reduce wait times between calls. CloudAgent integrates with customer relationship management (CRM) systems, allowing teams to manage lead data, track call outcomes, and schedule follow-ups seamlessly. The software’s reporting and analytics features provide insights into agent performance, call success rates, and campaign outcomes, helping businesses optimize their calling strategies. With its cloud-based infrastructure and easy-to-use interface, CloudAgent helps businesses improve call center productivity and enhance customer engagement.

  • No, CloudAgent does not offer a free version.

  • Yes, CloudAgent offers a free trial.

  • No, Credit Card details are not required for the CloudAgent trial.

  • CloudAgent supports the following payment frequencies:

    • Monthly Subscription

  • No, CloudAgent does not offer an API.

  • CloudAgent offers support with the following options:
    • 24x7 Support , Phone

  • CloudAgent offers training with the following options:
    • Live Online , Documentation

  • CloudAgent supports the following languages:
    • English

  • Following are the typical users of the CloudAgent:
    • Self-Employed , Small-Business , Midsize-Business

  • CloudAgent supports the following deployment:
    • Cloud Hosted

  • CloudAgent supports the following devices and operating systems:
    • Web-Based
Are you an authorized CloudAgent representative?

Claim this profile with an official business email to request management access. Public product information and approved reviews remain available before the profile is claimed.

Write a Review Visit Website ↗
Get Expert Help