Last Updated: July 15, 2025
IT Ticketing System, ITSM, and Help Desk Software for both On-Premise and in the Cloud.
BOSSDesk is a user-friendly software solution designed to streamline IT service management for businesses. It serves as a centralized platform for efficiently handling customer requests, incidents, and problems. With BOSSDesk, organizations can easily organize and prioritize service tickets, ensuring timely resolution and improved customer satisfaction. The software offers a self-service portal fo... Read more about BOSSDesk
Canfigure is a specialized help desk software designed to streamline customer support operations for organizations. This platform provides tools for managing support tickets, tracking customer inquiries, and facilitating communication between support teams and customers. With Canfigure, users can easily categorize and prioritize tickets, ensuring prompt resolution of issues. The software includes ... Read more about Canfigure
Asset Intelligence, Reimagined
EZOfficeInventory is a game-changing asset management tool that can transform the way you handle business resources. It allows seamless tracking of equipment and tools to monitor them effortlessly. This intuitive platform provides a centralized space that can offer real-time insights, empowering informed decision-making. EZOfficeInventory doesn't just provide a solution; it enables collaboration b... Read more about EZO
Modernize your service management instantly
Freshservice is a dynamic platform designed to streamline and enhance your IT service management. It can allow you to automate tedious tasks for efficient issue resolution. It enables seamless collaboration among team members to foster a productive work environment. This platform provides a user-friendly interface so users can easily navigate and access the tool. Freshservice offers customizable f... Read more about Freshservice
Intelligent Service Management is a comprehensive help desk software that simplifies and automates IT service management processes. It provides an all-in-one platform for incident tracking, service request management, and problem resolution, ensuring that IT support teams can handle issues efficiently. With a user-friendly interface, this software allows for streamlined ticketing, task prioritizat... Read more about Intelligent Service Management
Best Ticketing Software for Help Desks
Issuetrak is a versatile issue tracking and management software designed to streamline the process of handling customer complaints, support tickets, and internal workflow tasks. Its core functionality includes creating, assigning, and tracking issues with ease. Users can categorize and prioritize tasks, ensuring important issues get addressed promptly. The software also offers customizable forms a... Read more about Issuetrak
Enterprise-grade PSA and ITSM platform, handcrafted for modern MSPs
ManageEngine ServiceDesk Plus MSP is an IT service management software specifically designed for managed service providers (MSPs). This platform enables MSPs to manage multiple clients with distinct service desks, streamline ticketing processes, and ensure efficient service delivery. It includes features such as incident management, problem resolution, asset tracking, and contract management, help... Read more about ManageEngine ServiceDesk Plus MSP
Motadata ServiceOps is a robust IT Service Management (ITSM) software designed to streamline and optimize IT operations within organizations of all sizes. With its comprehensive suite of tools, ServiceOps facilitates efficient incident management, problem resolution, and change management, ensuring minimal downtime and enhanced service quality. The software features a user-friendly ticketing syste... Read more about Motadata ServiceOps
Neoforce is a service desk software designed to help businesses efficiently manage customer support requests and resolve technical issues. The platform offers features for ticket management, incident tracking, and service request automation, ensuring that customer inquiries are addressed quickly and effectively. Neoforce includes a knowledge base, enabling both customers and support agents to acce... Read more about Neoforce
SmartITSM is IT service management software designed to streamline IT operations, automate workflows, and improve service delivery for organizations. The platform includes modules for incident management, change management, asset management, and service requests, helping IT teams deliver efficient and organized support. SmartITSM’s automation features reduce response times by routing tickets to ... Read more about SmartITSM
Top IT Service Management Platform
TOPdesk is a versatile service management software designed to enhance the efficiency of IT, facility, and service desks in organizations. Its strength lies in its incident and request management features, streamlining the process of handling and resolving user queries and issues. TOPdesk facilitates effective asset management, ensuring a comprehensive overview and maintenance of organizational re... Read more about TOPdesk
Virima is a sophisticated IT Asset Management (ITAM) Software designed to help organizations efficiently track, manage, and optimize their IT assets throughout their lifecycle, ensuring enhanced operational efficiency, cost savings, and compliance. This comprehensive platform offers a wide range of features, including asset inventory management, lifecycle tracking, software license management, pro... Read more about Virima
Xurrent is a versatile project management software designed to help businesses plan, execute, and track projects from start to finish. The platform offers tools for task management, team collaboration, time tracking, and resource allocation, ensuring that projects stay on schedule and within budget. Xurrent’s intuitive interface allows users to create project timelines, assign tasks, and monitor... Read more about Xurrent
Yes! Depending on the product, you may find:
These no-cost or low-cost alternatives can be ideal for startups and small businesses with budget constraints, but often come with feature limitations or usage caps. Always check each option’s details to ensure it fits your specific needs.