Top NetZoom Alternatives & Competitors

Finding the right software for your business can be challenging, and while NetZoom is a popular choice, it may not be the perfect fit for everyone. If you're exploring NetZoom alternatives, you're in the right place. We’ve compiled a list of the top competitors that offer similar features, pricing, and benefits. Compare the best alternatives to NetZoom and discover the ideal solution tailored to your needs.

NetZoom is also listed in these categories:

Last Updated: July 15, 2025

All Competitors and Alternatives to NetZoom

BOSSDesk

IT Ticketing System, ITSM, and Help Desk Software for both On-Premise and in the Cloud.

BOSSDesk is a user-friendly software solution designed to streamline IT service management for businesses. It serves as a centralized platform for efficiently handling customer requests, incidents, and problems. With BOSSDesk, organizations can easily organize and prioritize service tickets, ensuring timely resolution and improved customer satisfaction. The software offers a self-service portal fo... Read more about BOSSDesk

Free Trial

Available

Pricing Type

$19 Per month

Location

United States

Canfigure is a specialized help desk software designed to streamline customer support operations for organizations. This platform provides tools for managing support tickets, tracking customer inquiries, and facilitating communication between support teams and customers. With Canfigure, users can easily categorize and prioritize tickets, ensuring prompt resolution of issues. The software includes ... Read more about Canfigure

Free Trial

Available

Pricing Type

$2000 Per feautre

Location

New Zealand

EZO

Asset Intelligence, Reimagined

EZOfficeInventory is a game-changing asset management tool that can transform the way you handle business resources. It allows seamless tracking of equipment and tools to monitor them effortlessly. This intuitive platform provides a centralized space that can offer real-time insights, empowering informed decision-making. EZOfficeInventory doesn't just provide a solution; it enables collaboration b... Read more about EZO

Free Trial

15 Days

Pricing Type

$40 Per month

Location

United States

Freshservice

Modernize your service management instantly

Freshservice is a dynamic platform designed to streamline and enhance your IT service management. It can allow you to automate tedious tasks for efficient issue resolution. It enables seamless collaboration among team members to foster a productive work environment. This platform provides a user-friendly interface so users can easily navigate and access the tool. Freshservice offers customizable f... Read more about Freshservice

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

Intelligent Service Management is a comprehensive help desk software that simplifies and automates IT service management processes. It provides an all-in-one platform for incident tracking, service request management, and problem resolution, ensuring that IT support teams can handle issues efficiently. With a user-friendly interface, this software allows for streamlined ticketing, task prioritizat... Read more about Intelligent Service Management

Free Trial

Available

Pricing Type

Contact Vendor

Location

United States

Issuetrak

Best Ticketing Software for Help Desks

Issuetrak is a versatile issue tracking and management software designed to streamline the process of handling customer complaints, support tickets, and internal workflow tasks. Its core functionality includes creating, assigning, and tracking issues with ease. Users can categorize and prioritize tasks, ensuring important issues get addressed promptly. The software also offers customizable forms a... Read more about Issuetrak

Free Trial

14 Days

Pricing Type

$26 Per month

Location

United States

ManageEngine ServiceDesk Plus MSP

Enterprise-grade PSA and ITSM platform, handcrafted for modern MSPs

ManageEngine ServiceDesk Plus MSP is an IT service management software specifically designed for managed service providers (MSPs). This platform enables MSPs to manage multiple clients with distinct service desks, streamline ticketing processes, and ensure efficient service delivery. It includes features such as incident management, problem resolution, asset tracking, and contract management, help... Read more about ManageEngine ServiceDesk Plus MSP

Free Trial

Available

Pricing Type

Contact Vendor

Location

United States

Motadata ServiceOps is a robust IT Service Management (ITSM) software designed to streamline and optimize IT operations within organizations of all sizes. With its comprehensive suite of tools, ServiceOps facilitates efficient incident management, problem resolution, and change management, ensuring minimal downtime and enhanced service quality. The software features a user-friendly ticketing syste... Read more about Motadata ServiceOps

Free Trial

Available

Pricing Type

Contact Vendor

Location

India

Alloy Navigator

Automate your IT Service & Asset Management

Alloy Navigator is an all-encompassing IT Service and Asset Management solution, designed for medium to large-sized organizations. Its strength lies in offering a complete view of IT operations, combining service management with asset management. The software's flexibility is notable, allowing customization to fit unique business processes. Alloy Navigator excels in workflow automation, streamlini... Read more about Alloy Navigator

Free Trial

Available

Pricing Type

$19 Per month

Location

United States

Neoforce is a service desk software designed to help businesses efficiently manage customer support requests and resolve technical issues. The platform offers features for ticket management, incident tracking, and service request automation, ensuring that customer inquiries are addressed quickly and effectively. Neoforce includes a knowledge base, enabling both customers and support agents to acce... Read more about Neoforce

Free Trial

Available

Pricing Type

$39.95 Per user

Location

Netherlands

SmartITSM is IT service management software designed to streamline IT operations, automate workflows, and improve service delivery for organizations. The platform includes modules for incident management, change management, asset management, and service requests, helping IT teams deliver efficient and organized support. SmartITSM’s automation features reduce response times by routing tickets to ... Read more about SmartITSM

Free Trial

Available

Pricing Type

$49 Per user

Location

Germany

TOPdesk

Top IT Service Management Platform

TOPdesk is a versatile service management software designed to enhance the efficiency of IT, facility, and service desks in organizations. Its strength lies in its incident and request management features, streamlining the process of handling and resolving user queries and issues. TOPdesk facilitates effective asset management, ensuring a comprehensive overview and maintenance of organizational re... Read more about TOPdesk

Free Trial

30 Days

Pricing Type

Contact Vendor

Location

Netherlands

Virima is a sophisticated IT Asset Management (ITAM) Software designed to help organizations efficiently track, manage, and optimize their IT assets throughout their lifecycle, ensuring enhanced operational efficiency, cost savings, and compliance. This comprehensive platform offers a wide range of features, including asset inventory management, lifecycle tracking, software license management, pro... Read more about Virima

Free Trial

Available

Pricing Type

$10000 Per year

Location

United States

Xurrent is a versatile project management software designed to help businesses plan, execute, and track projects from start to finish. The platform offers tools for task management, team collaboration, time tracking, and resource allocation, ensuring that projects stay on schedule and within budget. Xurrent’s intuitive interface allows users to create project timelines, assign tasks, and monitor... Read more about Xurrent

Free Trial

Available

Pricing Type

$5 Per month

Location

United States

FAQs About NetZoom Alternatives

Some of the best alternatives to NetZoom include Freshservice, ManageEngine ServiceDesk Plus MSP, TOPdesk, EZO, SmartITSM, Issuetrak, Motadata ServiceOps, Intelligent Service Management, ChangeGear, Xurrent, Alloy Navigator, Virima, BOSSDesk, Neoforce and Canfigure. These alternatives offer similar features, better pricing, and more flexibility depending on your business needs.

There are various reasons why users look for alternatives to NetZoom, such as pricing concerns, missing features, better integration options, or improved customer support. Exploring alternative solutions ensures that businesses find the best fit for their specific requirements.

Yes! Depending on the product, you may find:

  • Free Trial options like ManageEngine ServiceDesk Plus MSP, TOPdesk, EZO, SmartITSM, Issuetrak, Motadata ServiceOps, Intelligent Service Management, Xurrent, Alloy Navigator, Virima, BOSSDesk, Neoforce and Canfigure (test premium features before subscribing).

These no-cost or low-cost alternatives can be ideal for startups and small businesses with budget constraints, but often come with feature limitations or usage caps. Always check each option’s details to ensure it fits your specific needs.

Small businesses looking for an easy-to-use and cost-effective alternative to NetZoom can consider Freshservice, ManageEngine ServiceDesk Plus MSP, TOPdesk, EZO, SmartITSM, Issuetrak, Motadata ServiceOps, Intelligent Service Management, ChangeGear, Xurrent, Alloy Navigator, Virima, BOSSDesk, Neoforce and Canfigure. These software options offer affordable pricing, simple setup, and essential business features tailored for growing teams.

Enterprises seeking a robust alternative to NetZoom can explore Freshservice, TOPdesk, EZO, Issuetrak, Alloy Navigator and BOSSDesk. These platforms offer scalability, advanced automation, top-tier security, and enterprise-grade customer support to meet large-scale business needs.

Some of the best cloud-based alternatives to NetZoom include Freshservice, TOPdesk, EZO, SmartITSM, Issuetrak, Motadata ServiceOps, Intelligent Service Management, ChangeGear, Xurrent, Alloy Navigator, Virima, BOSSDesk, Neoforce and Canfigure. These platforms offer seamless remote access, real-time collaboration, automatic updates, and enhanced security for smooth software management.

Yes, most NetZoom alternatives provide mobile apps for iOS and Android. Options like Freshservice, TOPdesk, EZO, Issuetrak, Motadata ServiceOps, Intelligent Service Management, ChangeGear, Xurrent, Alloy Navigator, BOSSDesk and Canfigure offer full-featured mobile applications that allow users to manage tasks, track progress, and collaborate on the go.