In an always-connected world, many businesses prefer customer support software solutions that require no local installation. Below, you’ll find top online customer support software platforms—often referred to as cloud-based or web-based—offering easy subscription models, automatic updates, and seamless remote access. Explore these recommended tools to streamline workflows, enhance collaboration, and keep your team productive from anywhere.
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List of Top Web-Based Customer Support Software - Page 3
Continue with products 51–75. Review each product’s overview, then open available tabs for buyer fit, use cases, features, integrations, pros and cons, and pricing.
Cloud Based Customer Support Software Products 51–75
Use search, filters, and available product tabs to evaluate the next 25 listings in this category.
Mobile Service Cloud is a powerful help desk software designed to improve customer support and service delivery for businesses of all sizes. This platform offers a suite of features that help organizations manage customer inquiries, resolve issues, and track service requests in r...
Conversational AI Cloud is a powerful platform that enables businesses to create intelligent chatbots and virtual assistants for automating customer support and engagement. Powered by advanced natural language processing (NLP) and machine learning, this platform allows companies...
HappyFox Chat is a streamlined live chat software developed to enhance customer service interactions on websites. Its standout feature is the fast and responsive chat interface, which enables real-time conversations with customers, significantly improving engagement and support....
User.com is a comprehensive software platform designed to streamline business operations and enhance customer engagement. It's an all-in-one solution that combines advanced CRM (Customer Relationship Management) capabilities, marketing automation, and live chat tools. The platfor...
LiveHelpNow is a comprehensive customer support suite developed to streamline online customer service. This software is renowned for its multi-channel support system, which includes live chat, email ticketing, and a help desk, allowing businesses to manage all customer interactio...
Coveo Relevance Cloud is an advanced enterprise search solution that leverages AI to deliver personalized, contextually relevant search results across digital experiences. It integrates seamlessly with websites, eCommerce platforms, and enterprise systems to offer intelligent sea...
Cordless is a telephony software solution designed to simplify and enhance communication for businesses of all sizes. The platform provides a cloud-based phone system that allows companies to make and receive calls over the internet, eliminating the need for traditional landline...
Birdeye is an all-in-one customer experience platform developed to empower businesses with tools for reputation management, customer interactions, and marketing insights. Serving as a centralized solution, Birdeye consolidates reviews, surveys, and social media mentions, providin...
C2-ITSM is a robust time tracking software designed specifically for IT service management environments. This platform enables organizations to monitor time spent on various tasks, projects, and incidents, providing valuable insights into resource allocation and productivity. Wit...
Efficy CRM is a comprehensive software solution designed to streamline customer relationship management for businesses of all sizes. With its user-friendly interface, Efficy CRM simplifies data management, allowing easy access to customer information, interactions, and sales proc...
NeoAssist is a cutting-edge customer service software designed to enhance communication between businesses and their customers. With features that include live chat, ticket management, and automated responses, NeoAssist helps companies provide timely and effective support. Its us...
Helpfeel is an intuitive customer support software designed to enhance the efficiency and effectiveness of your support team. It offers a centralized platform for managing customer inquiries, tracking support tickets, and providing timely resolutions. Helpfeel's user-friendly int...
Smartsupp is a live chat software designed to enhance customer engagement and support for businesses of various sizes. It allows website visitors to interact directly with customer service teams, offering real-time communication. The platform includes chatbot capabilities, which...
Glance is a robust web conferencing software that enhances online communication and collaboration for businesses and teams. With features such as screen sharing, video conferencing, and real-time chat, Glance makes it easy for users to connect and engage, regardless of location....
BOTNATION AI is an advanced live chat software powered by artificial intelligence, designed to enhance customer support and engagement for businesses of all sizes. The platform offers a comprehensive suite of tools for creating intelligent chatbots, managing live interactions, an...
TeamSupport Messaging & Live Chat is a customer support software that empowers businesses to provide real-time assistance to customers through live chat, messaging, and chatbot interactions. This software helps improve customer satisfaction by offering an immediate communication...
With powerful AI and a people-first approach, Gladly empowers modern customer service teams to create meaningful experiences, boost productivity, and drive irrational loyalty.
Gladly gives support teams AI that resolves routine requests like returns, exchanges and order status on its own, plus a workspace for everything else. Team members see the customer's purchase history, preferences and past conversations before they reply, with AI summaries and tr...
Simplify360 is a powerful and user-friendly social media management software that simplifies the complexities of online brand management. With its intuitive interface, it offers a comprehensive suite of tools for monitoring, analyzing, and engaging with your audience across vario...
USU Knowledge Management is a robust platform designed to streamline the organization, storage, and retrieval of information within businesses. It empowers teams to capture valuable knowledge, promote collaboration, and enhance decision-making processes through intuitive tools fo...
Xperience is an advanced Call Center Software designed to optimize and enhance the operations of customer service and support centers. It offers a comprehensive platform for managing inbound and outbound calls, tracking customer interactions, and improving overall call center eff...
inConcert Contact Center is an advanced call center software solution that empowers businesses to manage customer interactions efficiently. It offers a robust suite of features, including multi-channel support for voice, email, and chat, ensuring seamless customer communication a...
Enghouse eKMS is a powerful help desk software solution designed to streamline customer support and enhance service quality. With eKMS, businesses can manage and resolve customer inquiries efficiently through multiple communication channels, including phone, email, and chat. The...
Vocalcom Hermes360 is a comprehensive call center software solution designed to streamline customer support operations, enhance agent productivity, and improve customer experience. The platform provides a unified interface for managing inbound and outbound calls, as well as email...
Vocalcom Salesforce Edition is a powerful customer service software solution designed to integrate seamlessly with Salesforce, enabling businesses to manage customer interactions across multiple channels from within the Salesforce platform. The software offers a comprehensive sui...
Deskpro is an all-encompassing helpdesk software designed to cater to the diverse needs of both small and large organizations. Its standout feature is the omnichannel support system, allowing seamless integration of communications from email, live chat, phone, and social media in...
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Team$29 Per month
Free TrialAvailableStarting Price$29 Per monthHeadquartersUnited Kingdom
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