USU Knowledge Management

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USU Knowledge Management Evaluation Snapshot

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User RatingNot rated yet
Starting Price$10 / user
Free TrialAvailable
Free VersionNo
APINot specified
DeploymentCloud Hosted, Deployment Type
HeadquartersGermany
✎
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Product Overview

USU Knowledge Management Overview

Product description, media, company details, support, training, deployment, customer size, languages, and industries.

About USU Knowledge Management

USU Knowledge Management is a robust platform designed to streamline the organization, storage, and retrieval of information within businesses. It empowers teams to capture valuable knowledge, promote collaboration, and enhance decision-making processes through intuitive tools for document management, content sharing, and advanced search functionality. With its user-friendly interface, USU Knowledge Management seamlessly integrates with existing systems, ensuring that critical data is easily accessible and securely maintained. Ideal for organizations aiming to leverage their collective expertise, this software helps reduce information silos, foster a culture of continuous learning, and drive overall operational efficiency.
Company USU
Founded 1977
Headquarters Germany
Employees NA

Support

24x7 Support Email Phone Chat Knowledge Base

Training

In-person Live Online Webinar Documentation

Licensing & Deployment

Proprietary Cloud Hosted On-Premise Web-Based iPhone Android Windows Linux

Typical Customers

Self-Employed Small-Business Midsize-Business
Languages Supported 1 language available
English
Industries Served 3 industries available
Food & Beverages Medical Device Telecommunications
Category-Based Capabilities

USU Knowledge Management Features

Each category combines the selected software category, its category-specific description, and the features assigned to that category.

Knowledge Management Software 26 selected features Open category ↗ ⌄
Cataloging/Categorization Knowledge Base Management Single Sign On Communication Management SSL Security Text Editing Activity Tracking Social Media Integration Access Controls/Permissions Decision Support Document Management Collaboration Tools Drag & Drop Live Chat Surveys & Feedback Self Service Portal Alerts/Notifications Full Text Search Commenting/Notes Discussions/Forums Tagging Widgets Content Management Content Library Multi-Language Calendar Management
Help Desk Software 26 selected features Open category ↗ ⌄
Automated Routing Call Center Management Real-Time Chat Performance Metrics Customer Database Self Service Portal SLA Management CRM Real Time Notifications Multi-Channel Communication Support Ticket Management Surveys & Feedback Document Storage Social Media Integration Alerts/Escalation Prioritization Workflow Configuration Ticket Management Reporting/Analytics Access Controls/Permissions IT Asset Management Email Management Customer History Interaction Tracking Knowledge Base Management Remote Access/Control
Issue Tracking Software 27 selected features Open category ↗ ⌄
Issue Scheduling Customizable Reports Real Time Notifications Chat/Messaging Help Desk Management Assignment Management Task Management Collaboration Tools Role-Based Permissions Commenting/Notes Ticket Management Alerts/Notifications Projections Multi-Channel Communication Recurring Issues Issue Tracking Knowledge Base Management Email Management Support Ticket Tracking Monitoring Project Management Issue Auditing Prioritization Task Progress Tracking Self Service Portal Surveys & Feedback SLA Management
Customer Communications Management Software 19 selected features Open category ↗ ⌄
Template Management Workflow Management Third-Party Integrations CRM Interaction Tracking Content Management Activity Dashboard On-Demand Communications Personalization Multi-Channel Communication Interactive Content Video Support Customer Database Chat/Messaging Reporting & Statistics Batch Communications Customer History Alerts/Notifications Feedback Management
Customer Success Software 13 selected features Open category ↗ ⌄
Onboarding Collaboration Tools Health Score Account Alerts Account Management Reporting/Analytics Revenue Management Activity Dashboard Usage Tracking/Analytics Customer Engagement Activity Tracking Task Management NPS of Customers
IT Documentation Software 13 selected features Open category ↗ ⌄
Process/Workflow Automation Documentation Management Search/Filter Knowledge Base Management Templates Credential Management IT Asset Tracking IT Asset Management Access Controls/Permissions Drag & Drop Change Tracking Relationship Mapping Checklists
Knowledge Base Software 16 selected features Open category ↗ ⌄
Full Text Search Self Service Portal SEO Management Customizable Branding Feedback Management Reporting/Analytics Rich Text Editor Cataloging/Categorization Multi-Language Customizable Templates Collaboration Tools User Management Drag & Drop Editor Mobile Interface WYSIWYG Editor Knowledge Management
Service Desk Software 18 selected features Open category ↗ ⌄
Change Management Incident Management Service Level Agreement (SLA) Management Reporting & Statistics IT Asset Management Remote Access/Control Procurement Management Self Service Portal Prioritization Real-Time Notifications Mobile Access Support Ticket Management CMDB Alerts/Notifications Knowledge Base Management Problem Management Customer Support Analytics
Customer Support Software 11 selected features Open category ↗ ⌄
Queue Management Email Management Service Level Agreement (SLA) Management CRM Live Chat Knowledge Base Management Customer Database Reporting/Analytics Multi-Channel Communication Inventory Management Chatbot
Pricing Information

USU Knowledge Management Pricing

Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.

Pricing Type Per User
Preferred Currency USD ($)
Free Trial Available
Free Version NA
Payment Frequency Monthly Subscription
Basic
$10 Per User

Prices shown are profile information and may not include taxes, regional differences, introductory terms, usage limits, or add-ons. Confirm current plans on the vendor website.

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Frequently Asked Questions

USU Knowledge Management FAQs

Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.

USU Knowledge Management is a robust platform designed to streamline the organization, storage, and retrieval of information within businesses. It empowers teams to capture valuable knowledge, promote collaboration, and enhance decision-making processes through intuitive tools for document management, content sharing, and advanced search functionality. With its user-friendly interface, USU Knowledge Management seamlessly integrates with existing systems, ensuring that critical data is easily accessible and securely maintained. Ideal for organizations aiming to leverage their collective expertise, this software helps reduce information silos, foster a culture of continuous learning, and drive overall operational efficiency.

  • No, USU Knowledge Management does not offer a free version.

  • Yes, USU Knowledge Management offers a free trial.

  • No, Credit Card details are not required for the USU Knowledge Management trial.

  • USU Knowledge Management offers the following pricing plans & packages:

    Basic

    $10 Per User

  • USU Knowledge Management supports the following payment frequencies:

    • Monthly Subscription

  • No, USU Knowledge Management does not offer an API.

  • USU Knowledge Management offers support with the following options:
    • 24x7 Support , Email , Phone , Chat , Knowledge Base

  • USU Knowledge Management offers training with the following options:
    • In-person , Live Online , Webinar , Documentation

  • USU Knowledge Management supports the following languages:
    • English

  • Following are the typical users of the USU Knowledge Management:
    • Self-Employed , Small-Business , Midsize-Business

  • USU Knowledge Management supports the following deployment:
    • Cloud Hosted , On-Premise

  • USU Knowledge Management supports the following devices and operating systems:
    • Web-Based , iPhone , Android , Windows , Linux
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