Software Category

Best Online Customer Satisfaction Software - Page 6

In an always-connected world, many businesses prefer customer satisfaction software solutions that require no local installation. Below, you’ll find top online customer satisfaction software platforms—often referred to as cloud-based or web-based—offering easy subscription models, automatic updates, and seamless remote access. Explore these recommended tools to streamline workflows, enhance collaboration, and keep your team productive from anywhere.
Trusted by thousands of businesses worldwide for unbiased software insights, verified reviews, and expert-curated rankings. Some listings may be sponsored. Learn how SoftwareWorld ensures transparency
★★★★★4.7 average rating from 301 reviews
Last Updated: October 09, 2026
  • All Software
  • 255 Software

Popular Picks in Customer Satisfaction Software

Sponsored

Survicate Logo

Survicate

   (4.3)

Typeform Logo

Typeform

   (4.5)

Complete Product Directory

List of Top Web-Based Customer Satisfaction Software - Page 6

Continue with products 126–150. Review each product’s overview, then open available tabs for buyer fit, use cases, features, integrations, pros and cons, and pricing.

Cloud Based Customer Satisfaction Software Products 126–150

Use search, filters, and available product tabs to evaluate the next 25 listings in this category.

25 products shown
#126
No approved reviews yet. Be the first to review

Overview

Critizr is an innovative survey software designed to enhance customer feedback management for businesses across various industries. This platform enables organizations to create and distribute customizable surveys, allowing them to gather valuable insights into customer experienc...

Read more about Critizr  
Free TrialNA Starting PriceContact Vendor HeadquartersUnited Kingdom
#127
No approved reviews yet. Be the first to review

Overview

elevio is an innovative help desk software designed to help organizations manage customer support effectively. This platform offers a range of tools for ticket management, knowledge base creation, and reporting, ensuring efficient customer service operations. With elevio, users c...

Read more about elevio  
Free TrialAvailable Starting Price$99 Per month HeadquartersDenmark
#128
No approved reviews yet. Be the first to review

Overview

Botsify is a live chat software that enhances customer engagement through automated and human-driven chat solutions. Businesses can set up AI-powered chatbots to handle common queries, reducing wait times and ensuring customers receive instant responses. Botsify also offers live...

Read more about Botsify  
Free TrialNA Starting PriceContact Vendor HeadquartersPakistan
#129
No approved reviews yet. Be the first to review

Overview

TRACX is a customer experience software designed to help businesses manage and improve their customer interactions. The platform provides tools for collecting customer feedback, analyzing sentiment, and identifying trends in customer behavior. TRACX allows businesses to track cus...

Read more about TRACX  
Free TrialAvailable Starting Price£28 Per month HeadquartersUnited Kingdom
#130

SMG

No approved reviews yet. Be the first to review

Overview

SMG (Service Management Group) is a customer experience software designed to help businesses collect, analyze, and act on customer feedback across multiple touchpoints. The platform provides comprehensive tools for gathering feedback from surveys, social media, and in-store inter...

Read more about SMG  
Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#131

Leverage your B2B customer data to reduce churn and increase revenue in your accounts.

No approved reviews yet. Be the first to review

Overview

CustomerGauge is a software platform focused on measuring and enhancing customer experiences. It specializes in Net Promoter Score (NPS) surveys, offering tools to collect and analyze customer feedback. The platform integrates feedback collection with a company's CRM system for s...

Read more about CustomerGauge  
Free TrialNA Starting PriceContact Vendor HeadquartersNetherlands
#132

Your Go-To Form Builder for Online Forms that Convert

No approved reviews yet. Be the first to review

Overview

AidaForm is an innovative online form builder developed for ease of use and flexibility, making it ideal for creating a variety of forms for different needs. Key features include a user-friendly drag-and-drop interface, allowing even those without technical skills to design custo...

Read more about AidaForm  
Free TrialAvailable Starting Price$12 Per month HeadquartersGermany
#133

Rating the Best in Staffing, Accounting, Legal & HR

No approved reviews yet. Be the first to review

Overview

ClearlyRated is a specialized software developed for service firms aiming to measure and enhance client satisfaction. Its core function is conducting client satisfaction surveys, providing businesses with crucial feedback on their performance. The platform stands out for its user...

Read more about ClearlyRated  
Free TrialAvailable Starting PriceContact Vendor HeadquartersUnited States
#134
No approved reviews yet. Be the first to review

Overview

Sphinx iQ3 is a powerful survey software designed to simplify the process of creating, distributing, and analyzing surveys for organizations of all sizes. With its intuitive interface, users can easily design professional surveys using customizable templates and a wide range of q...

Read more about Sphinx iQ3  
Free TrialAvailable Starting Price€1 Per user HeadquartersFrance
#135
No approved reviews yet. Be the first to review

Overview

Dito CRM is a customer relationship management software that helps businesses track client interactions, manage leads, and optimize sales processes. The platform provides tools for organizing customer data, scheduling follow-ups, and analyzing sales performance, supporting data-d...

Read more about Dito CRM  
Free TrialNA Starting PriceContact Vendor HeadquartersBrazil
#136
No approved reviews yet. Be the first to review

Overview

Feedback is a customer satisfaction software designed to help businesses measure, analyze, and improve customer satisfaction across various touchpoints. With tools for collecting feedback through surveys, reviews, and ratings, Feedback enables companies to understand customer pre...

Read more about Feedback  
Free TrialAvailable Starting Price€54 Per user HeadquartersIreland
#137

AskNicely

🏆 SW Recommended

Best Customer Experience Software

No approved reviews yet. Be the first to review

Overview

AskNicely encompasses all the essential features you need to measure and improve your customer satisfaction. From collecting real-time feedback across multiple channels to automating workflows and analyzing customer insights, AskNicely empowers businesses to take meaningful actio...

Read more about AskNicely  
Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#138
No approved reviews yet. Be the first to review

Overview

Key Survey is a robust survey software solution designed to help organizations collect and analyze feedback effectively. With its user-friendly interface, users can create customizable surveys using various question types, including multiple-choice, rating scales, and open-ended...

Read more about Key Survey  
Free TrialAvailable Starting PriceContact Vendor HeadquartersUnited States
#139
No approved reviews yet. Be the first to review

Overview

Listen360 is a robust Net Promoter Score (NPS) software designed to help businesses capture and analyze customer feedback effectively. It provides a seamless platform for collecting, managing, and interpreting feedback through surveys that gauge customer satisfaction and loyalty....

Read more about Listen360  
Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#140

Convert your visitors to happy customers

No approved reviews yet. Be the first to review

Overview

ClickDesk is a customer engagement platform that combines live chat, voice, video, and helpdesk functionality into a single browser-based solution. It allows businesses to interact with website visitors in real time while maintaining a structured system for follow-up and issue tr...

Read more about ClickDesk  
Free TrialNA Starting Price$14.99 Per month HeadquartersUnited States
#141

Turn Ordinary Customers into Raving Fans

No approved reviews yet. Be the first to review

Overview

RaveCapture helps businesses measure and enhance customer satisfaction by collecting meaningful feedback at key touchpoints. With automated review requests, customizable surveys, and AI-driven insights, brands can better understand customer sentiment and identify areas for improv...

Read more about RaveCapture  
Free TrialNA Starting PriceFree HeadquartersUnited States
#142
No approved reviews yet. Be the first to review

Overview

GuestXM is an all-in-one restaurant management software designed to enhance operational efficiency and improve the dining experience for both staff and patrons. This platform offers a range of features, including reservation management, table allocation, and guest feedback collec...

Read more about GuestXM  
Free TrialAvailable Starting Price€49 Per year HeadquartersBelgium
#143
No approved reviews yet. Be the first to review

Overview

Guest Suite is an innovative review management software designed to help businesses in the hospitality industry monitor and respond to customer feedback. The platform consolidates reviews from various sources, including Google, TripAdvisor, and social media, in one easy-to-naviga...

Read more about Guest Suite  
Free TrialAvailable Starting PriceContact Vendor HeadquartersFrance
#144
No approved reviews yet. Be the first to review

Overview

InTone is a specialized customer satisfaction software designed to help organizations measure and improve their customer experience. This platform provides comprehensive tools for gathering feedback, analyzing customer sentiments, and tracking satisfaction metrics effectively. Wi...

Read more about InTone  
Free TrialNA Starting PriceContact Vendor HeadquartersIsrael

Overview

FeedbackFive is an innovative 360-degree feedback software designed to enhance employee performance and development through comprehensive feedback mechanisms. This powerful platform allows organizations to gather insights from multiple sources, including peers, managers, and subo...

Read more about FeedbackFive  
Free TrialAvailable Starting Price$10 Per month HeadquartersUnited States
#146
No approved reviews yet. Be the first to review

Overview

Feedier is an advanced survey software that allows businesses to collect valuable feedback from customers, employees, and other stakeholders. With its userfriendly interface, Feedier enables the creation of highly customizable surveys that can be tailored to any business need. Th...

Read more about Feedier  
Free TrialAvailable Starting Price$60 Per month HeadquartersFrance

Overview

Pointillist is a cutting-edge customer experience software designed to help businesses understand, enhance, and personalize every interaction with their customers. This comprehensive platform offers a suite of tools that enable organizations to capture and analyze customer data,...

Read more about Pointillist  
Free TrialNA Starting PriceContact Vendor HeadquartersUnited States

Overview

Home Care Pulse | Experience Management is a specialized customer satisfaction software designed to help organizations measure and improve client satisfaction in the home care industry. This platform provides comprehensive tools for collecting feedback, analyzing client experienc...

Read more about Home Care Pulse | Experience Management  
Free TrialNA Starting Price$129 Per feautre HeadquartersUnited States
#149

Technology that drives a better consumer experience.

No approved reviews yet. Be the first to review

Overview

Digital Air Strike is an innovative software solution focused on social media marketing and online reputation management, primarily for the automotive industry. Its main strength lies in enhancing customer engagement through various digital channels. The platform offers tools for...

Read more about Digital Air Strike  
Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#150
No approved reviews yet. Be the first to review

Overview

Keatext is a predictive analytics software that uses advanced machine learning algorithms to help businesses uncover valuable insights from their data. By analyzing historical trends and patterns, Keatext predicts future outcomes, enabling businesses to make more informed decisio...

Read more about Keatext  
Free TrialAvailable Starting PriceContact Vendor HeadquartersCanada

Why Trust SoftwareWorld

At SoftwareWorld, we believe choosing the right software or service partner should be based on clarity, credibility, and real insights, not marketing noise. Our mission is to help businesses make confident, data-driven decisions through unbiased research and structured evaluation.

We combine expert analysis, real user feedback, and market data to ensure every recommendation delivers practical value and helps buyers discover the most relevant solutions for their needs.

Our Review & Evaluation Process

Every software product and service provider listed on SoftwareWorld is evaluated through a multi-layered approach designed to highlight quality, relevance, and practical value.

  • Verified user reviews and real-world feedback
  • Product capabilities and core use cases
  • Industry relevance and business fit
  • Feature depth and innovation, including AI capabilities where applicable
  • Market presence and vendor credibility

For service providers, we also review project portfolios, case studies, specialization areas, and delivery capabilities to help buyers compare partners more effectively.

How We Ensure Authentic Reviews

We prioritize review quality and reliability so buyers can make decisions based on genuine experiences rather than inflated or misleading signals.

  • Reviews are assessed for quality, relevance, and duplication patterns
  • Suspicious, low-quality, or biased submissions are filtered or removed
  • Ongoing monitoring helps maintain long-term review integrity

This helps SoftwareWorld maintain a review environment focused on useful, decision-supporting insights.

Transparent Rankings, Not Pay-to-Win

SoftwareWorld does not rank products or service providers solely based on payments. Our category visibility is shaped by a mix of relevance, category fit, capabilities, market signals, and user value.

  • Category relevance and specialization
  • Product or service quality signals
  • User feedback and engagement trends
  • Business use case fit and market demand

Sponsored or featured placements, where applicable, are clearly identified to maintain transparency for buyers.

Built for Better Business Decisions

SoftwareWorld is designed to help buyers move from discovery to shortlist with confidence by offering structured comparisons, practical use case insights, and category-specific guidance.

  • Clear comparison-focused content
  • Practical use case coverage
  • Decision-ready information for faster evaluation

Our goal is to reduce research friction and make it easier for businesses to choose solutions that match their real operational needs.

Our Commitment to Trust

We continuously improve our systems to maintain data accuracy, content transparency, and fair visibility across our platform. SoftwareWorld helps businesses discover, compare, and choose the right software and service partners through unbiased insights, structured evaluation, and real-world use cases.

Get Expert Help