Software Category

Best AI-Powered Speech Analytics Software

Artificial intelligence is unlocking call insights with AI Speech Analytics Software that transcribes and analyzes customer conversations across channels automatically. Machine-learning models detect sentiment, keywords, and compliance issues—such as script adherence or regulatory mentions—in real time. Automated topic clustering surfaces common pain points and training needs, while predictive scoring identifies at-risk customers for proactive outreach. By integrating with CRM and workforce-management tools, Top AI Speech Analytics Software empowers teams to elevate service quality and drive revenue through data-driven coaching. Explore leading AI Speech Analytics Software to transform voice interactions into actionable intelligence.
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★★★★★4.9 average rating from 08 reviews
Last Updated: October 24, 2026
  • All Software
  • 20 Software

Popular Picks in Speech Analytics Software

Calabrio ONE Logo

Calabrio ONE

   (5.0)

CallTrackingMetrics Logo

CallTrackingMetrics

Convin Logo

Convin

   (5.0)

Complete Product Directory

List of Top AI Speech Analytics Software Solutions

Review each product’s overview, then open available tabs for buyer fit, use cases, features, integrations, pros and cons, and pricing.

AI Speech Analytics Software Products

Overview is available for every product. Additional tabs appear only when matching profile information exists.

20 products shown
#1
No approved reviews yet. Be the first to review

Overview

Samu is an innovative sales coaching software designed to help sales teams improve performance through personalized coaching and skill development. With Samu, sales managers can create tailored coaching plans for individual team members, focusing on specific skills such as negoti...

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Free TrialAvailable Starting Price$40 Per user HeadquartersArgentina
#2

Calabrio ONE

🏆 SW Recommended

Accelerate performance. Elevate experiences.

★★★★★ 5.0 (2 Reviews)

Overview

Calabrio ONE is a robust call center software solution designed to enhance customer engagement and operational efficiency in contact centers. This platform provides a comprehensive suite of tools for workforce optimization, quality assurance, and analytics, enabling organizations...

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Free TrialNA Starting Price$295 Per one-time HeadquartersUnited States
#3

Convin

🏆 SW Recommended
★★★★★ 5.0 (2 Reviews)

Overview

Convin is a comprehensive contact center quality assurance software designed to enhance the performance and productivity of customer service teams. With Convin, businesses can monitor, evaluate, and improve interactions between agents and customers to ensure consistent service qu...

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Free TrialAvailable Starting Price₹80 Per month HeadquartersIndia
#4

Sonix

🏆 SW Recommended
★★★★★ 5.0 (1 Reviews)

Overview

Sonix is a cuttingedge transcription software designed to simplify the process of converting audio and video files into text. This powerful platform leverages advanced speech recognition technology to deliver accurate transcriptions quickly and efficiently. With Sonix, users can...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersUnited States
#5

Deepcura

🏆 SW Recommended

Faxes That File Themselves

★★★★★ 5.0 (1 Reviews)

Overview

Deepcura is an advanced transcription software solution designed to convert audio and video content into accurate text formats. Leveraging artificial intelligence and natural language processing, Deepcura offers high-level accuracy in transcribing recordings, making it ideal for...

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Free TrialAvailable Starting Price$49 Per user HeadquartersUnited States
#6

Sunoh

🏆 SW Recommended

eClinicalWorks V12 + Al Reinvent Your Practice with an Al-powered EHR

★★★★☆ 4.8 (2 Reviews)

Overview

Sunoh is a medical transcription software designed to help healthcare professionals and medical institutions efficiently transcribe voice recordings into accurate and detailed text. The platform uses advanced speech recognition technology to convert dictations from doctors, nurse...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#7

Sprinklr Service

🏆 SW Recommended

The Leading AI-Powered CCaaS Platform

No approved reviews yet. Be the first to review

Overview

Sprinklr Service is an AI native customer service and contact center platform designed to help enterprises manage customer interactions across voice, digital, social, messaging, and other channels from one unified environment. The platform brings customer conversations into a cen...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States

Overview

Verint Speech Analytics is an advanced Speech Analytics Software designed to help organizations gain valuable insights from their customer interactions. The platform utilizes sophisticated speech recognition and natural language processing technologies to analyze and interpret sp...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#9

Gong

🏆 SW Recommended

Revenue Intelligence Platform

No approved reviews yet. Be the first to review

Overview

Gong is a cutting-edge revenue intelligence platform that helps sales teams understand customer interactions and improve deal execution using AI powered insights. It captures and analyzes conversations from calls, emails, and meetings, giving teams clear visibility into pipeline...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#10

CallMiner Eureka

🏆 SW Recommended
No approved reviews yet. Be the first to review

Overview

CallMiner Eureka is a leading speech analytics software designed to help organizations analyze and improve customer interactions. This platform provides tools for transcribing and analyzing phone calls, identifying trends, and measuring customer sentiment, ensuring that businesse...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#11

Deepgram

🏆 SW Recommended

The Voice AI platform for enterprise use cases

No approved reviews yet. Be the first to review

Overview

Deepgram is an AI-powered transcription software designed to deliver fast, accurate, and reliable audio-to-text conversion. Built with advanced machine learning models, Deepgram is capable of handling complex audio scenarios, including noisy environments and multiple speakers, ma...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#12

CallTrackingMetrics

🏆 SW Recommended
No approved reviews yet. Be the first to review

Overview

CallTrackingMetrics is an all-in-one call center software solution designed to enhance the efficiency and effectiveness of customer service operations. It provides a comprehensive suite of features including call routing, automated attendants, interactive voice response (IVR), an...

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Free TrialNA Starting Price$79 Per month HeadquartersUnited States
#13

Observe.AI

🏆 SW Recommended
No approved reviews yet. Be the first to review

Overview

Observe.AI is a call center software powered by artificial intelligence, designed to enhance the performance and efficiency of customer service teams. The software leverages AI-driven analytics to evaluate call quality, identify customer sentiment, and track agent performance. Ob...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States

Overview

Supernormal is a powerful sales enablement software designed to help organizations enhance their sales processes and improve team performance. This platform provides tools for content management, training, and analytics, ensuring that sales teams have the resources they need to s...

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Free TrialAvailable Starting Price$8 Per user HeadquartersUnited States
#15
No approved reviews yet. Be the first to review

Overview

Telecmi is a versatile telephony software designed to enhance communication and collaboration for businesses of all sizes. This platform provides a comprehensive suite of tools for voice calls, video conferencing, and instant messaging, enabling teams to connect seamlessly from a...

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Free TrialAvailable Starting Price$20 Per user HeadquartersIndia
#16
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Overview

Level AI is a cutting-edge artificial intelligence software platform designed to empower businesses with advanced data analytics and machine learning capabilities. It provides a user-friendly interface for building, deploying, and managing AI models without requiring extensive te...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#17
No approved reviews yet. Be the first to review

Overview

Spiky.ai is an innovative sales coaching software that leverages artificial intelligence (AI) to enhance sales performance through personalized coaching. The platform analyzes sales conversations, interactions, and behavior to provide real-time feedback and actionable insights to...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#18
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Overview

One AI is a versatile generative AI software designed to create high-quality content across various formats, including text, audio, and visuals. It is designed to be an all-in-one solution for businesses, content creators, and marketers who want to streamline their content creati...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#19
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Overview

CallAI is a comprehensive contact center quality assurance software that leverages AI and machine learning to improve the performance of customer service teams. The platform provides tools for real-time monitoring, automated scoring, and detailed analytics, allowing businesses to...

Read more about CallAI  
Free TrialAvailable Starting Price$40 Per user HeadquartersUnited States
#20
No approved reviews yet. Be the first to review

Overview

Listener is an advanced transcription software that automates the conversion of audio and video files into accurate text transcripts. Designed for professionals in industries such as media, legal, healthcare, and education, Listener uses speech recognition technology to transcrib...

Read more about Listener  
Free TrialNA Starting Price$0.25 Per month HeadquartersUnited States

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