eClinicalWorks

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Reinvent Your Practice with an AI-powered EHR

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SoftwareWorld Editorial Review

Why SoftwareWorld Chooses eClinicalWorks

"Healthcare practices often turn to eClinicalWorks when they need a reliable way to manage patient records, appointments, and billing in one place. It works well for clinics and medical offices that handle a high volume of patients daily. Staff can access patient information quickly, which helps reduce time spent on administrative tasks. That said, smaller independent practices with limited budgets may find the learning curve and setup costs harder to manage in the early stages."
SoftwareWorld Review Team
SoftwareWorld Highly Recommended 2026
Decision Snapshot

eClinicalWorks Evaluation Snapshot

Review the most important product facts, official access information, and SoftwareWorld’s page-level trust standards in one place.

User Rating4.6 / 5
Starting Price$449 / month
Free TrialNot specified
Free VersionNo
APINot specified
DeploymentCloud Hosted
HeadquartersUnited States
✎
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Product Overview

eClinicalWorks Overview

Product description, media, company details, support, training, deployment, customer size, languages, and industries.

About eClinicalWorks

eClinicalWorks is a comprehensive healthcare IT solution widely recognized for its electronic health record (EHR) and practice management systems. It is designed for various healthcare settings and offers seamless patient charting, with custom templates and e-prescribing capabilities enhancing clinical efficiency. The software includes robust practice management features, facilitating appointment scheduling, billing, and revenue cycle management. eClinicalWorks stands out with its telehealth solutions, enabling virtual patient visits and broadening care accessibility. Its patient portal promotes engagement by allowing patients to access their medical records and communicate with providers. The platform also supports data analytics and reporting, aiding in practice decision-making. Known for its scalability and customization, eClinicalWorks caters to the evolving needs of modern healthcare practices.
Company eClinicalWorks
Founded 1999
Headquarters United States
Employees 1000+

Support

24x7 Support Email Phone

Training

In-person Webinar Documentation

Licensing & Deployment

Proprietary Cloud Hosted Web-Based Windows Mac Linux

Typical Customers

Self-Employed Small-Business Midsize-Business Large-Enterprise-Business
Languages Supported 1 language available
English
Industries Served 1 industry available
Information Technology & Services

Why Choose eClinicalWorks

Problem it Solves

  • Problem it Solves Streamlining Healthcare Management And Improving Patient Care Through Integrated Software Solutions

Target Users

  • Target Users Healthcare Providers
  • Target Users Practice Administrators
  • Target Users Billing Specialists
  • Target Users IT Professionals
  • Target Users Patients

Core Use Case

  • Core Use Case Streamline Patient Management
  • Core Use Case Enhance Clinical Documentation
  • Core Use Case Facilitate Telehealth Consultations
  • Core Use Case Optimize Billing Processes
  • Core Use Case Improve Care Coordination

USP

  • USP Streamline Healthcare With Integrated And Innovative Electronic Health Record Solutions

Pros

  • Pros Cloud-based EHR handles clinical workflows without constant server maintenance headaches
  • Pros Patient scheduling and billing live in one connected system
  • Pros telehealth visits built directly into the platform, no third-party tools needed
  • Pros healow app gives patients real appointment and record access
  • Pros AI-assisted documentation cuts time doctors spend on clinical notes
  • Pros Population health tools help practices track chronic care gaps proactively
  • Pros Revenue cycle management catches billing errors before claims get rejected

Cons

  • Cons Reporting customization demands significant technical knowledge for non-IT users
  • Cons Population health tools feel overwhelming without dedicated training support
  • Cons Pricing climbs noticeably as practices add modules and users
  • Cons Navigation between patient records and billing slows daily clinical workflows
Editorial Buyer Guidance

Who Is eClinicalWorks Best For?

Review the buyer problem, target users, practical use cases, and product differentiator identified by the SoftwareWorld review team.

Problem It Solves

Streamlining Healthcare Management And Improving Patient Care Through Integrated Software Solutions

Target Users

  • Healthcare Providers
  • Practice Administrators
  • Billing Specialists
  • IT Professionals
  • Patients

Core Use Cases

  • Streamline Patient Management
  • Enhance Clinical Documentation
  • Facilitate Telehealth Consultations
  • Optimize Billing Processes
  • Improve Care Coordination

Unique Selling Point

Streamline Healthcare With Integrated And Innovative Electronic Health Record Solutions

Strengths and Limitations

eClinicalWorks Pros & Cons

Consider the practical advantages and limitations identified through SoftwareWorld's product assessment.

+

Pros

  • Cloud-based EHR handles clinical workflows without constant server maintenance headaches
  • Patient scheduling and billing live in one connected system
  • telehealth visits built directly into the platform, no third-party tools needed
  • healow app gives patients real appointment and record access
  • AI-assisted documentation cuts time doctors spend on clinical notes
  • Population health tools help practices track chronic care gaps proactively
  • Revenue cycle management catches billing errors before claims get rejected
!

Cons

  • Reporting customization demands significant technical knowledge for non-IT users
  • Population health tools feel overwhelming without dedicated training support
  • Pricing climbs noticeably as practices add modules and users
  • Navigation between patient records and billing slows daily clinical workflows
Category-Based Capabilities

eClinicalWorks Features

Each category combines the selected software category, its category-specific description, and the features assigned to that category.

Cardiology EMR Software 17 selected features Open category ↗ ⌄
Billing & Invoicing E-Prescribing Appointment Scheduling Treatment Planning HIPAA Compliant Patient Communications Patient Portal Coding Assistance Decision Support Third-Party Integrations Charting Claims Management Compliance Tracking Insurance Eligibility Verification Reporting & Statistics Voice Recognition Artificial Intelligence
Dermatology EMR Software 13 selected features Open category ↗ ⌄
Charting Billing & Invoicing Coding Assistance Patient Portal Mobile Access Customizable Templates HIPAA Compliant Document Management Appointment Scheduling E-Prescribing Claims Management Treatment Planning Artificial Intelligence
Electronic Medical Records Software 20 selected features Open category ↗ ⌄
Claims Management E-Prescribing Appointment Scheduling HIPAA Compliant Handwriting Recognition Insurance Eligibility Verification Electronic Payments Charting Decision Support ONC-ATCB Certified Medical Billing Clinic Interoperability Coding Assistance Patient Database Patient Records Management Patient Portal Financial Analysis File Sharing Documentation Management Artificial Intelligence
Family Practice Electronic Medical Records Software 14 selected features Open category ↗ ⌄
E-Prescribing Lab Order Management Voice Recognition Coding Assistance Patient Scheduling Immunization & Allergy Tracking Telemedicine Historical Reporting Initial Assessments Medication History Growth Charts Treatment Planning Progress Notes Artificial Intelligence
Medical Billing Software 20 selected features Open category ↗ ⌄
Claims Management E-Prescribing Invoice History Quotes/Estimates Electronic Payments Code & Charge Entry Remittance Advice Self Service Portal Practice Management Insurance Eligibility Verification Charting Customizable Templates Forms Management Dunning Management Billing & Invoicing Compliance Tracking Appointment Management Claims Scrubbing HIPAA Compliant Artificial Intelligence
Medical Practice Management Software 20 selected features Open category ↗ ⌄
HIPAA Compliant Medical Billing Appointment Management Physician Scheduling Insurance Eligibility Verification Charting Patient Intake Claims Management Reminders Multi-Physician Patient Scheduling Reporting & Statistics Multi-Location Patient Portal EMR/EHR Document Management Patient Records Management E-Prescribing Inventory Management Artificial Intelligence
Medical Scheduling Software 13 selected features Open category ↗ ⌄
Recurring Appointments Reminders Multi-Location Calendar Management Self Service Portal Appointment Management Patient Records Management Faculty/Staff Management Reporting & Statistics Third-Party Integrations HIPAA Compliant Billing & Invoicing Artificial Intelligence
Medical Transcription Software 14 selected features Open category ↗ ⌄
Natural Language Processing Mobile Access Abbreviation Detection Voice Recognition Audio File Management Charting Voice Capture Customizable Macros Automatic Transcription Speech Recognition For Healthcare Medical Terminology Database Text Editing Artificial Intelligence
Mental Health Software 18 selected features Open category ↗ ⌄
Employee Management Medical Billing Self Service Portal Compliance Tracking Records Management Reporting & Statistics Task Scheduling Forms Management EMR/EHR Claims Management E-Prescribing Appointment Scheduling Charting Confirmation/Reminders For Mental/Behavioral Health Treatment Planning Initial Assessments Artificial Intelligence
OBGYN EMR Software 16 selected features Open category ↗ ⌄
Treatment Planning E-Prescribing Coding Assistance Medical Billing Patient Engagement Third-Party Integrations Charting Patient Intake EMR/EHR Claims Management Clinic Interoperability HIPAA Compliant Insurance Eligibility Verification Appointment Management Customizable Templates Artificial Intelligence
Orthopedic EMR Software 15 selected features Open category ↗ ⌄
Appointment Management E-Prescribing Patient Portal Charting Customizable Templates HIPAA Compliant Care Plan Management Claims Management Clinical Notes Insurance Eligibility Verification Third-Party Integrations Coding Assistance Electronic Payments Medical Billing Workflow Management
Pain Management EMR Software 13 selected features Open category ↗ ⌄
Patient Records Management Workflow Management Charting Initial Assessments Medical Billing E-Prescribing Clinical Notes Medication Management Patient Intake Patient Portal Appointment Scheduling Practice Management Artificial Intelligence
Patient Management Software 16 selected features Open category ↗ ⌄
Bed Management Communication Management Claims Management Patient Location Tracking Billing & Invoicing Patient Flow Management Appointment Management Calendar Management Historical Reporting HIPAA Compliant Records Management Waiting Time Tracking Real-Time Reporting Charting Patient Monitoring Artificial Intelligence
Podiatry EMR Software 15 selected features Open category ↗ ⌄
Imaging and X-rays Appointment Management Medical Billing E-Prescribing Patient Portal Electronic Payments Patient Communications Charting Medical History Records Customizable Templates Coding Assistance Insurance Eligibility Verification Practice Management Patient Intake Artificial Intelligence
Primary Care EHR Software 14 selected features Open category ↗ ⌄
Patient Portal Medication Management Immunization & Allergy Tracking Patient Records Management Referral Management Treatment Planning Workflow Management Patient Scheduling Initial Assessments Medical Billing Insurance Eligibility Verification Claims Management Coding Assistance Artificial Intelligence
Revenue Cycle Management Software 12 selected features Open category ↗ ⌄
ICD-10 Compliance Insurance Eligibility Verification For Healthcare Charting EHR/EMR Integration Accounts Receivable Revenue Management Payment Processing Patient Scheduling Workflow Management Denial Management Artificial Intelligence
Speech Recognition Software 17 selected features Open category ↗ ⌄
Text Editing Voice Recognition Call Recording Multi-Language Reporting/Analytics Concatenated Speech Sentiment Analysis Automatic Transcription Audio Capture Call Center Management Call Scripting Speech-to-Text Analysis Search/Filter Customizable Macros IVR/Voice Recognition Automatic Call Distribution Artificial Intelligence
Telemedicine Software 18 selected features Open category ↗ ⌄
Self Service Portal Appointment Scheduling Charting Payment Processing E-Prescribing Appointment Management For Medical Purposes Online Forms Medical Billing HIPAA Compliant Remote Treatment Planning Virtual Waiting Room Multi-Provider Practice Billing & Invoicing Practice Management Confirmation/Reminders Video Conferencing Artificial Intelligence
Urgent Care EMR Software 14 selected features Open category ↗ ⌄
Immunization & Allergy Tracking Medical Billing Self Check-In/Check-Out Coding Assistance E-Prescribing Initial Assessments Patient Intake Patient Communications Patient Portal Patient Records Management SOAP notes Treatment Planning Claims Management Artificial Intelligence
Urology EMR Software 16 selected features Open category ↗ ⌄
Appointment Management Diagnostic Imaging Treatment Planning SOAP notes E-Prescribing Billing & Invoicing Coding Assistance Lab Results Patient Portal Patient Communications Third-Party Integration Document Management Referral Tracking Drug Reference Database Claims Management Artificial Intelligence
Connected Applications

eClinicalWorks Integrations

Integration information is displayed only when approved integration products are available on the profile.

Pricing Information

eClinicalWorks Pricing

Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.

Pricing Type Per User
Preferred Currency USD ($)
Free Trial NA
Free Version NA
Payment Frequency NA
Pricing Page ↗
EHR Only
$449 Per Month
EHR with Practice Management
$599 Per Month

Prices shown are profile information and may not include taxes, regional differences, introductory terms, usage limits, or add-ons. Confirm current plans on the vendor website.

Verified User Feedback

eClinicalWorks Reviews

Approved reviews submitted through verified Google or LinkedIn reviewer accounts.

Write a eClinicalWorks Review ↗
4.6
Based on 7 approved reviews
5 stars 68%
4 stars 29%
3 stars 4%
2 stars 0%
1 star 0%
Joel R.
Joel R. physician

Two Decades with eClinicalWorks – A Personal Perspective

Having used eClinicalWorks for 20 years, I can confidently say it’s an outstanding company with dedicated and ethical staff. The software keeps improving year after year, making it easier for a solo physician like me to manage my entire practice efficiently. Their support team is always prompt, professional, and genuinely helpful, making the whole experience seamless and reliable.

Reviewed on October, 2024
Misty P.
Misty P. Credentialing Coordinator

Effortless and Intuitive EMR Experience

My experience with eClinicalWorks has been fantastic. The system is very intuitive and easy to navigate, allowing me to quickly get started after watching just a few tutorial videos. Minimal training was needed, and I was able to perform daily tasks independently without any hassle.

Reviewed on July, 2024
Joelle L.
Joelle L. Medical assistant

Streamlined and Practical EMR for Small Practices

EClinicalWorks proves to be a simple and effective EMR, especially for routine visits and check-ins in the exam room. While it can feel a bit limited for larger procedures or complex appointments, it remains a solid choice for small practices looking for an affordable, easy-to-navigate system. Despite being an older platform, it continues to improve and meets the essential needs of medical providers efficiently.

Reviewed on June, 2024
Diane T.
Diane T. Medical assistant

Simple and Efficient for Patient Management

Eclinic is very easy to use and helps me keep track of all patient appointments effortlessly. Working in a hospital, I rely on this software to notify patients about their upcoming visits, making scheduling and communication much smoother.

Reviewed on April, 2021
Taylor X.
Taylor X. PA

Works Well and User-Friendly

Overall, this software is very helpful for charting patient information and effectively gets the job done. It’s easy to use and comes with many practical features that can be quickly learned, helping to improve efficiency and streamline daily tasks.

Reviewed on March, 2021
Jammie P.
Jammie P. LPN

User-Friendly Patient Management System

This software keeps all patient information organized in one place and integrates smoothly with the scheduler. It’s extremely easy to learn, even for someone new to the medical field—I was able to get the hang of it in just a day.

Reviewed on September, 2020
Vicki N.
Vicki N. Executive Secretary

Streamlined Electronic Health Records

Switching from paper charts to eClinicalWorks has been a game-changer for our clinic. With over 70 providers in a multi-specialty setting, everyone can now access patient charts simultaneously, saving time and reducing errors. The software is intuitive to learn and has significantly boosted our clinic’s efficiency.

Reviewed on April, 2020
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Frequently Asked Questions

eClinicalWorks FAQs

Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.

eClinicalWorks is a comprehensive healthcare IT solution widely recognized for its electronic health record (EHR) and practice management systems. It is designed for various healthcare settings and offers seamless patient charting, with custom templates and e-prescribing capabilities enhancing clinical efficiency. The software includes robust practice management features, facilitating appointment scheduling, billing, and revenue cycle management. eClinicalWorks stands out with its telehealth solutions, enabling virtual patient visits and broadening care accessibility. Its patient portal promotes engagement by allowing patients to access their medical records and communicate with providers. The platform also supports data analytics and reporting, aiding in practice decision-making. Known for its scalability and customization, eClinicalWorks caters to the evolving needs of modern healthcare practices.

  • No, eClinicalWorks does not offer a free version.

  • No, eClinicalWorks does not offer any free trial.

  • eClinicalWorks offers the following pricing plans & packages:

    EHR Only

    $449 Per Month

    EHR with Practice Management

    $599 Per Month

  • No, eClinicalWorks does not offer an API.

  • eClinicalWorks can be integrated with the following applications:

    • Salesforce Sales Cloud , Google Workspace , Slack , Zoom Meetings , DocuSign , Microsoft Outlook , Microsoft Teams , Change Healthcare Platform

  • eClinicalWorks offers support with the following options:
    • 24x7 Support , Email , Phone

  • eClinicalWorks offers training with the following options:
    • In-person , Webinar , Documentation

  • eClinicalWorks supports the following languages:
    • English

  • Following are the typical users of the eClinicalWorks:
    • Self-Employed , Small-Business , Midsize-Business , Large-Enterprise-Business

  • eClinicalWorks supports the following deployment:
    • Cloud Hosted

  • eClinicalWorks supports the following devices and operating systems:
    • Web-Based , Windows , Mac , Linux
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