Best Online Customer Engagement Software

In an always-connected world, many businesses prefer customer engagement software solutions that require no local installation. Below, you’ll find top online customer engagement software platforms—often referred to as cloud-based or web-based—offering easy subscription models, automatic updates, and seamless remote access. Explore these recommended tools to streamline workflows, enhance collaboration, and keep your team productive from anywhere.
  • 4.3 avg. rating from 05 reviews

Last Updated: October 01, 2025

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938 Software

Popular Picks in Customer Engagement Software

Lusha

Lusha

$29.90 Per month

Survicate

Survicate

   (4.0)

$299 Per month

CallVU

CallVU

$130 Per year

List of Top Web-Based Customer Engagement Software

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Hull is a versatile integration software designed to seamlessly connect and synchronize data across various applications and systems within an organization. It offers a comprehensive platform for automating data flows, ensuring that information is consistently and accurately shared between different software solutions. Hull’s intuitive interface allows users to create custom integrations without... Read more about Hull

Free Trial

Available

Pricing Type

$950 Per user

Location

United States

Mobile Text Alerts is a dynamic SMS Marketing Software designed to help businesses engage with their customers through targeted text messaging campaigns. This versatile platform enables users to create, schedule, and send personalized SMS messages, promotions, and alerts with ease. Mobile Text Alerts offers robust features such as contact segmentation, automated responses, and real-time analytics,... Read more about Mobile Text Alerts

Free Trial

Available

Pricing Type

$25 Per month

Location

United States

Quiq is an innovative customer support software designed to enhance communication between businesses and their customers across various channels, including SMS, web chat, and social media. This platform enables organizations to provide timely and effective support, ensuring that customer inquiries are addressed promptly. Quiq's userfriendly interface allows support teams to manage multiple convers... Read more about Quiq

Free Trial

Available

Pricing Type

$6000 Per feautre

Location

United States

VoiceSage is an innovative SMS marketing software that enables businesses to engage with their customers through personalized text messaging campaigns. This powerful platform allows users to create, schedule, and track SMS campaigns easily, ensuring effective communication with their audience. With VoiceSage, businesses can segment their customer database, allowing for targeted messaging that reso... Read more about VoiceSage

Free Trial

Available

Pricing Type

Contact Vendor

Location

Ireland

Feedier is an advanced survey software that allows businesses to collect valuable feedback from customers, employees, and other stakeholders. With its userfriendly interface, Feedier enables the creation of highly customizable surveys that can be tailored to any business need. The platform offers various question types, such as multiple choice, Likert scales, and openended questions, allowing busi... Read more about Feedier

Free Trial

Available

Pricing Type

$60 Per month

Location

France

NEON-dX is a cutting-edge marketing automation software designed to help businesses streamline their marketing efforts, enhance customer engagement, and drive revenue growth effectively. It offers a comprehensive platform for creating, managing, and automating marketing campaigns across multiple channels, including email, social media, and web seamlessly. With NEON-dX, marketers can design persona... Read more about NEON-dX

Free Trial

Available

Pricing Type

$1 Per feautre

Location

India

Adictiz is an innovative gamification software designed to boost user engagement, motivation, and retention across various platforms and industries. It offers a comprehensive suite of tools for integrating game mechanics into applications, websites, and training programs with ease and creativity. Adictiz features customizable badges, leaderboards, and reward systems, allowing businesses to create ... Read more about Adictiz

Free Trial

NA

Pricing Type

$12000 Per year

Location

France

SocialVOYCE is a customer engagement software platform that allows businesses to improve their relationships with customers through interactive and personalized communication. It enables companies to build a more engaged customer base by integrating multiple communication channels such as email, chat, and social media. SocialVOYCE’s key features include automated messaging, real-time customer fe... Read more about SocialVOYCE

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NA

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Location

Germany

Engage+ is a customer engagement software platform that helps businesses connect with customers through personalized, multi-channel interactions. The platform supports email, SMS, and in-app messaging, enabling businesses to reach customers at key touchpoints. Engage+ includes tools for audience segmentation, automation workflows, and message customization, ensuring that engagement efforts are rel... Read more about Engage+

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NA

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Location

India

Rede Parcerias is an innovative customer engagement software designed to foster meaningful interactions and build strong relationships with your customers. This platform offers tools for personalized communication, automated messaging, and customer feedback collection, ensuring that your business can engage with customers effectively across multiple channels. With features like CRM integration, an... Read more about Rede Parcerias

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NA

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Location

Brazil

Knowlarity is a leading cloud communication platform that enables businesses to manage their communications more effectively by leveraging cloud-based solutions for voice, SMS, and video. With Knowlarity, companies can set up virtual phone numbers, interactive voice response (IVR) systems, and automated call routing to enhance customer interactions and streamline operations. The platform integrate... Read more about Knowlarity

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NA

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Location

Singapore

Technology that drives a better consumer experience.

Digital Air Strike is an innovative software solution focused on social media marketing and online reputation management, primarily for the automotive industry. Its main strength lies in enhancing customer engagement through various digital channels. The platform offers tools for managing and responding to online reviews, a critical feature for maintaining a positive public image. It also provides... Read more about Digital Air Strike

Free Trial

NA

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Location

United States

Vivocha is an advanced call center software designed to enhance customer engagement and streamline communication processes for businesses. This platform provides a comprehensive suite of tools for managing customer interactions across various channels, including voice, chat, and video. Users can easily set up and manage virtual call centers, enabling agents to assist customers in real-time, regard... Read more about Vivocha

Free Trial

Available

Pricing Type

$52 Per user

Location

Italy

Aimtell is a powerful marketing automation software that helps businesses engage with their customers through targeted push notifications. The platform allows users to create personalized notification campaigns based on customer behavior, location, and interests, ensuring relevant and timely messaging. Aimtell integrates with websites and mobile apps, enabling businesses to send notifications to c... Read more about Aimtell

Free Trial

Available

Pricing Type

$49 Per month

Location

United States

Xtremepush is a powerful marketing automation software designed to help businesses engage their audiences and drive conversions through personalized and data-driven campaigns. This platform offers a suite of tools for customer segmentation, behavior tracking, and multi-channel communication, enabling marketers to deliver targeted messages via email, SMS, push notifications, and in-app messages. Xt... Read more about Xtremepush

Free Trial

Available

Pricing Type

$250 Per feautre

Location

Ireland

ChurnZero is a powerful customer success software designed to help organizations reduce churn and enhance customer satisfaction. This comprehensive platform provides tools for monitoring customer health, tracking engagement, and identifying upsell opportunities. With ChurnZero, users can segment their customer base and tailor their strategies to meet specific needs, ensuring a personalized experie... Read more about ChurnZero

Free Trial

NA

Pricing Type

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Location

United States

Talon.One is a cutting-edge customer engagement software designed to enhance the way businesses interact with their customers. With its powerful platform, organizations can create personalized marketing campaigns that resonate with individual consumer preferences, leading to increased loyalty and sales. Talon.One’s comprehensive suite of tools allows for the development of promotions, discounts,... Read more about Talon.One

Free Trial

Available

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Location

Germany

Dropcountr is an innovative customer engagement software designed to help utilities and water providers enhance communication with their customers. This platform offers tools for delivering personalized insights about water usage, conservation tips, and billing information directly to customers. With its userfriendly interface, Dropcountr allows users to track their water consumption, set conserva... Read more about Dropcountr

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NA

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Location

United States

Connect Space is an innovative Event Management Software designed to simplify and enhance the planning, execution, and analysis of events for businesses and organizations. It offers a comprehensive platform for managing all aspects of event planning, including registration, ticketing, scheduling, and attendee engagement. Connect Space features intuitive tools for creating event websites, customizi... Read more about Connect Space

Free Trial

NA

Pricing Type

$5000 Per one-time

Location

United States

Cognigy.AI is a leading Conversational AI Platform Software designed to enable enterprises to create and manage intelligent virtual agents and chatbots for customer service, support, and engagement. It offers a comprehensive platform for designing, deploying, and optimizing conversational experiences across multiple channels, including web, mobile, voice assistants, and messaging platforms. Cognig... Read more about Cognigy.AI

Free Trial

Available

Pricing Type

$2500 Per month

Location

Germany

IndiVideo is an innovative video making software that empowers users to create high-quality videos effortlessly. This platform offers a suite of intuitive tools for video editing, enabling users to produce professional-looking content without extensive technical knowledge. With IndiVideo, users can easily import footage, apply filters, and add music, transitions, and text overlays to enhance their... Read more about IndiVideo

Free Trial

NA

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Location

Canada

Coosto is a comprehensive reputation management software designed to monitor, analyze, and improve a brand’s online presence. It allows businesses to track mentions across various social media platforms, websites, and review sites in real-time. Coosto’s powerful analytics tools help identify trends, measure sentiment, and uncover potential issues before they escalate. The software enables comp... Read more about Coosto

Free Trial

NA

Pricing Type

$250 Per month

Location

Netherlands

Liberty Converse is a call center software solution designed to improve customer support and enhance communication. The platform offers a range of features for managing inbound and outbound calls, including automatic call routing, call queuing, and interactive voice response (IVR). Liberty Converse enables call centers to prioritize customer needs efficiently, ensuring that each call is handled pr... Read more about Liberty Converse

Free Trial

NA

Pricing Type

Contact Vendor

Location

United Kingdom

Pypestream is a cutting-edge artificial intelligence software that enables businesses to enhance customer engagement through automated conversations and messaging. This AI-driven platform integrates with various communication channels, such as SMS, email, web chat, and social media, to provide personalized, real-time interactions with customers. Pypestream utilizes natural language processing (NLP... Read more about Pypestream

Free Trial

NA

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Location

United States

Flybuy is a location intelligence software that enables businesses to leverage geospatial data for real-time customer engagement and operational optimization. The platform helps organizations enhance customer experiences by providing location-based services such as order pickup notifications, geofencing, and proximity marketing. Flybuy uses advanced GPS and beacon technology to track customer loca... Read more about Flybuy

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

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