Best Online Customer Engagement Software

In an always-connected world, many businesses prefer customer engagement software solutions that require no local installation. Below, you’ll find top online customer engagement software platforms—often referred to as cloud-based or web-based—offering easy subscription models, automatic updates, and seamless remote access. Explore these recommended tools to streamline workflows, enhance collaboration, and keep your team productive from anywhere.
  • 4.3 avg. rating from 05 reviews

Last Updated: October 01, 2025

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938 Software

Popular Picks in Customer Engagement Software

Lusha

Lusha

$29.90 Per month

Survicate

Survicate

   (4.0)

$299 Per month

CallVU

CallVU

$130 Per year

List of Top Web-Based Customer Engagement Software

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I'm looking for Customer Engagement Software that is:

Omnichannel customer engagement platform

REVE Chat is a comprehensive customer communication software, known for its wide range of communication tools designed to enhance online customer service. A key feature is its multi-channel support, including live chat, voice calls, and video chat, providing a more personal and effective customer interaction. The software stands out with its AI-powered chatbots, which automate responses and stream... Read more about REVE Chat

Free Trial

14 Days

Pricing Type

Contact Vendor

Location

Singapore

Spotler CRM is a customer relationship management software designed to help businesses improve customer engagement and streamline their sales and marketing processes. It offers tools for managing leads, tracking customer interactions, and automating marketing campaigns. Spotler CRM integrates with popular email marketing platforms, allowing businesses to create personalized campaigns based on cust... Read more about Spotler CRM

Free Trial

Available

Pricing Type

$0 Per month

Location

Netherlands

Listen360 is a robust Net Promoter Score (NPS) software designed to help businesses capture and analyze customer feedback effectively. It provides a seamless platform for collecting, managing, and interpreting feedback through surveys that gauge customer satisfaction and loyalty. Listen360's intuitive dashboard offers real-time analytics and reporting, allowing businesses to identify trends, addre... Read more about Listen360

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

iZooto is a powerful customer engagement software designed to help businesses connect with their audience through personalized and targeted marketing strategies. Whether you're aiming to increase website conversions, enhance user retention, or boost overall engagement, iZooto offers a comprehensive suite of tools to achieve your goals. The software features advanced push notification capabilities,... Read more about iZooto

Free Trial

Available

Pricing Type

$85 Per month

Location

India

WaterSmart is a customer engagement software designed specifically for water utilities, helping them educate and engage customers about water usage. The platform provides users with personalized insights into their water consumption, allowing them to make informed decisions about conservation. WaterSmart offers a user-friendly interface that presents real-time data on water usage, comparisons to n... Read more about WaterSmart

Free Trial

NA

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Location

United States

CustomShow is a powerful sales enablement software designed to help businesses create stunning presentations that drive engagement and close deals. It offers a wide range of customization options, allowing sales teams to build branded presentations that resonate with their audience. With CustomShow, users can collaborate on presentations in real-time, ensuring consistency and improving team produc... Read more about CustomShow

Free Trial

Available

Pricing Type

$0 Per one-time

Location

United States

Retain your most valuable audience

Pushwoosh is a mobile-driven customer engagement platform that enables businesses to connect with their audiences through personalized messages. The software offers user segmentation capabilities, making it easy to tailor messages based on user behavior, preferences, and demographics. Its analytics tools help marketing and product managers measure campaign success and refine strategies for better... Read more about Pushwoosh

Free Trial

Available

Pricing Type

$49 Per month

Location

United States

PushCrew is a dynamic customer engagement software designed to help businesses communicate effectively with their customers through web and mobile notifications. This platform offers a range of tools for creating targeted campaigns, managing subscriber lists, and analyzing engagement metrics. With PushCrew, users can easily send personalized notifications, track user interactions, and segment thei... Read more about PushCrew

Free Trial

Available

Pricing Type

$25 Per user

Location

India

Remesh is a cuttingedge market research software designed to facilitate realtime conversations with large groups of participants. It utilizes artificial intelligence to analyze responses instantly, providing deep insights into consumer preferences, opinions, and behaviors. This platform enables researchers to engage with hundreds of participants at once, asking openended questions and receiving in... Read more about Remesh

Free Trial

NA

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Location

United States

CrossEngage is a powerful artificial intelligence software designed to transform customer engagement and marketing strategies for businesses. Leveraging advanced AI algorithms, CrossEngage enables companies to analyze vast amounts of customer data, identify patterns, and predict behaviors, allowing for highly personalized and targeted marketing campaigns. The software offers real-time customer seg... Read more about CrossEngage

Free Trial

NA

Pricing Type

Contact Vendor

Location

Netherlands

Customer Lobby is a comprehensive customer engagement software designed to help businesses build stronger relationships with their customers by streamlining communication, feedback, and loyalty programs. The platform offers a variety of tools to capture customer feedback through surveys, reviews, and net promoter score (NPS) tracking, helping businesses understand customer satisfaction and identif... Read more about Customer Lobby

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

Community Software for Customer and Employee Engagement

Forumbee is a dynamic and user-friendly software designed for creating and managing online communities. It stands out with its intuitive design, making it easy for users to navigate and participate in discussions. This platform is versatile, catering to a wide range of communities, from corporate groups to special interest forums. Forumbee allows for rich customization, enabling administrators to ... Read more about Forumbee

Free Trial

30 Days

Pricing Type

$250 Per month

Location

United States

Get More Leads with a Lead Capture Tool

CallPage is an innovative software tool developed to boost customer engagement and lead generation through instant callback technology. Its primary feature is offering website visitors a free, immediate callback within seconds, significantly improving customer interaction and satisfaction. CallPage works by displaying a customizable widget on a website, which invites visitors to leave their phone ... Read more about CallPage

Free Trial

14 Days

Pricing Type

$31 Per month

Location

Poland

Qmatic is a premier scheduling software solution designed to streamline customer flow management in various industries, including healthcare, retail, and service sectors. With its user-friendly interface, Qmatic enables organizations to effectively manage appointments and reduce wait times, enhancing overall customer satisfaction. The software offers features such as real-time tracking of customer... Read more about Qmatic

Free Trial

NA

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Location

United States

Breezio is an innovative collaboration software designed to enhance team communication and productivity through seamless virtual interactions. It offers a comprehensive suite of features including real-time messaging, video conferencing, file sharing, and project management tools, ensuring that teams can collaborate effectively regardless of their location. The intuitive interface allows users to ... Read more about Breezio

Free Trial

NA

Pricing Type

$1 Per year

Location

United States

Surfly is a cutting-edge remote support software designed to facilitate real-time collaboration between support agents and customers. This innovative platform allows agents to see what users are experiencing on their screens, enabling them to provide instant assistance and guidance. With its user-friendly interface, Surfly integrates seamlessly with existing customer service tools, making it easy ... Read more about Surfly

Free Trial

Available

Pricing Type

$31 Per user

Location

Netherlands

FORTVISION is an advanced email marketing software that empowers businesses to create, manage, and optimize their email campaigns effectively. The platform provides a suite of tools for designing visually appealing emails using drag-and-drop functionality, making it easy for users to craft professional newsletters and promotional messages. With features like A/B testing, segmentation, and analytic... Read more about FORTVISION

Free Trial

NA

Pricing Type

Contact Vendor

Location

Israel

Weezmo is an innovative customer loyalty software designed to help businesses build and manage effective loyalty programs that enhance customer engagement and retention. This platform provides tools for creating personalized loyalty campaigns, tracking customer interactions, and rewarding loyal customers effectively. With Weezmo, users can easily segment their customer base and tailor rewards base... Read more about Weezmo

Free Trial

NA

Pricing Type

$1 Per feautre

Location

Israel

GuestXM is an all-in-one restaurant management software designed to enhance operational efficiency and improve the dining experience for both staff and patrons. This platform offers a range of features, including reservation management, table allocation, and guest feedback collection, enabling restaurants to streamline their operations effectively. With its user-friendly interface, restaurant staf... Read more about GuestXM

Free Trial

Available

Pricing Type

$49 Per year

Location

Belgium

Guest Suite is an innovative review management software designed to help businesses in the hospitality industry monitor and respond to customer feedback. The platform consolidates reviews from various sources, including Google, TripAdvisor, and social media, in one easy-to-navigate dashboard. Guest Suite allows businesses to track their online reputation, respond to guest reviews in real-time, and... Read more about Guest Suite

Free Trial

Available

Pricing Type

Contact Vendor

Location

France

Courier is a robust Customer Communications Management (CCM) software solution that helps businesses streamline and enhance their communication with customers. Designed for enterprises looking to automate customer interaction, Courier centralizes all communication channels, including email, SMS, and print, into one easy-to-manage platform. It allows businesses to personalize and automate communica... Read more about Courier

Free Trial

NA

Pricing Type

$99 Per month

Location

United States

Reimagining Contact Center Solutions

UJET is a cloud-based customer support software designed for modern businesses. It offers a platform for handling customer interactions across various channels like phone, chat, and in-app messaging. UJET's unique feature is its mobile SDK, allowing direct support within mobile apps. The software includes tools for call routing and management, ensuring efficient handling of customer queries. UJET ... Read more about UJET

Free Trial

Available

Pricing Type

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Location

United States

The team inbox and chat app empowering teams to truly collaborate around email.

Missive is a collaborative email and messaging application designed to boost team productivity and streamline communication. Unique for its ability to blend emails, chats, and tasks in a single thread, it enables teams to collaborate seamlessly within the context of each message. Users can comment directly on email threads, assign tasks, and share drafts before sending, fostering team coordination... Read more about Missive

Free Trial

NA

Pricing Type

$18 Per month

Location

Canada

Best Lead Capture Software

Yieldify is a sophisticated e-commerce personalization software expertly developed to enhance online shopping experiences and increase conversion rates. It stands out with its ability to create customized visitor journeys based on user behavior and preferences. Yieldify enables website owners to display targeted messages, offers, and calls-to-action, effectively reducing cart abandonment and incre... Read more about Yieldify

Free Trial

Available

Pricing Type

Contact Vendor

Location

United Kingdom

Whisbi is an advanced call center software solution designed to enhance customer engagement and improve operational efficiency for businesses. With its user-friendly interface, Whisbi enables agents to manage calls, track customer interactions, and access real-time analytics effortlessly. The platform supports various communication channels, including voice, video, and chat, ensuring a seamless cu... Read more about Whisbi

Free Trial

NA

Pricing Type

Contact Vendor

Location

Spain

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