Best Online Customer Engagement Software

In an always-connected world, many businesses prefer customer engagement software solutions that require no local installation. Below, you’ll find top online customer engagement software platforms—often referred to as cloud-based or web-based—offering easy subscription models, automatic updates, and seamless remote access. Explore these recommended tools to streamline workflows, enhance collaboration, and keep your team productive from anywhere.
  • 4.3 avg. rating from 05 reviews

Last Updated: October 01, 2025

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938 Software

Popular Picks in Customer Engagement Software

Lusha

Lusha

$29.90 Per month

Survicate

Survicate

   (4.0)

$299 Per month

CallVU

CallVU

$130 Per year

List of Top Web-Based Customer Engagement Software

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Hivebrite is a versatile community engagement platform designed to connect and empower communities. With a user-friendly interface, it facilitates seamless communication and collaboration among members. The platform supports customizable member profiles, enabling users to showcase their expertise and interests. Hivebrite's event management tools simplify the planning and execution of community eve... Read more about Hivebrite

Free Trial

NA

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Location

France

AI-Powered Support Automation Platform

Capacity is an innovative, AI-driven support automation platform designed to enhance productivity and knowledge sharing within organizations. Its standout feature is the AI-powered helpdesk, which automates responses to common inquiries, providing instant assistance to employees and customers. Capacity seamlessly integrates with various business applications, centralizing data and workflows for ea... Read more about Capacity

Free Trial

NA

Pricing Type

$49 Per month

Location

United States

Get More Customers, Get Paid Faster, Get Time Back with GoSite.

GoSite is a comprehensive software solution tailored for small businesses aiming to simplify and enhance their online presence. Its primary feature is an all-in-one platform that combines website building, online booking, and messaging services. This integration allows businesses to manage customer interactions effortlessly from a single dashboard. GoSite is particularly adept at facilitating onli... Read more about GoSite

Free Trial

NA

Pricing Type

$199 Per month

Location

United States

Coconut Software is a powerful appointment scheduling software designed to streamline booking processes for businesses in various sectors. This platform provides comprehensive tools for managing appointments, tracking availability, and enhancing customer engagement. With its user-friendly interface, users can easily create customized booking forms, set reminders, and manage client communications s... Read more about Coconut Software

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NA

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Location

Canada

Faveo Helpdesk is a robust help desk software solution designed to streamline customer support operations and enhance service delivery. It offers a comprehensive suite of tools for ticket management, including automated ticket routing, prioritization, and tracking, ensuring that customer inquiries are addressed promptly and efficiently. Faveo Helpdesk's intuitive interface allows support teams to ... Read more about Faveo Helpdesk

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Available

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Location

India

SocialHub is an innovative social media marketing software designed to help businesses effectively manage, analyze, and optimize their social media presence across multiple platforms. This comprehensive tool offers features such as content scheduling, social media monitoring, engagement tracking, and performance analytics, enabling marketers to streamline their campaigns and enhance their online v... Read more about SocialHub

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Available

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Location

Germany

Answerbase is a comprehensive Ecommerce Software designed to help businesses manage online stores and provide self-service support through a Q&A platform. The platform offers tools for product listing, inventory management, and customer engagement, enabling businesses to create interactive and informative ecommerce websites. Answerbase features an intuitive interface that allows customers to ask q... Read more about Answerbase

Free Trial

Available

Pricing Type

$19 Per feautre

Location

Spain

Marigold Engage by Sailthru is a powerful email marketing software designed to enhance customer engagement through personalized and data-driven campaigns. This platform allows businesses to create targeted email marketing strategies based on user behavior, preferences, and demographics, ensuring messages resonate with the right audience. With its intuitive drag-and-drop editor, users can easily de... Read more about Marigold Engage by Sailthru

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NA

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Location

United States

Wigzo is an innovative marketing automation software designed to help businesses enhance their marketing efforts and engage customers effectively. This platform provides a comprehensive suite of tools for email marketing, social media management, and customer segmentation, allowing organizations to create targeted campaigns. With Wigzo, businesses can automate marketing workflows, ensuring timely ... Read more about Wigzo

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Available

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Location

Singapore

Reflektion is a sophisticated eCommerce software designed to enhance the online shopping experience through personalized interactions. This platform utilizes advanced AI algorithms to analyze customer behavior and preferences, enabling businesses to deliver tailored product recommendations in real time. With Reflektion, retailers can optimize their websites for increased conversion rates by provid... Read more about Reflektion

Free Trial

NA

Pricing Type

$0.01 Per user

Location

United States

Marigold Engage is a powerful email marketing software designed to help businesses create, manage, and optimize their email campaigns effectively. With its intuitive interface, Marigold Engage enables users to design eye-catching emails using customizable templates and drag-and-drop functionality, making it accessible for marketers of all skill levels. The software offers advanced segmentation and... Read more about Marigold Engage

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NA

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Location

United States

Guest Express is an advanced hospitality property management software designed to streamline operations for hotels, resorts, and other lodging facilities. This platform offers a comprehensive suite of tools for reservations, front desk management, guest communication, and billing, ensuring that property managers can deliver exceptional service to their guests. With Guest Express, users can efficie... Read more about Guest Express

Free Trial

NA

Pricing Type

$250 Per feautre

Location

United States

Verloop is a sophisticated live chat software designed to enhance customer engagement and support across digital platforms. This platform offers a comprehensive suite of tools for managing realtime conversations, automating responses, and analyzing customer interactions. With its intuitive interface, businesses can easily integrate live chat functionality into their websites and applications, enab... Read more about Verloop

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Available

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Location

India

Promoboxx is a content marketing software that connects brands with local retailers to amplify marketing efforts and drive sales. This platform provides tools for creating and distributing co-branded marketing content, enabling brands to empower their retail partners with effective promotional materials. With features such as customizable templates, analytics dashboards, and social media integrati... Read more about Promoboxx

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United States

ProveSource is an advanced sales enablement software designed to help businesses improve their sales processes and enhance customer engagement. This powerful platform offers a suite of tools that facilitate lead tracking, content management, and customer interaction, ensuring that sales teams have the resources they need to close deals effectively. ProveSource’s user-friendly interface allows sa... Read more about ProveSource

Free Trial

NA

Pricing Type

$0 Per month

Location

Israel

Mitto is a comprehensive SMS marketing software designed to help businesses engage with their customers through targeted and effective messaging. The platform offers tools for creating, managing, and analyzing SMS campaigns, enabling organizations to reach their audience directly and drive engagement. Mitto features an intuitive interface that allows users to design personalized messages and sched... Read more about Mitto

Free Trial

Available

Pricing Type

$10 Per user

Location

United States

Crowdtech is an innovative market research software designed to facilitate data collection and analysis for businesses seeking insights into consumer behavior and market trends. This platform provides comprehensive tools for designing surveys, managing panels, and analyzing results, ensuring that organizations can gather valuable information efficiently. With its user-friendly interface, Crowdtech... Read more about Crowdtech

Free Trial

Available

Pricing Type

$750 Per year

Location

Netherlands

Leadoo is a powerful Lead Generation Software designed to help businesses capture, qualify, and nurture leads effectively. It uses intelligent automation to engage website visitors through personalized chatbots, forms, and pop-ups, encouraging higher conversion rates. Leadoo allows users to integrate lead capture tools with CRM systems and email marketing platforms, ensuring smooth data flow and s... Read more about Leadoo

Free Trial

NA

Pricing Type

$599 Per month

Location

Finland

Tactile Marketing Automation is an innovative direct mail automation software that allows businesses to create personalized marketing campaigns with ease. The platform simplifies the process of designing, printing, and sending direct mail, ensuring a seamless experience from start to finish. Tactile Marketing Automation uses advanced data segmentation to target specific customer groups, increasing... Read more about Tactile Marketing Automation

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Location

United States

Userlist is a digital adoption platform software designed to help businesses onboard users effectively and enhance product engagement. The platform offers tools for creating personalized onboarding experiences, managing user journeys, and tracking user behavior within applications. Userlist’s analytics provide insights into user engagement, feature usage, and onboarding effectiveness, allowing t... Read more about Userlist

Free Trial

Available

Pricing Type

$99 Per user

Location

United States

Netigate is a versatile survey software designed to help businesses and organizations collect, analyze, and act on customer, employee, and market feedback. The platform offers an intuitive interface that enables users to create and distribute surveys across multiple channels, such as email, websites, or social media. Netigate’s powerful analytics tools allow businesses to analyze survey results ... Read more about Netigate

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Available

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Location

Sweden

Cloud4Wi is a customer engagement software that enables businesses to connect with their customers in meaningful ways through Wi-Fi networks. With Cloud4Wi, companies can enhance the customer experience by providing free, secure Wi-Fi access while simultaneously capturing valuable customer data. The platform allows businesses to create branded Wi-Fi portals, collect customer insights, and deliver ... Read more about Cloud4Wi

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NA

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Location

United States

ScoreNotch is an innovative gamification software designed to enhance user engagement and motivation across various industries. This platform enables organizations to create interactive experiences by integrating game mechanics into their processes, such as training, employee performance, and customer loyalty programs. With features like customizable leaderboards, challenges, rewards systems, and ... Read more about ScoreNotch

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NA

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Location

United States

Marigold Engage+ is a powerful email marketing software designed to help businesses create, manage, and optimize effective email campaigns. This platform provides a comprehensive suite of tools that streamline the email marketing process, allowing users to craft engaging content, segment their audience, and track campaign performance. With Marigold Engage+, marketers can easily design visually app... Read more about Marigold Engage+

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NA

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Location

United States

Marigold Grow is a Digital Experience Platform (DXP) designed to enhance customer experiences by delivering personalized, seamless, and engaging digital interactions across all channels. The platform allows businesses to create tailored user journeys that drive customer engagement, improve satisfaction, and increase conversions. Marigold Grow integrates content management, customer data, and marke... Read more about Marigold Grow

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Location

United States

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