Vivocha
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Vivocha Evaluation Snapshot
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Product Overview
Vivocha Overview
Product description, media, company details, support, training, deployment, customer size, languages, and industries.
Support
Training
Licensing & Deployment
Typical Customers
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Category-Based Capabilities
Vivocha Features
Each category combines the selected software category, its category-specific description, and the features assigned to that category.
Customer Service Software 25 selected features Open category ↗ ⌄
Performance Metrics
Appointment Management
Real Time Notifications
Customer Segmentation
Employee Management
Queue Management
Virtual Assistant
Customer History
Call Routing
SMS Messaging
Email Management
Voice Mail
Call Center Management
Knowledge Base Management
Multi-Channel Communication
Live Chat
Activity Tracking
Self Service Portal
Alerts/Escalation
Auto-Responders
Support Ticket Management
Engagement Tracking
Surveys & Feedback
Social Media Integration
Contact Management
Call Center Software 30 selected features Open category ↗ ⌄
Call Recording
Computer Telephony Integration
Call Routing
Call Monitoring
Call Logging
Call Center Management
Activity Dashboard
Call Tracking
Callback Scheduling
Progressive Dialer
Manual Dialer
Call Transfer
Voice Mail
Contact Management
Inbound Call Center
Chat/Messaging
Outbound Call Center
Alerts/Escalation
CRM
Multi-Channel Communication
IVR/Voice Recognition
Call Scripting
Caller ID
Automatic Call Distribution
Queue Management
Call Reporting
Auto-Dialer
Blended Call Center
Predictive Dialer
Interaction Tracking
Live Chat Software 24 selected features Open category ↗ ⌄
Transfers/Routing
Document Storage
Mobile Access
Search/Filter
Single Sign On
Support Ticket Management
Screen Sharing
Reporting/Analytics
Proactive Chat
Auto-Responders
Multi-Channel Communication
Real Time Notifications
Offline Form
Collaboration Tools
CRM
Interaction Tracking
Transcripts/Chat History
Contact Management
Geotargeting
Chat/Messaging
File Sharing
Canned Responses
Email Management
Surveys & Feedback
Customer Engagement Software 22 selected features Open category ↗ ⌄
Churn Management
Engagement Tracking
Email Management
Social Media Integration
CRM
Multi-Language
Real Time Analytics
Campaign Management
Content Management
Event Triggered Actions
Feedback Management
Multi-Channel Communication
Customer Database
Surveys & Feedback
Customer Experience Management
Communication Management
Live Chat
Customer Segmentation
Visual Analytics
Customer History
Customer Portal
Sentiment Analysis
Contact Center Software 11 selected features Open category ↗ ⌄
Automated Routing
Quality Management
Queue Management
IVR/Voice Recognition
Computer Telephony Integration
Collaboration Tools
Agent Interface
Chatbot
Auto-Dialer
Reporting/Analytics
Workforce Management
Telephony Software 14 selected features Open category ↗ ⌄
Call Center Management
Call Transfer
Computer Telephony Integration
VoIP
Voice Mail
Reporting/Analytics
Caller ID
Call Monitoring
Call Recording
Multi-Channel Communication
Auto-Dialer
IVR/Voice Recognition
Call Routing
Automatic Call Distribution
VoIP Software 17 selected features Open category ↗ ⌄
IVR/Voice Recognition
Call Screening
Caller ID
Call Routing
Call Monitoring
Contact Management
SIP Trunking
Computer Telephony Integration
Call Recording
Call Center Management
Call Transfer
Reporting & Statistics
Auto-Dialer
Automatic Call Distribution
Mobile Access
Voice Mail
Call Tracking
Pricing Information
Vivocha Pricing
Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.
Basic
$52
Per User
Prices shown are profile information and may not include taxes, regional differences, introductory terms, usage limits, or add-ons. Confirm current plans on the vendor website.
Frequently Asked Questions
Vivocha FAQs
Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.
Vivocha is an advanced call center software designed to enhance customer engagement and streamline communication processes for businesses. This platform provides a comprehensive suite of tools for managing customer interactions across various channels, including voice, chat, and video. Users can easily set up and manage virtual call centers, enabling agents to assist customers in real-time, regardless of their location. Vivocha includes features for call routing, monitoring, and analytics, allowing organizations to track performance metrics and improve service quality. The software supports integration with customer relationship management (CRM) systems, enhancing data flow and collaboration. Ideal for customer service teams and call center operators, Vivocha improves operational efficiency, enhances customer satisfaction, and ultimately drives success in customer engagement.
- No, Vivocha does not offer a free version.
- Yes, Vivocha offers a free trial.
- No, Credit Card details are not required for the Vivocha trial.
-
Vivocha offers the following pricing plans & packages:
Basic
$52 Per User
-
Vivocha supports the following payment frequencies:
- Monthly Subscription
- No, Vivocha does not offer an API.
-
Vivocha offers support with the following options:
- Email , Phone , Chat , Knowledge Base , FAQs/Forum
-
Vivocha offers training with the following options:
- In-person , Live Online , Webinar , Documentation
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Vivocha supports the following languages:
- English , Italian
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Following are the typical users of the Vivocha:
- Self-Employed , Small-Business , Midsize-Business
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Vivocha supports the following deployment:
- Cloud Hosted
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Vivocha supports the following devices and operating systems:
- Web-Based
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