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Engage

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Engage Overview

Engage is a dynamic live chat software designed to help organizations enhance their customer support and engagement. This platform provides comprehensive tools for real-time chat, customer tracking, and support ticket management, ensuring that users can improve their customer service interactions. With features for automated responses, chat analytics, and integration with CRM systems, Engage promotes efficient communication and responsiveness. Users can easily manage multiple chat sessions, monitor customer inquiries, and generate reports on chat performance, enhancing accountability and service quality. Ideal for customer support teams and sales departments, Engage improves customer engagement, enhances satisfaction, and ultimately drives success in customer service initiatives.

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Contact Details

  • Vendor Name Engage Chat
  • Founded
  • Location United States

Support

  • Chat Chat

Training

  • In-person In-person
  • Live Online Live Online
  • Webinar Webinar
  • Documentation Documentation

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English

Industries

Construction, Human Resources, Industrial Automation

Engage Features

  • Arrow Icon Transfers/Routing
  • Arrow Icon Document Storage
  • Arrow Icon Mobile Access
  • Arrow Icon Search/Filter
  • Arrow Icon Single Sign On
  • Arrow Icon Support Ticket Management
  • Arrow Icon Screen Sharing
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Proactive Chat
  • Arrow Icon Auto-Responders
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Real Time Notifications
  • Arrow Icon Offline Form
  • Arrow Icon Collaboration Tools
  • Arrow Icon CRM
  • Arrow Icon Interaction Tracking
  • Arrow Icon Transcripts/Chat History
  • Arrow Icon Contact Management
  • Arrow Icon Geotargeting
  • Arrow Icon Chat/Messaging
  • Arrow Icon File Sharing
  • Arrow Icon Canned Responses
  • Arrow Icon Email Management
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Goal Management
  • Arrow Icon Contact Management
  • Arrow Icon Workflow Management
  • Arrow Icon Lead Qualification
  • Arrow Icon Lead Management
  • Arrow Icon Engagement Tracking
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Meeting Management
  • Arrow Icon Collaboration Tools
  • Arrow Icon Sales Onboarding & Training
  • Arrow Icon Activity Tracking
  • Arrow Icon Performance Management
  • Arrow Icon Reporting & Statistics
  • Arrow Icon Customizable Branding
  • Arrow Icon Campaign Management
  • Arrow Icon Document Management

Engage Pricing

Pricing Type

  • Pricing Type Contact Vendor

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • Free Trial Available

Free Version

  • NA

Payment Frequency

  • Monthly Subscription Monthly Subscription

Engage FAQs

  • No, Engage does not offer a free version.

  • Yes, Engage offers a free trial.

  • No, Credit Card details are not required for the Engage trial.

  • Engage supports the following payment frequencies:

    • Monthly Subscription

  • No, Engage does not offer an API.

  • Engage offers support with the following options:
    • Chat

  • Engage offers training with the following options:
    • In-person , Live Online , Webinar , Documentation

  • Engage supports the following languages:
    • English

  • Following are the typical users of the Engage:
    • Self-Employed , Small-Business , Midsize-Business

  • Engage supports the following deployment:
    • Cloud Hosted

  • Engage supports the following devices and operating systems:
    • Web-Based

Engage is a dynamic live chat software designed to help organizations enhance their customer support and engagement. This platform provides comprehensive tools for real-time chat, customer tracking, and support ticket management, ensuring that users can improve their customer service interactions. With features for automated responses, chat analytics, and integration with CRM systems, Engage promotes efficient communication and responsiveness. Users can easily manage multiple chat sessions, monitor customer inquiries, and generate reports on chat performance, enhancing accountability and service quality. Ideal for customer support teams and sales departments, Engage improves customer engagement, enhances satisfaction, and ultimately drives success in customer service initiatives.